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I'm having an issue with the Upload feature (Magento 1.7) on Magento custom options. I'm not able to find images after customer uploads. It's nowhere to be found when I check Magento backend and my FTP account. I've checked all folders in my /media directory and can't find anything :-( Please help or advise if you can. Thank you

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When you upload file using Custom option the it will store in below path.

Your Root Folder/media/custom_options/quote folder

If File is not uploading then must check your folder permission.

Hope you got the Answers.

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  • Thank you for immediate response. I'm not able to find files in my .../quote folder. The permissions are set to 777.
    – Sony
    Commented Feb 21, 2014 at 17:59
  • check media folder permission
    – Keyul Shah
    Commented Feb 21, 2014 at 18:00
  • I noticed the media folder was set to 777. I also the custom_options folder set to 777
    – Sony
    Commented Feb 21, 2014 at 18:07

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