The product view page is blank on some products within my Magento store. I have the following error in the log:

[05-Oct-2015 21:18:34 UTC] PHP Fatal error: `Call to a member function productAttribute() on a non-object in /home/mysite/public_html/app/design/frontend/mytheme/default/template/catalog/product/view.phtml on line 69`

The piece of code to which this refers is as follows:

<?php echo $_helper->productAttribute($_product, $_product->getName(), 'name') ?>

Can anyone please assist with this issue?

All products on the site are imported via database. As far as I can see the only difference with the products that appear blank is that there's no 'short description' content. I've added content to the short description as a test but that didn't seem to fix the issue. Short description is identified as a required field.

  • I am getting the same issue, how can I find what is the issue? There is no console error and log error even view page source also empty.
    – Gem
    Jul 10, 2018 at 11:25

1 Answer 1


May be helper class is not called here.

So you need to call helper class .please add below code before your code

<?php $_helper = Mage::helper('catalog/output'); ?>
  • "Product view is blank on certain products" not for all product. if that line is not present all page goes blank Oct 7, 2015 at 12:51
  • So <?php $_helper = Mage::helper('catalog/output'); ?> <?php echo $_helper->productAttribute($_product, $_product->getName(), 'name') ?> Amit? Oct 7, 2015 at 12:52
  • yes.. you have going to right direction
    – Amit Bera
    Oct 7, 2015 at 12:54
  • @AmitBera which file i need to add the above code?
    – Gem
    Jul 10, 2018 at 11:11

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