I have a product that weighs 30 lbs. However, when a customer orders multiples of this product--say, 10 of them--the total weight should be 300 lbs.
I have an extension for FedEx Freight that is configured for an activation weight of 141 lbs. The regular ground FedEx maximum weight is set to 140 lbs.
Considering these settings, only the freight option should be shown, but at checkout both methods are being given as options for shipping.
What do I need to configure to make sure total weight is taken into consideration, and only one shipping method is shown? I'm a newbie at this, so please be specific if possible.
My Magento version is 220.127.116.11