{{layout handle="sales_email_order_shipment_items" shipment_id=$shipment_id order_id=$order_id}}

is used to render shipped items in email template but no items appear in email template.

I had also set "is_legacy" to 1 in email_template table.

Any thoughts, what can be the issue ?

I am using Magento/2.4 (Enterprise)

  • I am not sure if issue is faced by other magento user's as well ?
    – devhs
    Commented Mar 2, 2021 at 10:31
  • any thoughts on this ?
    – devhs
    Commented Mar 2, 2021 at 12:05
  • Did you ever get to the bottom of this? As I have the same issue
    – Goose84
    Commented Jun 6, 2022 at 16:10


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