Amasty Abandoned Cart Email give subtotal without VAT

Question

I am using amasty Abandoned cart module. After one day we sent the 10% discount coupons for abadonded cart. But if product has a VAT , Subtotal deducted the vat price and calculate the 10% discount. Actual price should be subtotal calculate with VAT.

How to fix this issue.

Product price in 10.25 Subtotal calculate to reduce the VAT and second value calculate 10% of the subtotal

Answer 1

Please change the excludeTax to includeTax in the template content tab - https://screens.amasty.com/Screenshot2021-02-04_11.15.38.jpg

Additionally, please check your Magento settings - https://docs.magento.com/user-guide/tax/display-settings.html

Should you have any additional questions or request, feel free to contact Amasty support team via [email protected]

Thank you