Magento 2.3.4 EE Companies edit not finding the company

Question

I am trying to edit companies using the "Edit" link at the right of the grid of companies.

The link the link is trying to get to is as follows

/admin/company/index/edit/id/4/key/xxxxxxxxxxxxxxxxxxxxxxxxxxx

The id number is valid when I look in the company DB table. I have tried this for any of the companies and I get the same result.

I am getting an exception thrown

The requested company is not found

I have started to work my way through the code in the /vendor/magento/module-customer module and I am about to start code tracing to see what is going on.

Has anyone else come across a similar situation where the company is not found when trying to edit? I am asking to try to save myself hours of hair pulling

Answer 1

@richard-luckhurst I had the same problem, but I could edit the company after to follow this step:

https://docs.magento.com/user-guide/customers/account-company-manage.html#activate-company-accounts

Activate company accounts
Set the Actions control to Set Active.

When prompted to confirm, click OK.