1

I have all access to the admin panel by my user, I tried to use production and developer mode, I keep seeing the options locked as the image below.

I can't click into the Use Default option, it's locked too.

Magento2 admin panel options locked

How could I debug or solve it?

4
  • Try uncheck 'Use Default'
    – ASR
    Oct 9, 2019 at 3:40
  • Ahh It seems your checkbox also disabled..
    – ASR
    Oct 9, 2019 at 3:41
  • Can you please check whether your configurations are dumped (exported) in app/etc/config.php? Oct 9, 2019 at 4:28
  • check console jQuery error Oct 9, 2019 at 4:54

1 Answer 1

4

Check your app/etc/config.php

Most likely that system configuration was locked.

system configuration can be locked by executing the following command

 bin/magento config:set  <path> <value> --lock-config

This will disable the field and "use default" option.

Just remove the entry you found on the app/etc/config.php and run

app:config:import or setup:upgrade

The command to synchronize configuration

2
  • getting this error after run : app:config:import / setup:upgrade Processing configurations data from configuration file... Import failed: Area code is not set Sep 24, 2021 at 17:09
  • @MageDev Can you check if you have third-party modules that is throwing that error?
    – Ocastro
    Sep 27, 2021 at 7:50

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