I have all access to the admin panel by my user, I tried to use production and developer mode, I keep seeing the options locked as the image below.

I can't click into the Use Default option, it's locked too.

Magento2 admin panel options locked

How could I debug or solve it?

  • Try uncheck 'Use Default' – ASR Oct 9 '19 at 3:40
  • Ahh It seems your checkbox also disabled.. – ASR Oct 9 '19 at 3:41
  • Can you please check whether your configurations are dumped (exported) in app/etc/config.php? – Ranganathan Oct 9 '19 at 4:28
  • check console jQuery error – Ketan Borada Oct 9 '19 at 4:54

Check your app/etc/config.php

Most likely that system configuration was locked.

system configuration can be locked by executing the following command

 bin/magento config:set  <path> <value> --lock-config

This will disable the field and "use default" option.

Just remove the entry you found on the app/etc/config.php and run

app:config:import or setup:upgrade

The command to synchronize configuration

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