1

I have all access to the admin panel by my user, I tried to use production and developer mode, I keep seeing the options locked as the image below.

I can't click into the Use Default option, it's locked too.

Magento2 admin panel options locked

How could I debug or solve it?

  • Try uncheck 'Use Default' – ASR Oct 9 at 3:40
  • Ahh It seems your checkbox also disabled.. – ASR Oct 9 at 3:41
  • Can you please check whether your configurations are dumped (exported) in app/etc/config.php? – Ranganathan Oct 9 at 4:28
  • check console jQuery error – Ketan Borada Oct 9 at 4:54
2

Check your app/etc/config.php

Most likely that system configuration was locked.

system configuration can be locked by executing the following command

 bin/magento config:set  <path> <value> --lock-config

This will disable the field and "use default" option.

Just remove the entry you found on the app/etc/config.php and run

app:config:import or setup:upgrade

The command to synchronize configuration

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.