1

when I canceled the order or payment fail the order has been canceled automatically, but actually when the payment fails the order status has not changed to canceled in magento2.

  • Which Payment method you are using? – Jimit Bhavsar Dec 12 '18 at 9:53
  • I am using Payumoney Payment gateway – Meera Dec 12 '18 at 10:05
0

dose any one know how to change this code so it dosnt cancel order but retrieves the cart

else
    {

        $this->_createVivaPaymentsComment($message);
                $this->_order->cancel()->save();
        $this->_messageManager->addError("<strong>Error: </strong>" .__('Your transaction failed or has been cancelled! Please Try an alternative payment card.'). "<br/>");
        $this->_redirect('checkout/cart');
    }   

}

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