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After deleted installed extension files order page not working. My order page return Blank page.

Log Error :

exception 'Mage_Core_Exception' with message 'Invalid block type: Mage_Eltrino_Diamantedesk_Block_Adminhtml_Sales_Order_Edit_Tab_Tickets' in /home/giritra/public_html/app/Mage.php:595

Note : Actually i deleted Diamantedesk extension. But still error shown regard Diamantedesk extension.

How can i solve the error?

  • Did you cleared cache? Also related file from theme? – Sohel Rana Dec 12 '18 at 7:58
  • @SohelRana Yes, i cleared the cache and reindexed. – zus Dec 12 '18 at 8:03
  • Reindex is not the issue, something config related issue. Check layout config inside admin theme file. – Sohel Rana Dec 12 '18 at 8:38
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Be sure to delete all files of the extension. Looking the error you are reporting it seems at least this 2 files are still present in your project

app/design/adminhtml/default/default/layout/eltrino/diamantedesk.xml

app/etc/modules/Eltrino_DiamanteDesk.xml

You can find here https://github.com/eltrino/DiamanteDeskMagentoExtension all extension files

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