1

I don't often get completely stumped, but has anyone see this before. When rates were being calculated using Magento 1 UPS method set to XML rates were being returned but completely off. The first screenshot you can see that Ground is coming back the most expensive.

Ground Rate should be ~$250

I then continued to work through the site, I investigated the UPS XML logs in real time, and the rates being returned weren't even in the ballpark of what I was seeing on the Front-end. So I did the whole, it's working in QA but not in production, what's different. Upon investigation, I found UPS's Free shipping Method enabled as "Ground". I didn't think this would cause the issue, but I disabled it and tried again. Low and behold rates came back as expected. Screen Shot Below:

It works, but I don't know why. :(

Has anyone seen anything like this before, or had an issue with the UPS free shipping module? I may just start stepping through code in the meantime to see what happens. Hope someone can help!

Robert

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.