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My store has backorders enabled, everything works as expected when dealing with a quantity of 1 for each product that is available for backorder.

The problem is that when a customer tries to enter a value greater than 1 on the product page or the cart page the error:

The requested quantity is not available

The requested quantity is not available

There are no errors logged, products that are In Stock allow for the quantities to be updated (provided that there are enough).

Has anyone had this issue and what can I do to resolve it?

1 Answer 1

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I couldn't locate The requested quantity is not available Magento CE 1.9. Are you using an extension that rewrite any of the Maga_CatalogInventory classes? I would first do a string search in app and see where the error message is set and go from there.

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  • You are a genius... I've been trying to figure this out for 2 months, it looks like one of my old developers put this check in for a live inventory before I allowed back-orders.
    – SR_Magento
    Commented Mar 16, 2015 at 14:24
  • Just to update, I removed the code and it works. I am truly grateful :)
    – SR_Magento
    Commented Mar 16, 2015 at 14:47
  • I'm glad it worked!
    – laketuna
    Commented Mar 16, 2015 at 14:54
  • When i try to update inventory programmatic-ally this result shows the same error message, even if the stock is available, how can i avoid this error message
    – Naveenbos
    Commented Jan 22, 2018 at 12:37

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