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some admin users whatever the role he has. when creating a new simple product Magento stocks loading the page without any HTTP request.

I tried these commands. setup:upgrade & setup:di:compile & setup:static-content:deploy nothing helps

Note: the problem is happening with some users on random devices, not a specific user or a specific device.

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  • can you check error logs. Commented Jun 20, 2022 at 7:58

1 Answer 1

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Can you please Check below things :

- Check broswer console on your network section may be dataprofider will display the error
- please try the below command
  $ php bin/magento indexer:reindex
- And it is still same then you can disable your custom module so you can get the issues (Please take the Backup of you DB) 

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