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I am integrating stripe with Magento 2 but the stripe is not working properly. We have multi-website and on the 1st site, the stripe is showing and working properly but on the 2nd site stripe payment gateway is not showing.

Please help me

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  • Any error on console or error log file?
    – Dhiren Vasoya
    Commented Aug 21, 2020 at 14:14
  • there is no error and console log
    – Aish
    Commented Aug 21, 2020 at 14:32
  • please check that payment method is enabled or not for specific website in store configuration
    – Harsh Jayswal
    Commented Aug 22, 2020 at 18:21
  • I checked and its enabled for all the websites in admin and core_config_data table both.
    – Aish
    Commented Aug 23, 2020 at 8:09
  • Are you using store codes added to the url to distinguish between websites or separate domains for each website? I'd check the webhook link configured in Stripe dashboard first.
    – MTP
    Commented Mar 28, 2023 at 2:27

1 Answer 1

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There are a few possible reasons for the payment method to not show at the checkout:

  • Newer versions of the module depend on specific versions of the Stripe PHP library. You can check which version you have installed from vendor/stripe/stripe-php/VERSION. If you have an old version, you should see a yellow admin notification in your Magento admin area.
  • The Stripe API keys may not have been configured correctly from the module configuration section. This would also display as a warning in the admin.
  • You may have configured the module to only display for specific countries.
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  • I checked all the points . PHP library is already installed and I checked API key configure correctly and payment method is showing for all the countries . Warning is not coming in the admin panel.
    – Aish
    Commented Aug 26, 2020 at 9:47
  • Do you have any other configuration such as Minimum Order Amount, or GeoIP modules that might hide payment methods at your checkout? If not, you should contact the developer of the Stripe module.
    – snez
    Commented Aug 26, 2020 at 13:41
  • Thanks for the help. I have resolved the issues.. Issues is due to 3rd party extension
    – Aish
    Commented Aug 27, 2020 at 9:45
  • @Aish could you please share which extension caused it so that others can also benefit from the answer?
    – snez
    Commented Aug 27, 2020 at 11:10

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