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Magento2.3.5 I have trouble of adding comment to customers order. I can sent to one store view (Thai) but another store view show "We cannot add order history". in the order comment box. Anyone know how to fix?here

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  • Any update on this issue?
    – Tobe_Sta
    Commented Jun 30, 2020 at 5:08
  • Did you find any solution for this? Cheers Rob Commented Aug 10, 2020 at 6:36
  • Did you get any solution for this issue?
    – soofz
    Commented May 22, 2021 at 12:23

1 Answer 1

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I had this problem on Magento 2.4.7. The issue was that I had the store email address for Sales set to the default. Once I set it to the correct email address, this issue was resolved.

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