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I get frequently confused with those directories. Yesterday, I copied an email template file in the wrong one of the two folders, - and a colleague was quite upset. How can I avoid making such mistakes, and which files go into the frontend/email vs. the frontend/templates/email directory?

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  • I think you want to override email header or footer template?
    – Magento Dev
    Commented Sep 17, 2018 at 4:39
  • In this specific case, I want to add more html email templates - but that works, already. I want to know in general, what kind of files goes to which of the directories.
    – hey
    Commented Sep 17, 2018 at 4:44

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In view/frontend/email folder, you will see HTML file which is used as an email template. This is a file you see in the admin panel when you load any email template. E.g.

vendor/magento/module-sales/view/frontend/email/order_new.html

Whereas in view/frontend/templates/email folder, there will be the dynamic content (.phtml files) which are used to add the data in the email templates. E.g.

vendor/magento/module-sales/view/frontend/templates/email/items.phtml

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