I currently have an issue where I have a catalog rule of 10% for a specific type of members A. Additionally, I have a shopping cart coupon of 100% off which applies to a product in it's own category: 387. However, it seems when there are instances where member A is trying to buy an item in category 387, initially the shopping cart coupon is applied (-$x) and the grand total should just be the shipping. However, the catalog rule takes the Original subtotal and discounts 10% and updates the grand total as 0.9*$x which is in correct as it should only show the shipping cost I have set up the catalog rule as follows:
rule info
Customer group: A Priority 2:
conditions
if Any of the conditions are true: category is not 387
actions
Apply: by % of orig price
discount amt: 10.00
enable disc to subprd: yes
Apply: by % of orig price
discount amt: 10.00
stop further rule process: no
I feel like my shopping cart rule is set almost correctly as the issue only occurrs when member A has a product that fits the 100% discount code in cart. Here is my shopping cart rule with priority 1:
rule info
customer grp : A
Specific coupon
condition
if All the cond are true: if an item found in cart w/ ALL cond true: category is 387
action
Apply (% of product price discount)
Discount amt: 100
Max Qty to discount : 1
Discount qty stp by x : 1
apply to ship amnt : no
free ship: no
stop further rules processing: no
Apply the rule only to cart items matching: if ALL the cond are true: category is 387
However, I am getting the following behavior:
Any help is much appreciated as Im new to this forum and new to Magento.