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I have a Magento issue. I have moved everything to a different server, and all seems to work fine - but I can not get the "print PDF invoice" or "Packingslip" option in the order section to work. It just shows a blank page when I try. What could be the problem here?

Thanks!

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  • try turning on logging and see if there is anything written into var/logs/system.log
    – David Manners
    Commented Apr 4, 2014 at 19:33
  • your php version? look for this question magento.stackexchange.com/questions/9721/…
    – Mufaddal
    Commented Apr 5, 2014 at 7:07
  • Hi! Thanks so much for your responses. @DavidManners - I have logging turned on, and nothing is listed in system.log relating to this.
    – lisali
    Commented Apr 5, 2014 at 10:27
  • @Mufaddal - I had a look at that and tried changing the file in question, it did not work. Sometimes I'll just get a blank page, and sometimes it will say "There are no printable documents related to selected orders". Odd. Any other ideas? Thanks!
    – lisali
    Commented Apr 5, 2014 at 10:29
  • Compilation on?
    – Mufaddal
    Commented Apr 5, 2014 at 10:32

2 Answers 2

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as user2694249 said correctly, the problem is a missing backwards compatibility of magento relative to php 5.3/4

The "bug" is already fixed in the newer Zend_Framework 1 versions, but magento has old versions shipped with it.

The bug is fixed with a patch, magento offers. A EE fix is accessable via your internal account area.

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Here's the solution to the problem described above:

Open up: /lib/Zend/Pdf/FileParserDataSource.php and comment out:

//abstract public function __construct();
//abstract public function __destruct();

Taken from: http://www.pcwired.com/2013/09/my-magento-on-php-5-4-x-fixes

This is caused by a compatibility issue with PHP 5.4.

Thanks!

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