Skip to main content
1 of 3

To me it looks like the patch was not installed properly.

The validateFormKey function is included in the patch.

  • Open the app/code/core/Mage/Core/Model/Session.php file and double check if the validateFormKey function is here
  • If it's here, it's definitely a caching/compilation problem. Flush your cache, as well as any other cache (Varnish / APC etc...)
  • If you have compilation enable, please disable compilation then recompile.
  • If the function is not here, that means the files have not been uploaded properly. Please note that when you extract the archive from Magentary, the files are extracted in a SUPEE-7405-1.9.2.1 folder, you must open this folder and extract the files from this folder to your Magento root, transfering the entire SUPEE-7405-1.9.2.1 folder will not apply the patch.