Magento 2.3.1 - Issue with catalog search when using php7.2-fpm

Question

When we search any string from the search text box, We have encountered a 500 server error into the search result page in our live web site or search page getting blank.

When we check in logs or report, it didn't give us any errors.

When we check our server apache log file then we find below errors.

[proxy_fcgi:error] [pid 4769:tid 140509781169920] [client xxx.xxx.xxx.x:58274] Premature end of script headers: index.php, referer: example.com/catalogsearch/result/?q=pink

[proxy_fcgi:error] [pid 4769:tid 140509781169920] [client xxx.xxx.xxx.x:58274] AH01070: Error parsing script headers, referer: example.com/catalogsearch/result/?q=pink

[proxy_fcgi:error] [pid 4769:tid 140509781169920] (22)Invalid argument: [client xxx.xxx.xxx.x:58274] AH01075: Error dispatching request to : , referer: example.com/catalogsearch/result/?q=pink

Our server has apache version 2.4 , PHP 7.2 FPM and HTTP 2 protocol.

Also When we disable magento cache then it's work fine. With PHP 7.2(not using PHP-7.2 FPM) it's also work perfectly. Till I debug I found issue when php 7.2 FPM is running and looks like some issue with the proxy_fcgi module.

Any help would be appreciated. Thank You!!

Answer 1

You might want to look at this Github issue here. Magento is compiling a list of product IDs to send as a cache header but the header ends up being too long because the header string includes all children of each of the configured items in the result set. This was happening for us on one specific listing page, but it's really any result that has too many configured items.

I was able to fix it by making the change recommended in the last comment:

Edit vendor/magento/module-configurable-product/Model/Plugin/Frontend/ProductIdentitiesExtender.php

Comment out the line here (or the whole block):

foreach ($this->configurableType->getChildrenIds($subject->getId()) as $childIds) {
  foreach ($childIds as $childId) {
     // $identities[] = Product::CACHE_TAG . '_' . $childId;
  }
}

For me this was line 40.