No official community cloud edition
If you chose CE the closest you are going to get us using a cloud based hosting provider. Just search cloud hosting. Although potentially this is just another way of saying shared hosting.
The idea behind cloud hosting is that it is easily upscalable as your business grows.
The difference in Magento terms is the same ...
If you can SSH into the machine, use vendor/bin/ece-tools cron:kill
If that produces an error or doesn't resolve the issue, then creating a ticket is the best way. Usually picked up and resolved pretty quickly if filed as (Stuck Deployment)