I've managed to create an Observer to automatically create a shipment when an invoice is created. The problem I have is with the final part of the code to send the email once the shipment has been created. I wanted to ask if anyone can notice what is wrong with the `$sendEmail` call in my code. Here's my Observer code for `_saveShipment()` protected function _saveShipment(Mage_Sales_Model_Order_Shipment $shipment, Mage_Sales_Model_Order $order, $customerEmailComments = '') { $shipment->getOrder()->setIsInProcess(true); Mage::log($shipment->debug(),Zend_Log::INFO,'shipment.log',true); $transactionSave = Mage::getModel('core/resource_transaction') ->addObject($shipment) ->addObject($order) ->save(); $emailSentStatus = $shipment->getData('email_sent'); if($emailSentStatus) Mage::log("Email has been sent",Zend_Log::INFO,'email.log',true); else Mage::log("IS FALSE",Zend_Log::INFO,'email.log',true); if (!is_null($customerEmail) && !$emailSentStatus) { $shipment->sendEmail(true, $customerEmailComments); $shipment->setEmailSent(true); } return $this; } Thanks for you time...