Questions tagged [troubleshooting]
The troubleshooting tag has no usage guidance.
19
questions
0
votes
1
answer
297
views
How does the cron functionality work in Magento 2, and how can I configure and manage cron jobs effectively?
I'm looking to gain a better understanding of how the cron functionality operates in Magento 2 and how I can utilize it for scheduling and automating tasks within my store. Specifically, I have the ...
user112559
1
vote
1
answer
307
views
Magento 2 German Language Pack Problem - fresh Magento 2.3.1 with docker-compose on Ubuntu 18.04 LTS
I had problem with Mageplaza German Lanuage Pack. I have recently installed Magento 2.3.1 with docker-compose on Ubuntu 18.04 LTS. I tried to install language pack using composer.
My Magento ...
- 31
0
votes
2
answers
2k
views
Magento 2.2.6 Customer Password Reset
I have a problem with customer password reset in Magento 2.2.6
After pressing forgot password it send me an email " Set a New Password link "
but when i am trying to set new password i got a message
...
- 319
0
votes
1
answer
97
views
How can I find all the children of a bundle which are currently out-of-stock or have zero quantity
Every now and then, a client creates a bundle product, and they include some simple products that aren't in stock. When this happens, they reach out and ask why their product isn't showing.
To ...
- 956
2
votes
1
answer
944
views
What code is responsible for inserting "Miscellaneous Scripts" / Troubleshooting
I'm troubleshooting a site that has code inserted into the "Miscellaneous Scripts" (System -> Configuration -> Design -> HTML Head)but it is not being displayed on the frontend of the site.
...
- 5,209
0
votes
1
answer
42
views
Custom Attribute Addition
Magento ver. 1.7.0.2
Hello Magento Geeks... need some helping hand.
Story
Adding custom attribute to custom module developed by 3rd party (with no documentation).
Field is part of social media ...
2
votes
1
answer
3k
views
Troubleshooting Magento 1.9.2.4 with PHP 7
I've been doing some research and decided to go ahead with an upgrade to PHP v7. Initially my front-end and back-end were non responsive, just a blank white page.
Running the latest version of ...
- 5,209
90
votes
31
answers
129k
views
Required parameter 'theme_dir' was not passed
What is the error message:
Required parameter 'theme_dir' was not passed
Is it related to in Magento 2? And how can this problem be fixed?
- 2,821
0
votes
2
answers
42
views
I changed base url to an address, then changed it back but it keeps jumping to the one I changed!
Sorry if this sounds confusing this is what happened:
I was working on a Magento version on this server, and thought the guy was going to transfer the domain name to point back here. So I went to ...
- 1
1
vote
1
answer
312
views
FancyBox "swapTheImage" Function: Clicking on Images in Carousel Refreshes Page to Configurable Product
As the title states, when trying to click an additional product image for a configurable/simple product, the page instead reloads and reverts back to the configurable product page. You can see this at:...
- 23
2
votes
1
answer
265
views
Magento 1.9 SHOP BY CATEGORY translation not affected
Magento 1.9 SHOP BY CATEGORY translation not affected how can i translate to french i'm using Porto theme please help me.
- 21
1
vote
1
answer
367
views
Invalid Method Varien_Data_Tree_Node::isInRootCategoryList
Everything works in my local dev env, but after transfer to a staging server, nothing works in the frontend. Trying to access any page, I get the following report.
Backend is working fine.
a:5:{i:0;...
- 571
1
vote
2
answers
431
views
What would cause a module's admin menu item not to show? How to debug?
I'm having an issue getting a custom module's menu item to show. Normally it is set to appear to the right of the System menu item in the dashboard however it is acting abnormally.
Scenario A:
I do ...
- 1,459
0
votes
1
answer
315
views
Bugs after upload Image in Magento admin panel
I have a problem with Magento, because when I try to upload files, images in the Magento admin panel location:
1. Catalog -> Manage product -> Images
I get the error: "SSL Error: Invalid or ...
- 1
2
votes
3
answers
2k
views
Sub-theme not working
I have a theme that I bought and downloaded and followed the instructions to create a sub-theme.
If I edit the core theme files I'm able to achieve what I want but if I replicate it in the child ...
- 163
0
votes
1
answer
508
views
Errors In Theme Design Options
I attempted to upgrade a theme I had installed in the past. When the upgrade failed (for whatever reason) I reverted back to a backup. Though outwardly the site looks fine, when I go into the design ...
- 21
0
votes
2
answers
546
views
Troubleshooting steps for module not appearing in System->configuration->advanced
I have installed a module in a Magento site which does not appear when I check System->configuration->advanced in the back end.
So far I have tried following things
turned off compilation,
...
- 2,214
0
votes
1
answer
1k
views
Periodically getting locked out of back-end (admin panel)
Recently I've been having recurring issues login into the admin panel. It seems that if I do not login for 24 hours, the next time I go to login my credentials are not accepted.
I know that I am ...
- 5,209
3
votes
2
answers
13k
views
"ESI processing not enabled" Varnish, how to troubleshoot?
I've implemented varnish successfully with Turpentine and now my header and footer is replaced with the message ESI processing not enabled.
If I disable the esi blocks under cache management, the ...
- 5,209