Questions tagged [transactional-mail]

The tag covers transactional emails and everything directly related to it such as invoices, orders and variables used in the emails as well as the formatting and configuration of these emails. See also: email-templates

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1answer
151 views

Why is theme not applying to custom email?

A custom email I am sending is sending with the Luma theme, despite my website having a custom theme applied (which works for checkout emails, yet not for my custom mails). Why is this happening and ...
2
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1answer
3k views

How to add new column and custom attribute in order email template in Magento 1.9.3?

In this new order email. I want to add a column in this table where i want to show a custom product attribute.. Please tell me how can i add column inside the new Order confirmation email template ...
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0answers
188 views

Magento 2: Why is \Magento\Framework\Mail\Template\TransportBuilder Using Luma Theme And How to Change it?

Why is the transport builder using Magento Luma as the theme for emails, (logo, style, etc) as opposed to Magento Sales / Magento Checkout? And how can this be changed? Custom email: $transport =...
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1answer
820 views

transactional email totals

Can any tell me how to format the totals at the bottom of the transactional emails... I want them to be to the far right. If I view the mail in the browser the totals are to the left. Thanks Tony
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1answer
2k views

Magento 2 - How to add custom block/template to transactional mail?

In order confirmation email I want to add custom block/template (phtml file). How can I achieve it?
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1answer
481 views

Get firstname and lastname contact page Magento 1.9

I want to get the first and last name in a custom contact form in Magento 1.9.x in my custom_contact.phtml file I have this: <?php if (Mage::getSingleton('customer/session')->isLoggedIn()) { ...
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1answer
631 views

Magento 2 : Load Roboto font in custom email template

I want to load Roboto font in the custom email template.If load fonts from admin transactional email styles it displays properly in preview but can not load in an email. Import code : @import url('...
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1answer
1k views

Magento 1.9 {{var payment_html}} alternative

I'm writing my own function for sending emails. In the Magento email template, there's a variable {{var payment_html}} which I need to convert to $order object. The question is how can I get the ...
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1answer
481 views

Magento 1.9 sendTransactional doesn't show value from {{var payment_html}}

I'm using sendTransactional() to send emails programmatically. All working fine beside the variable {{var payment_html}} is empty. How to pass this value? below is the code I'm using now. private ...
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1answer
464 views

Magento 1.9 sendTransactional() doesn't include CSS from email template

I'm using sendTransactional() to send emails programmatically. All working fine besides the following line in the email template is not included {{inlinecss file="email-inline.css"}} Any fixes?
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1answer
639 views

Transactional email not translated for programmatically created invoice, shipping

Order emails are correct, but my invoice and shipping emails are not fully translated. Some fields are correct: billing/shipping address titles payment method title But some get not translated: ...
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2answers
4k views

Magento 2: Add Custom Attribute to New Order Transactional Emails

I have a custom attribute for products set in the admin that I'd like to render on the new Order transactional email; I've tried in different ways but I am not able to make it works. this is my code: ...
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1answer
3k views

Magento 2 : How to solve the special characters in email subject? [closed]

I'm having some issues related to special characters in my transactional emails, it looks like a native bug in Magento 2.1.7 (It seems still in 2.2.3) Steps to reproduce: Set store name to "Bob's ...
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0answers
31 views

Order Confirmation email intermittent totals alignment issue

Recently our order confirmation emails have started to have an issue. Intermittently we will have an email where the Subtotal, Shipping, Discount and Grand Total will align left instead of right. I ...
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5answers
2k views

Magento2 variable in transactional email

I would like to add customer email to order confirmation email, but can't figure out how to do that. Is there any predefined variable that i can use in Transactional email templates or what does it ...
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0answers
38 views

Magento 2: how to implement a translator

Is there any way to add a language translator in magento 2 (for frontend, customizable)? I did't find any free extension for this. Can anyone help me?
2
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1answer
817 views

Magento 1.9.2.1 Cron not working for Order confirmation emails

I am experiencing very weird issues since this morning (up until then everything seemed to work fine). I made no changes to any code or settings. All transactional emails are being sent (newsletter ...
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0answers
188 views

Transactional Email

Logo on transactional emails are showing default logo. I have tried your change in back end and file manager on c panel. Anyone know what to do? Below is taken from email template header. Is there ...
0
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1answer
556 views

Hide {{var comment}} when field empty in email

I'm creating new order emails for my company and need some help with the variables. I want to include an order comment in the email, but only if there actually is one. When the field is left empty at ...
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2answers
233 views

Transaction emails not sending - Magento 1.9.2 (i've tried the other solutions from other questions and didn't work)

my transactional emails are not sending (new inquiry, new order, etc). And i've tried the solutions I could find here but none seems to work. my sales emails are enabled. i set up cron job at cpanel. ...
1
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1answer
3k views

Magento 2, How to include unsubscribe link in transaction email

Is there a out-of-the-box way of including an unsubscribe link in transactional emails inside of Magento 2? I tried utilizing: <a href="{{var subscriber.getUnsubscriptionLink()}}"> {{var ...
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2answers
2k views

Magento 2 - None of transactional emails are sending

None of store's transactional emails are sending (order confirmation, newsletter signup confirmation, account password reset etc). All settings in backend of magento are good (like "Disable email ...
1
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1answer
219 views

How to send a transactional email manually?

I have created an email with a coupon for customers. It is now in the list of the transactional email in the admin as a new layout. Is there a way to send that transactional email manually to those ...
0
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1answer
184 views

customer's password not displayed in email templates magento 2.1.5

I have try to add password on customer account email template but not able to getting password. Any one knows how can i set password on customer email template ? Really appreciate who knows solution.
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1answer
595 views

How to Add Customer Group Name in Transactional Email (new order) on Magento 1

I try to add customer group name in new order transactional email but I can't find anything about this. I found this link : http://www.justwebdevelopment.com/blog/transactional-emails-variable-...
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1answer
161 views

Transactional emails: centering an image

I am trying to center an image within my transactional e-mail in Magento 1.7. To do so, I am using the editor under System -> Transactional Emails -> MyTemplate and inserting the style for the ...
2
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1answer
674 views

Magento contact form encodes html entities

In Magento 2.1.1 the contact form seems to encode the html entities and special characters into entities and therefor corrupts the contact form contents. I noticed that the Transport action sends the ...
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0answers
1k views

How to add static blocks to transactional emails?

I have been looking around on how to add a static block into the transactional emails. I found the solution on github here: https://gist.github.com/mkdizajn/6351957 The regular way to add a static ...
11
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2answers
1k views

Why does Magento 2 suspend inline translation while sending a transactional email?

What is Magento 2 trying to avoid by suspending inline translation before it sends and then resuming after?
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1answer
81 views

How to add mail subjetct in custom mail on Magento 2

I try to add mail subject in my custom mail, but i can't find anything about this. My code for sending emails looks like this: $from = array('email' => "info@info.nl", 'name' => 'info'); $...
0
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1answer
135 views

Error with Transactional Emails

The default english transactional email from Magento that is sent out to the customer has a CSS error in it and I am not sure what the solution is. None of the styles load and at the top of the email ...
0
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1answer
77 views

SMTP PRO installed and activated properly but

Magento sends mails only on thunderbird email, and probably through native magento mail function. About a month ago it was working fine, and then for some unknown reason it stopped. Worth to say there ...
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1answer
207 views

Magento 1.9 - Transactional Email Issues [closed]

Issues with transactional emails: I have completed several test scenarios around this, but in summary, I am having some serious issues with transactional emails! The seem to be coming through on ...
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2answers
691 views

how to customise sales email in magento 1.9.x

I am designing the transactional emails for my webshop and have created new templates with custom design. However, for the sales emails I am not able to customize all content. Where can I customize ...
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1answer
517 views

Magento 2, how to do getViewFileUrl in html file

In phtml file I use <img src='<?php echo $this->getViewFileUrl('images/logo.png'); ?>' How to do same in html file ?
1
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1answer
97 views

Magento Transactional E-mails sent, except NEW ORDER e-mail

I have read the following solutions, but all of these seems not to work for my case: New order email confirmation not being sent Magento 1.9.2 not sending new order confirmation emails New Order ...
1
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2answers
4k views

How to send transactional email programatically?

This is my code: $emailTemplate = Mage::getModel('core/email_template')->loadDefault('newsletter_subscription_confirm_email_template'); $emailTemplate->setSenderEmail(Mage::...
2
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0answers
407 views

Use Mailchimp templates for Magento transactional emails

I am about to set up marketing automation and abandoned cart emails using Mailchimps integration for Magento. I would however like to align the design between the marketing emails from Mailchimp and ...
0
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0answers
385 views

magento: transactional email not sending This letter cannot be sent.

I created one transactional email and assigned it to my custom module. But it throws the This letter cannot be sent. Error. Debug it and found that email subject getting null in below ...
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1answer
1k views

cron_schedule table is not getting populate magento2

I am not getting transaction mails. I think it's because of cron job,cron_schedule table is not getting populated
2
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1answer
3k views

How does “Payment Failed Email” work?

I just read through the documentation for Payment Failed Emails which says: A notification is sent to the customer if the payment method that is chosen during checkout fails to complete the ...
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0answers
120 views

Magento transactional email header

When I send a transactional email from Magento 1.9.2.4, some people first see a wrong type of header. They first see the following and after that the right email. How can I solve this and/or edit ...
0
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1answer
383 views

Magento add custom attribute to transaction email items

I want to change the default SKU field inside the transactional email item field, to a custom attribute. Therefore I need to edit the following file: /app/design/frontend/theme/theme/template/email/...
2
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1answer
80 views

Magento 2.1 - Emails not being sent - Shared cPanel Hosting

I have everything set up correctly with the below cronjobs running fine but I'm not receiving order confirmation emails? */15 * * * * /usr/local/bin/php -c /opt/alt/php7/etc/php.ini /home/username/...
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1answer
51 views

Loading transactional emails

I am looking for (and am so far unable to find) a way to load all the transactional email templates in Magento 1. Is there a way to do this? I don't want to load a single one, I need to load them all ...
1
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2answers
572 views

Variable for “Sales Representative” in Email Templates

In all the email templates, I have: {{depend store_email}} <b>Email:</b> <a href="mailto:{{var store_email}}">{{var store_email}}</a> {{/depend}} However, this is ...
0
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1answer
85 views

How to attach packingslip to shipment email

I'm trying to add the packingslip pdf as attachment to the shipping email. I saw this post Attach invoice to shipment email This adds the invoice, but not the packingslip. The only thing I don't ...
2
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1answer
33 views

Generating Transactional Emails for Development purpose

I am working on a bug, which prevents items go be displayed on order confirmation email. Currently, What I am doing is after making changes, to check I have to place order and create a confirmation ...
1
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1answer
148 views

Loading transactional email for different store issue

I created this file: app/locale/fr_FR/template/email/html/footer.html I want to load it for france. So I went to system->t.emails -> selected the Email-Footer template -> select this option value: ...
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0answers
305 views

Outlook email did not receive Magento transaction email [closed]

My outlook email have not received any Magento transactional email yet (email order confirmation, new account). Our website using magento version 1.9.3.0. What do I need to configure or set else?

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