Questions tagged [transactional-mail]

The tag covers transactional emails and everything directly related to it such as invoices, orders and variables used in the emails as well as the formatting and configuration of these emails. See also: email-templates

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26
votes
3answers
17k views

New order email being sent twice

I'm using Magento 1.9.1 and when creating a new order, whether it's from the frontend or Admin, the system is sending out 2 emails - both the same! I've looked on the net and found a bug which was an ...
10
votes
1answer
28k views

How to send an email programmatically in Magento 2? [duplicate]

How to send an email programmatically in Magento 2 instead of php mail() function?
8
votes
3answers
10k views

Magento2- Send custom transactional emails

As done in Magento 1.x.x, how can custom transactional emails be sent. Additional Add email in bcc Send attachment along email
11
votes
2answers
10k views

Is there a way to add foreach loop in email template?

I am trying to trigger a mail to customer after they place an order. This email will carry all the cross sell products of the products ordered. I used the following links as reference: send email ...
8
votes
3answers
5k views

Magento order confirmation is sent to all customers

I see a strange behaviour in one of our shops: when an order is placed, the confirmation email is sent in CC to all registered customers that have an order in state "processing". It happens ...
24
votes
1answer
24k views

Depend and if/else in transaction emails in Magento 1

we are investigating some checks in our transactional emails or newsletters and looking at http://merch.docs.magento.com/ce/user_guide/store-operations/email-transactional.html where we find the code ...
1
vote
2answers
4k views

How can an extension add transactional email variables? (available in email templates)

suppose an extension that does something to an order. Special shipping. Or maybe blue ribbon packaging. How can this extension make available some new transactional email variables that are ...
6
votes
3answers
25k views

Transactional Emails modification

How can i modify transactional mails in Magento? I want to change the email content. The emails are not listed in system->transactional emails list. I have checked app/code/locale too. But I ...
6
votes
3answers
11k views

sales email cron job not sending (1.9)

I have verified that the cron script is running, but order confirmation emails are not being sent out. When I open cron.php I see nothing in there regarding emails. Do I need to add anything to the ...
2
votes
1answer
3k views

How to add new column and custom attribute in order email template in Magento 1.9.3?

In this new order email. I want to add a column in this table where i want to show a custom product attribute.. Please tell me how can i add column inside the new Order confirmation email template ...
0
votes
1answer
193 views

How do I use email variables in phtml in Magento 2.2.x

I need to get the value of an email variable in a phtml file so I can test the value. In transactional emails I would use, as an exmaple <td>"Delivery Date" : {{var deliveryDate}}</td> ...
11
votes
2answers
1k views

Why does Magento 2 suspend inline translation while sending a transactional email?

What is Magento 2 trying to avoid by suspending inline translation before it sends and then resuming after?
4
votes
6answers
38k views

Magento 1.9.2 not sending new order confirmation emails

I'm new to Magento. I've upgraded recently Magento to 1.9.2 and it's not sending new order confirmation emails. I checked email templates and they're in a place (I use default Magento templates from ...
2
votes
1answer
2k views

How to tell a Custom Contact Form to use a certain Transactional Template

I've created a custom_form.phtml file, and I've place it alongside the normal form.phtml. In a CMS Page, I've then added this block: {{block type="core/template" name="contactForm" form_action="/...
0
votes
1answer
2k views

Custom Email template not working

I am not getting Custom email template if i use simple mail function i got a mail what mistake i made here observer.php class Manoj_Test_Model_Observer { public function successAfter($observer){...
8
votes
3answers
4k views

Display line in transactional e-mail if payment method is

I want to display a line only when the customer selects payment method checkout money order. When a customer select money order as payment method, I want to display a <li> additional line to the ...
2
votes
2answers
2k views

Getting the shipping method code in transactional emails

We’re currently calling the variable "{{var shippingMethod}}” but it’s retrieving the description “fedex_STANDARD_OVERNIGHT”. Is there a way to grab the code in place of the description. For the ...
8
votes
3answers
18k views

How to style transactional email with email-inline.css

I am using Magento 1.9.1. I want to customize my Magento Transactional Emails. To do so, I duplicated email-inline.css and email-non-inline.css from base package into my customized package (into this ...
5
votes
2answers
4k views

Remove Subtotal, Shipping & Handling and Grand Total on order email?

I don't want to display Subtotal, Shipping & Handling and Grand Total on order email. How can I remove it? Thank you!
3
votes
2answers
5k views

Adding transactional email template to transaction email list by custom module

Can somebody please explain the best practice to add a transactional email to the transactional email list that can be found in the backend at system->transactional emails ? I know that I need to ...
2
votes
2answers
4k views

Magento 2: Add Custom Attribute to New Order Transactional Emails

I have a custom attribute for products set in the admin that I'd like to render on the new Order transactional email; I've tried in different ways but I am not able to make it works. this is my code: ...
1
vote
1answer
428 views

Magento extension, make config available for email templates

we have an extension with only a system.xml giving us some config parameters per store that we can access. Now I would like to access these in an email template and use them in a depend or if ...
1
vote
2answers
3k views

Remove SKU Column from Transactional Emails

I would like to know how to remove the SKU column from transactional emails my store sends. The email template contains {{var order.shipping_description}} but I don't know where this block is pulled ...
1
vote
4answers
3k views

How to add backorder message to transactional emails

I want to add extra information in a transactional email when the order has a product which is backordered. I know where and how to edit the email templates following this guide: http://www....
2
votes
1answer
2k views

How to send diffrent order emails to admin and customer?

I would like to send different emails to both customer and admin. I have two email templates New Order and Admin Order. And I am setting the template on System->Configuration->Sales->Sales ...
2
votes
1answer
98 views

Cron not working

I have installed a new Magento installation 1.9.3.4 with installatron, all the other shops I made I did it manually via FTP but this one I did through Installatron. The problem that i got is that the ...
2
votes
2answers
2k views

Transactional email event

Some of my customers have second email address as customer attribute. I would like to send an copy of every transactional email to customer second email address. I wonder - if magento have event which ...
2
votes
1answer
5k views

How to use custom variables in phtml file for email

I have created a Transactional Emails template in magento admin to send multiple coupon codes dynamically for this I have created a template file says email/custom.phtml and it is included in email ...
2
votes
3answers
6k views

How to add new Template Variable in magento

I want to add new template variable and use it in transactional email template from backend. Same as "Confirmation URL". Please refer to screen shot: Thanks!!!
1
vote
1answer
2k views

Magento dont send transactional mails

My Magento only send mails from app\locale\en_US\template\email (confirmation mail, new account, ...) dont send from app\locale\en_US\template\email\sales or the transactional mails. I create new ...
1
vote
1answer
4k views

Magento {{depend}} combined with {{config path='some/value/here'}}

we are using the {{depend}} functionality to check for true on a system config variable But now we are running into the following. Can I combine these special {{}} tags within each other? For example ...
1
vote
1answer
2k views

Magento 2 - How to add custom block/template to transactional mail?

In order confirmation email I want to add custom block/template (phtml file). How can I achieve it?
1
vote
0answers
190 views

Magento Sending Transactional Emails To Previous Customers [closed]

I have a very strange issue happening at the moment on one of my Magento sites (CE 1.9.1.0). When an order is placed the transactional email is being sent to the customer correctly BUT is also being ...
1
vote
1answer
5k views

Customer Shipment Confirmation email not being sent

Having a problem with Magento 1.7. Order confirmation emails are being sent, and customers receive them. Shipment confirmation emails are being sent to the bcc: address, but customers do not receive ...
1
vote
1answer
5k views

Send email after order is canceled

I am trying to send an email when order is canceled. I followed this tutorial: http://www.atwix.com/magento/emails-for-custom-events/ Here is my code i need help setting it up becouse now it is ...
0
votes
1answer
852 views

Magento 2 - Html Tags in Comment Section of Transactional E-Mails

I'm struggling around trying allowing html tags in order/invoice comments which are sending out to customer via transaction emails. What i did: {{var comment |raw}} Edited the comment variable, ...
0
votes
2answers
130 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
0
votes
5answers
2k views

Magento2 variable in transactional email

I would like to add customer email to order confirmation email, but can't figure out how to do that. Is there any predefined variable that i can use in Transactional email templates or what does it ...