Questions tagged [transactional-mail]

The tag covers transactional emails and everything directly related to it such as invoices, orders and variables used in the emails as well as the formatting and configuration of these emails. See also: email-templates

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1answer
21 views

How would it be possible to change the color for a url that is a Custom Variable inserted in a transactional e-mail?

Here is the custom variable: <a href="https://customer-support-page">CUSTOMER SUPPORT</a> It gets a default color: #aaa; and I cannot manage to find where is that color set from ...
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0answers
14 views

Maichimp send order notification magento 2

I have installed Mailchimp extension and integrated it with our Magento store. The requirement is to send Order notification and delivery notification email in our Magento store through Mailchimp. I ...
0
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1answer
919 views

Configure smtp with smarthost for outgoing e-mails

I am having an issue sending mails with Magento and a smarthost. Using Magento 1.9 which sends mails through smtp and a queu. I configured cron jobs Host added the IP to the mailserver Installed ...
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2answers
963 views

Showing all Custom Options on Transactional Emails

I want to show all custom options (even not selected ones) on order emails. And I want to strikeout unselected ones. I think I need to work on /app/design/frontend/XXX/YYY/template/sales/order/items/...
0
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2answers
2k views

Magento 2 - None of transactional emails are sending

None of store's transactional emails are sending (order confirmation, newsletter signup confirmation, account password reset etc). All settings in backend of magento are good (like "Disable email ...
0
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1answer
1k views

Custom Magento transactional email template file location

I'm currently in the process of creating a number of custom transactional email templates and was wondering if someone could recommend the best place to store the HTML for them within my theme? I ...
1
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1answer
3k views

Magento 2 : How to solve the special characters in email subject? [closed]

I'm having some issues related to special characters in my transactional emails, it looks like a native bug in Magento 2.1.7 (It seems still in 2.2.3) Steps to reproduce: I've set the store name as &...
1
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1answer
3k views

Magento 2, How to include unsubscribe link in transaction email

Is there a out-of-the-box way of including an unsubscribe link in transactional emails inside of Magento 2? I tried utilizing: <a href="{{var subscriber.getUnsubscriptionLink()}}"> {{var ...
3
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2answers
776 views

M2: How to add store address to transactional email / invoice email?

In M1, our invoice email templates contained the store address: {{config path='general/store_information/address'}} In M2, this does not work, because store information / address is split into ...
2
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1answer
2k views

How to send diffrent order emails to admin and customer?

I would like to send different emails to both customer and admin. I have two email templates New Order and Admin Order. And I am setting the template on System->Configuration->Sales->Sales ...
1
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2answers
806 views

Magento 1.9 check if order got shipment

I want to load a specific block in the transactional email only when the order is shipped. I want to load the block, buy using the following code: {{block type='core/template' area='frontend' ...
0
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1answer
28 views

Magento 2: Transnational email custom variables

There is zero documentation on how to create a variable and attach it to $order or anything of the sort. In my case, I need to multiply a product variables and quantity variable and display them as ...
0
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1answer
3k views

How to add customer name and subscription email in transactional email template of invoice and newsletter

I want to add a new newsletter and invoice email template, I did this through a Transactional email from Magento admin section. In newsletter template I want --> subscription email In Invoice email ...
0
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1answer
2k views

Shipping email ignored when API sends tracking number only if custom php present

I have played with this even further and found the issue to be even more simple that what was previously presented. Please read all to get the gist of the issue. I wish to mention here that only the ...
2
votes
1answer
1k views

(Solved) Magento 2, Add product image in all transaction emails(shipment, invoice, credit memo)

I have managed to add products images in new order email using this solution: Magento 2 product image in new order email Unfortunately this piece of code is not working for other transactional emails:...
0
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2answers
39 views

cron schedule table is empty after truncate

in my website send mail is not working so I truncated the cron_schedule table (before there are entries about sales order emails), the reason I truncated because the admin panel wasn't loading its ...
0
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1answer
976 views

Add email variable to all transactional emails

Is there any way to add one email variable to all transactional emails? My idea is to create a custom variable, put some code in it and display it in all transactional emails.
0
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1answer
69 views

Add custom block in transnational email

I am using Magneto 2.3.5-p1, I want to add some custom values in my New Order Transactional email template using block, for that, I have created a custom template from Marketing->Eamil Template and ...
2
votes
1answer
2k views

Calling custom Block in the transactional emails

This is how I call a custom phtml file in the trans.email content: {{block type='core/template' area='frontend' template='foldername/myfile.phtml' order=$order}} and its working perfect. But I want ...
0
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2answers
25 views

Hide price in transnational email

I am using Magento 2.3.5-p I have managed to hide price using CSS from the frontend, now I want to hide price and order total from transaction email like when a new order email is sent. How to do that,...
1
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1answer
787 views

Template Styles not working for magento custom transactional email template

I have created a custom transactional email template and added event in my custom module to send email using this transactional template. When I add Template Styles in template it is working on ...
1
vote
1answer
51 views

Less CSS inlining error

I am using Magento 2.3.5-p1 with claue theme. I am getting below error in transactional email, how to fix it? Compilation from source: LESS file is empty: frontend/Mgs/claue/en_US/css/email-inline....
3
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2answers
5k views

Magento 2: Add Custom Attribute to New Order Transactional Emails

I have a custom attribute for products set in the admin that I'd like to render on the new Order transactional email; I've tried in different ways but I am not able to make it works. this is my code: ...
1
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1answer
44 views

Send transictional email of backend programmatically in Magento 2

I'm trying to send programmatically transitional emails that I created in the backend. I did some research and saw many examples of sending emails programmatically only for those in html format. How ...
0
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1answer
779 views

system.log: Warning: DOMXPath: :query() Invalid expression in /html/lib/Pelago/Emogriphier.php

I keep seeing the following lines in var/log/system.log after each transaction email is sent: 2015-10-12T00:11:12+00:00 ERR (3): Warning: DOMXPath::query(): Invalid expression in /html/lib/...
0
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1answer
16 views

Magento 2 - Transactional E-Mail Template location

I need to change the code of a transactional E-Mail template. Where can I find them in the magento project so I can change them?
0
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1answer
78 views

Magento 2.3.3 Transactional Emails issue with the logo link

I have uploaded the Transactional Emails Logo image using the Content->Design->Configuration uploaded successfully but in the email does not show the proper link with the link Of logo : https://ci5....
0
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0answers
22 views

Emojis in mail subject line without affecting the database

I'm using emojis in unicode format in my transaccional emails, this like #128588 (🙌) Everything looks good in Magento's backoffice, but the emojis are not being shown the right way in the ...
0
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0answers
101 views

How to set customer first name email template after creating new account in Magento 2

I want to set customer first name on transactions email after create new customer account in magento2 I tried this line but that did not work {{trans "Dear %name," name=$Firstname}}
4
votes
6answers
38k views

Magento 1.9.2 not sending new order confirmation emails

I'm new to Magento. I've upgraded recently Magento to 1.9.2 and it's not sending new order confirmation emails. I checked email templates and they're in a place (I use default Magento templates from ...
0
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0answers
8 views

Magentot 2.3.0 : After successful sending mail, the receiver see **sender_email_id** instead of **sender_name**

I am having small query regarding a reciving of a mail to receiver which is send from Magento 2. I have a custom mail controller which is used to send a mail, which working successfully and sending ...
1
vote
1answer
171 views

Magento 2.3 - Transactional email remove time from order date

How can we remove the time in the order created date inside the transactional email? We now load it like this; {{var created_at_formatted}} and displayed as: 9 apr. 2020 11:17:59 We want to remove ...
10
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1answer
30k views

How to send an email programmatically in Magento 2? [duplicate]

How to send an email programmatically in Magento 2 instead of php mail() function?
0
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0answers
31 views

Magento 2.3 - Customer Firstname in Email

How can we load the customer first name in transactional emails in Magento 2.3? We tried this, but that does not work; {{trans "%name," name=$order.getBillingAddress().getFirstName()}}
0
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5answers
2k views

Magento2 variable in transactional email

I would like to add customer email to order confirmation email, but can't figure out how to do that. Is there any predefined variable that i can use in Transactional email templates or what does it ...
0
votes
1answer
153 views

Magento 2.3: My layout handle is not working in email template

I had created the custom email template in that I declared the layout handle email template it is not working what can I do for it. I passed the data from the controller but the email is not coming ...
1
vote
1answer
302 views

Magento 2 : create newsletter subscription CMS page

do you have any reference that can share, how to create a CMS page that has a newsletter subscription form in it? I don't need an extra column for the data. Once the user subscribes there, it will ...
4
votes
1answer
690 views

Get full SKU for configurable products with custom options in transactional emails

I try to get the full SKU for configurable products with custom options in transactional emails. By default this works great in the shopping cart. For example, I have a configurable product with SKU '...
0
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0answers
18 views

Magento 2 - Timestamp added when transactional emails have been sent

In Magento 1 you could see in Invoice/Order/Credit Memo grid when the respective transactional emails have been sent to the customer. We're wondering if there is a way to add a timestamp in the ...
11
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2answers
10k views

Is there a way to add foreach loop in email template?

I am trying to trigger a mail to customer after they place an order. This email will carry all the cross sell products of the products ordered. I used the following links as reference: send email ...
0
votes
1answer
37 views

magento getURL path always add “admin”

I try to generate a link, by using getURL, but some how it keep adding "admin" behind my hostname, what should I do? getURL cannot use in this case? It use to send out transnational email, if ...
11
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2answers
2k views

Why does Magento 2 suspend inline translation while sending a transactional email?

What is Magento 2 trying to avoid by suspending inline translation before it sends and then resuming after?
0
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0answers
13 views

Magento 1 - Debug magento backend variables

I added some checkboxes to the contact form. e.g. <input name="katalogcheckbox[]" id="katalog_1" title="Katalog für Insektenschutz bestellen" value="katalog_A" type="checkbox" class="checkbox" /&...
0
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0answers
52 views

Order confirmation mail not sending in magento 2.3.2

I have set Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server. Got to Stores -> ...
1
vote
1answer
155 views

Error filtering template: The product that was requested doesn't exist. Verify the product and try again

When sending transaction test mails like "New Pickup Order" we get the following error in the mail: Error filtering template: The product that was requested doesn't exist. Verify the product and try ...
1
vote
0answers
48 views

Add transactional email template programmatically

I'm looking to add an email template to make it available in the transactional emails templates list in back office. I'm a newbie to magento 2 and a huge newbie to magento 1. My project is under V1....
3
votes
2answers
555 views

How to send transactional mail with attachment in magento 2.3

How can I send email with attachment in magento 2.3.I already tried the way of custom TransportBuilder class from many answer but not working at all.I'm new to magento pls help me.
1
vote
0answers
14 views

How define total amounts showed in transactions mails

We have all the prices setup including VAT. Right now in the transactional Mails we get the following output: Subtotal USD 50.00 Shipping & Handling USD 5.00 Total (exkl. VAT) USD ...
1
vote
1answer
37 views

Display Customer Email, Customer Phone, Product Name, Product SKU in email template in magento 1.9

I need to display Customer Email, Customer Phone, Product Name, Product SKU in order email. {{template config_path="design/email/header"}} {{inlinecss file="email-inline.css"}} <p><...
0
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2answers
4k views

Transactional emails not going out

I am about to pull my hair out on this, been trying to do this for over a week and the transactional emails are not working in magento 1.8 CE. Normally when trying to send email I get this error: ...

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