Questions tagged [transactional-mail]

The tag covers transactional emails and everything directly related to it such as invoices, orders and variables used in the emails as well as the formatting and configuration of these emails. See also: email-templates

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10 views

Magento 1 - Debug magento backend variables

I added some checkboxes to the contact form. e.g. <input name="katalogcheckbox[]" id="katalog_1" title="Katalog für Insektenschutz bestellen" value="katalog_A" type="checkbox" class="checkbox" /&...
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28 views

Magento2.3.2: Unable to send mail error

When place an order, made updates at either magento admin panel or at frontend, I am getting the following error. This error is occurring on the following: I have the marketplace model. So on any ...
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20 views

Order confirmation mail not sending in magento 2.3.2

I have set Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server. Got to Stores -> ...
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23 views

Magento 2.3.3 Transactional Emails issue with the logo link

I have uploaded the Transactional Emails Logo image using the Content->Design->Configuration uploaded successfully but in the email does not show the proper link with the link Of logo : https://ci5....
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1answer
38 views

Error filtering template: The product that was requested doesn't exist. Verify the product and try again

When sending transaction test mails like "New Pickup Order" we get the following error in the mail: Error filtering template: The product that was requested doesn't exist. Verify the product and try ...
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27 views

Add transactional email template programmatically

I'm looking to add an email template to make it available in the transactional emails templates list in back office. I'm a newbie to magento 2 and a huge newbie to magento 1. My project is under V1....
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10 views

How define total amounts showed in transactions mails

We have all the prices setup including VAT. Right now in the transactional Mails we get the following output: Subtotal USD 50.00 Shipping & Handling USD 5.00 Total (exkl. VAT) USD ...
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1answer
24 views

Display Customer Email, Customer Phone, Product Name, Product SKU in email template in magento 1.9

I need to display Customer Email, Customer Phone, Product Name, Product SKU in order email. {{template config_path="design/email/header"}} {{inlinecss file="email-inline.css"}} <p><...
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19 views

Magento2 - Add customer email address in order email

I'm trying to add customer email address under the billing section of transactional email. For transactional email I tried this solution but it is not working. I also tried to add whith no success ...
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18 views

How do I include the payment transaction ID into transactional email?

How do I include the Payment transaction ID into a transactional email? From the standard Magento email variables seems doesn't have this for use.
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1answer
41 views

How to print field in order email?

I want print a custom file in order transactional emails. Here is my Setup file: namespace xxx\xxxx\Setup; $quote = $setup->getTable('quote'); $salesOrder = $setup->getTable('...
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23 views

Why my Magento just send order emails using the Send Email button?

I have my cron configured, but my order emails are sent just when I click on the Send Email button. How could I have my emails send via schedule?
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14 views

How to schedule a transactional email locally?

I want to test any transactional email by a schedule in my local environment. How could I do that in my local?
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13 views

Which emails are send by schedule?

I'm having some emails been sent by my Magento 2, and others not, I'm suspecting that the Magento has sent just the transactional emails sent immediately, not the emails by cron schedule, even with my ...
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16 views

Magento 2.2 : Different text in transaction mail depending on payment method?

I am running a Magento 2.2 store and I want to put different text in the payment info area depending in the chosen payment method. I know I can use if in the transaction mails, but how do I compare ...
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32 views

Retrieving data from third party DB tables and adding it to transactional emails In Magento 2

I use a third party platform to manage my shipping called ShipperHQ. It allows me to offer click and collect and delivery with calendar dates and time slots. That platform creates it's own tables in ...
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2answers
101 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
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1answer
89 views

How do I use email variables in phtml in Magento 2.2.x

I need to get the value of an email variable in a phtml file so I can test the value. In transactional emails I would use, as an exmaple <td>"Delivery Date" : {{var deliveryDate}}</td> ...
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2answers
50 views

In Magento2.3.2 :Mail send settings :- Is it work through localhost or Not?

In Magento2.3.2 :Mail send settings :-what are the possible ways for mail-send(like need for order,shipping,delivery). I check store->configuration->Advance->system->mail sending settings... I need ...
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1answer
66 views

Convert third party extension shipping delivery date transactional variable format from YYYY/MM/DD to DD/MM/YYYY in Magento 2

This question isn't about how to change the Magento data/time format. I use a third-party shipping platform that stores delivery date as part of the order and the delivery date is order specific. It ...
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17 views

Format date string in transaction mail?

I am displaying a date string in my transaction mail: {{var order.mydate}} The output is 2019-07-10, but I want it to be 10.07.2019 ... any idea how to accomplish this?
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1answer
16 views

Getting data from order works in template, but not in transaction mail?

I am running this code in my Template file: echo($_order->getDeliverydate()); It echo a date, doing that in my transaction mail, it stays empty: {{var order.getDeliverydate()}} Any ideas what I ...
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1answer
109 views

How to send sales transaction emails?

I like to send emails for my sales order. If the order is placed status as "Processing". (email send automatically) it's okay Processing to "Dispatch" (not having the option to set dispatch) Dispatch ...
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1answer
187 views

Magento2 order email date formatting

I'm trying to edit email template and format created date. The date in the email is written using this variable {{var order.created_at}} And I think that It is created using the following function ...
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1answer
17 views

magento 1.9 Add video in email templates

Does anyone know how to add video in email template I am working on transactional email template in Magento. I want to add video in my email template. I have added using an iframe. But it's not ...
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1answer
36 views

variable from CREDIT MEMO transactional email

Credit Memo # {{var creditmemo.increment_id}} for Order # {{var order.increment_id}} Does someone know what file do these variables come from? I need to add functions and variables but I don't ...
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1answer
42 views

How to modify a variable {{var order.increment_id}} from transactional email

Does someone know where the value of {{var order.increment_id}} comes from? The variable is in the “credit memo” template in the transactional email section. Can someone help? Because I need to ...
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1answer
32 views

create block inside transactional emails to solve {{if}} problem

I'm new to magento. The problem that I have is that I want to modify the template of a transactional email. It's basically a return that I want the customer to receive a different email if the ...
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33 views

Sending Transactional Emails from Magento 1.9.4.0

I've got two Transactional Email templates. I can preview them just fine, but if I click on them to edit, I get this: Decoding failed: Syntax error Trace: #0 /xxx/app/code/core/Mage/Core/Model/Email/...
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18 views

How to add Payment method information in Gift message in Transactional email?

We want to add payment method information in to Gift message section in transactional mail. Any one help me for set this in my magento 1.9 site.
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2answers
257 views

How to send transactional mail with attachment in magento 2.3

How can I send email with attachment in magento 2.3.I already tried the way of custom TransportBuilder class from many answer but not working at all.I'm new to magento pls help me.
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8 views

Resend order confirmation mail to another mail address on success page?

I want to send the full order confirmation mail to another mail address (not to the buyer) on the success page. I know how to override the success page, I just dont know how to get the confirmation ...
2
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1answer
99 views

How to add google font in transactional email template Magento 1.9?

I'm new to magento and i have little problem with fonts. Is there a way to use some google fonts in my transactional emails template? I've tried to use google font using below way `@import url('...
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2answers
144 views

Magento 2.3: How to attach a pdf file with new order mail?

I am using magento 2.3.1 I need to send a pdf with new order mail, I have already done that for magento 2.2.6 but that is not working with 2.3. Can any one help me with this?
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1answer
522 views

Add email variable to all transactional emails

Is there any way to add one email variable to all transactional emails? My idea is to create a custom variable, put some code in it and display it in all transactional emails.
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1answer
61 views

Sales email layout not showing proper Magento 2

I am using clue theme for Magento 2.3.There is an issue with my all transactional email. Please check my order email layout. If i switch the theme to luma and check order email then it looks fine. ...
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59 views

How to add custom text to all email templates?

I want to add a custom text input field to admin/Marketing/Email templates/Add New Template. This new text input should save it's value to the current email template content which I am creating. I ...
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1answer
41 views

Add transactional variables to custom phtml file

I am trying to build a PDF417 barcode generation for Order transactional email and for that I need some information from the order to pass to custom built phtml file, so javascript there can build a ...
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30 views

How to add password reset to other emails

My Reset Password transactional email works perfectly. I want to add a reset password link to the New Account transactional email. I've copied the link from the reset password email: <a href="{{...
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1answer
62 views

magento 2 logo image cant upload

Hi I'm facing trouble in uploading the logo image in the transaction email section using admin back-end, it is still showing the previous one but with some block and the resolution showed "x". May I ...
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0answers
111 views

Payment Method's name is not displaying in Magento 1.9

In checkout process when one of payment method is clicked the calculation and everything working fine but in the progress bar the method name is absent(ex. Pay on Delivery, Pay on Card). It's absent ...
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0answers
100 views

Magento 1: Add custom attribute in transactional e-mail

In transactional mail, I need to add a custom attribute. I modified the below files app/design/frontend/base/default/template/email/order/items/order/default.phtml app/design/frontend/base/default/...
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2answers
209 views

Transactional Emails not sending [duplicate]

I am having an issue with transactional emails on Magento 1.9. Order confirmation emails are not sending. Can anyone help?
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1answer
98 views

Change variable to uppercase in transactional email

How can i change a variable to uppercase / lowercase in transacional email? I need to change the customer name {{htmlescape var=$customer.name}} and the store name {{var store.getFrontendName()}} ...
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2answers
980 views

Transactional Email Sender

Does anyone know how to fix the email sender to look more professional? The image below is an email confirmation for an order I placed in the Magento Marketplace...even they can't make it look good: ...
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1answer
102 views

Magento 2 email item list add product attributes

i want to add some product attribute to the ew order email . I cloned file in template and trying to do changes as below but it is not working <?php // @codingStandardsIgnoreFile /** @var $block ...
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1answer
47 views

Sales rep don't receive order copy email

So after migrating to a new server, I stopped receiving the Order copy emails to the sales representative or any other specified. Default is info@shopdomain.co.uk, I also tried @gmail.com, none of ...
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1answer
108 views

Attach file to transactional email in 1.9.3.4

Looking to change the 1.9.3.4 email system to allow for adding attachments. Due to the nature of the attachment (dynamically generated PDF based on a variety of things, from customers/orders/3rd ...
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1answer
99 views

Making Payment via Paypal sends two confimation emails

When I do payment using other payment methods its sending only one confirmation email one to user and one to admin , but when I use paypal as payment method it send two confirmation emails to admin ...
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2answers
421 views

M2: How to add store address to transactional email / invoice email?

In M1, our invoice email templates contained the store address: {{config path='general/store_information/address'}} In M2, this does not work, because store information / address is split into ...