Questions tagged [rma]

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15 views

Determine which product has Enable RMA set to NO

I set one of my products "Enable RMA" to 'no'. I don't remember which one. How can I find it? I thought to do a product export and then find the column for the Enable RMA attribute. But it seems ...
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21 views

Is there any way to set refund as store credit automatically once RMA process done

I am working with RMA and want to know how it works for refund. I have created RMA for order and done with all steps. but I checked that store credit is not credited in customer account. Can anyone ...
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1answer
78 views

How to get RMA details : M2

I want to get RMA returns details by current registry or by order id. How can i load RMA by registry or order id? Any help or hint will be appreciated.
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1answer
22 views

Programmatically close an RMA?

I've been poking around the RMA class file to try and find a way to close it, and it would seem that simply running $rma->close(); should be enough, but that fails without displaying an error. ...
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20 views

Magento 1 programmatically creating a credit memo has incorrect behavior

The question of how to create a credit memo in Magento 1 has been asked several times and answered in a few different ways. With each one, I'm yielded slightly different results but ultimately each ...
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1answer
23 views

What is affect of RMA on Order

I am new to RMA so i have some questions for which i could not find answers on other articles. Order on which customer initiates RMA, does it's amount calculated on dashboard sales statistics? If ...
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1answer
107 views

Magento 2 add column to sales returns grid

How to add column to sales returns grid, returns grid using _prepareColumns to add columns to grid \Magento\Rma\Block\Adminhtml\Rma\Grid
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0answers
41 views

magento2 RMA. How to plug RMA

Searched the entire Internet and did not find information about RMA on magento2. Tell me how to connect RMA to my magento2? Is it possible? I have CE magento2
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1answer
148 views

How to add return form in magento 2.2? [closed]

How to add return form in my Magento 2.3. I added "MAGEWORX" for shipping service ?
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0answers
109 views

How to get RMA item attribute value in magento1?

I have created a custom RMA item attribute from magento admin and now i want to fetch its value for a particular RMA. for example, as shown in image above Item condition is RMA item attribute. and i ...
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1answer
373 views

Magento2 : Issues in default Enterprise Edition RMA extension

I am facing some issues in Magento2 EE default RMA extension. In create new return under "Return item information". 1) Form is not getting validated: reason to order, item condition, resolution ...
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0answers
40 views

RMA:Create Shipping Label: Error “ No authorised items or allowed shipping method”

When trying to create shipping label while processing RMA giving an error "" No authorised items or allowed shipping method" Steps to reproduce the error: 1.Place an order (with any other non free ...
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0answers
123 views

Not redirecting depending on the storeview code

We have different store views: Spanish (es_es), French (fr_fr) and English (en). And we have a RMA extension where you can create them. Once you create a RMA you redirect to the same RMA page; we ...
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0answers
254 views

Magento 2 CE Free extension / Module RMA or product return [closed]

Is there any Magento 2 Comunity Edition free extension for RMA ( product return ) ? or do you guys have create some own module to solve this lack in magento 2 Comunity Edition?
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2answers
230 views

I have send custom mail and set the custom variable but. When I access the variable in transaction mail template then it will not work

This is my email sending code if (isset($_POST['send'])) { $templateId = 9; $sendername = 'Call To Order'; $senderemail = $_POST['email']; $sendermobile = $_POST['mobile']; $...
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1answer
125 views

How do we use RMA module of Magento? Is there any book or manual to get hang of Magento?

How do we use RMA module of Magento? Is there any book or manual to get hang of Magento?
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1answer
551 views

Where to find Widget code in Magento

I want to adjust a widget and I think this is the code for it in widget.xml (below) Is this where i can adjust/remove the title text that is placed everytime i place the widget in a block? <...
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1answer
101 views

Why I cant return configurable products using default RMA

I am using magento 2.4 enterprise edition. Products I can generate return requests are of type Simple ,Grouped, Bundled. This is default feature supported by magento. Though I wonder why it is not ...
2
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1answer
384 views

How can we edit config.xml file of a core module?

For example, I would like to edit app/code/core/Enterprise/Rma/etc/config.xml,I copied config.xml file to local/Enterprise/Rma/etc/config.xml and made changes but it didn't work. I don't want to make ...
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1answer
1k views

How Magento fulfils Product Exchange (RMA Exchange) request?

I want to understand the RMA Exchange process in depth, and how it will managed by Magento? Lets say, Customer Requested for exchange product from Product-1 to Product-2? I don't see there is ...
2
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1answer
159 views

What is the difference between RMA and RMA authorization?

I know what is RMA and what does it stand for but I don't know whats the difference between RMA and RMA authorization. Searched on Google as well as Magento Knowledge Base but did not find anything ...
4
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1answer
174 views

Stock = 0, out of stock - then I process a credit note. Stock = 1, but still out of stock

Situation: Stock = 0, in_stock = no Then I process a credit note. Stock = 1, in_stock = no I would expect the in_stock to be set back to yes. The effect of this is that we have many T-shirts in 1 ...
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2answers
5k views

Magento process returns and change order (Magento CE 1.8.1)

we sometimes get returns (Yeah, only sometimes ;P) and this is something I haven't been able to grasp: how do I process these returns and changes as simple as possible. For instance: Can I return ...
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1answer
720 views

Programmatically create return - Enterprise

What function can be used to create a return in Magento Enterprise (RMA module). It seems that all the regular functionality is built using the $_POST variable, what if the data is being pulled from ...
1
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1answer
561 views

RMA not working on new EE 1.13 install

After installing EE 1.13 I get a 404 error when trying to manage RMA