Questions tagged [rma]
The rma tag has no usage guidance.
31
questions
0
votes
1
answer
31
views
Add template Variable in email template for Magento RMA in Magento Enterprise
I want to set the template variable in Magento RMA email template using observer or plugin. Unlike in email order (i.e. email_order_set_template_vars_before) or email shipment (i.e. ...
- 148
0
votes
0
answers
9
views
How to remove the RMA item condition?
I don't need or want to have the item condition to follow some business rules, avoiding showing them on the admin panel or emails.
How could I remove it?
- 12.4k
0
votes
0
answers
23
views
Magento order with only one simple item with parent-id and without any price
I have a strange issue.
Sorry for the long description but I would like to provide to you as much as possible the information that I collected.
I'm not a Magento expert so, I don't know if this is ...
- 103
0
votes
1
answer
84
views
where can I find refunds in cash and refunds in store credit in the database?
I'm looking to compare refunds that have been paid in cash vs by store credit in the database, but I cannot find any info myself.
0
votes
0
answers
20
views
Change Size product RMA
Hi I would like to know how to change the size of a product in an RMA request please?
Thank you
0
votes
1
answer
33
views
use custom shipping method to calculate shipping price in another section of the marketplace (rma)
I have a problem, I am creating a custom module of rma, the module must allow to calculate the price of the shipment. Additionally I have a custom shipping module that works correctly in the purchase ...
1
vote
0
answers
20
views
Is there any extension to generate one RMA ID for multiple orders in Magento 2?
Is there any paid extension to generate one rma for multiple orders ? If you anybody have an idea about it please suggest me or is this possible way to generate one RMA for multiple orders even there ...
- 877
1
vote
0
answers
264
views
How can I get a list of items being returned using the POST /rest/default/V1/returns endpoint?
I am trying to get access to items that are being returned by customers. I am trying to access this information using the Magento /returns endpoint. The problem is that when I access this endpoint I ...
- 11
0
votes
0
answers
44
views
Magneto2.3.1 How to Return of Product?
I am using Magneto2.3.1 I need to When customers want to return a product, they have to fill in a return form. The customer must fill in this form directly online. After finishing it he should be able ...
- 1,607
1
vote
1
answer
2k
views
How to get RMA details : M2
I want to get RMA returns details by current registry or by order id.
How can i load RMA by registry or order id?
Any help or hint will be appreciated.
- 949
0
votes
1
answer
74
views
Programmatically close an RMA?
I've been poking around the RMA class file to try and find a way to close it, and it would seem that simply running $rma->close(); should be enough, but that fails without displaying an error.
...
- 368
0
votes
1
answer
140
views
What is affect of RMA on Order
I am new to RMA so i have some questions for which i could not find answers on other articles.
Order on which customer initiates RMA, does it's amount calculated on dashboard sales statistics?
If ...
- 805
1
vote
2
answers
1k
views
Magento 2 add column to sales returns grid
How to add column to sales returns grid,
returns grid using _prepareColumns to add columns to grid \Magento\Rma\Block\Adminhtml\Rma\Grid
- 1,274
0
votes
0
answers
106
views
magento2 RMA. How to plug RMA
Searched the entire Internet and did not find information about RMA on magento2.
Tell me how to connect RMA to my magento2? Is it possible?
I have CE magento2
- 307
2
votes
1
answer
619
views
How to add return form in magento 2.2? [closed]
How to add return form in my Magento 2.3. I added "MAGEWORX" for shipping service ?
- 569
4
votes
0
answers
324
views
How to get RMA item attribute value in magento1?
I have created a custom RMA item attribute from magento admin and now i want to fetch its value for a particular RMA.
for example, as shown in image above Item condition is RMA item attribute. and i ...
- 133
5
votes
1
answer
1k
views
Magento2 : Issues in default Enterprise Edition RMA extension
I am facing some issues in Magento2 EE default RMA extension.
In create new return under "Return item information".
1) Form is not getting validated: reason to order, item condition, resolution ...
- 1,267
1
vote
0
answers
113
views
RMA:Create Shipping Label: Error " No authorised items or allowed shipping method"
When trying to create shipping label while processing RMA giving an error "" No authorised items or allowed shipping method"
Steps to reproduce the error:
1.Place an order (with any other non free ...
0
votes
0
answers
152
views
Not redirecting depending on the storeview code
We have different store views: Spanish (es_es), French (fr_fr) and English (en). And we have a RMA extension where you can create them. Once you create a RMA you redirect to the same RMA page; we ...
- 780
1
vote
0
answers
291
views
Magento 2 CE Free extension / Module RMA or product return [closed]
Is there any Magento 2 Comunity Edition free extension for RMA ( product return ) ? or do you guys have create some own module to solve this lack in magento 2 Comunity Edition?
- 11
0
votes
2
answers
354
views
I have send custom mail and set the custom variable but. When I access the variable in transaction mail template then it will not work
This is my email sending code
if (isset($_POST['send'])) {
$templateId = 9;
$sendername = 'Call To Order';
$senderemail = $_POST['email'];
$sendermobile = $_POST['mobile'];
$...
- 117
0
votes
1
answer
145
views
How do we use RMA module of Magento? Is there any book or manual to get hang of Magento?
How do we use RMA module of Magento?
Is there any book or manual to get hang of Magento?
- 23
1
vote
1
answer
899
views
Where to find Widget code in Magento
I want to adjust a widget and I think this is the code for it in widget.xml (below)
Is this where i can adjust/remove the title text that is placed everytime i place the widget in a block?
<...
- 11
2
votes
1
answer
183
views
Why I cant return configurable products using default RMA
I am using magento 2.4 enterprise edition. Products I can generate return requests are of type Simple ,Grouped, Bundled. This is default feature supported by magento. Though I wonder why it is not ...
- 2,825
2
votes
1
answer
450
views
How can we edit config.xml file of a core module?
For example, I would like to edit app/code/core/Enterprise/Rma/etc/config.xml,I copied config.xml file to local/Enterprise/Rma/etc/config.xml and made changes but it didn't work.
I don't want to make ...
- 161
1
vote
1
answer
1k
views
How Magento fulfils Product Exchange (RMA Exchange) request?
I want to understand the RMA Exchange process in depth, and how it will managed by Magento?
Lets say,
Customer Requested for exchange product from Product-1 to Product-2?
I don't see there is ...
- 350
2
votes
1
answer
174
views
What is the difference between RMA and RMA authorization?
I know what is RMA and what does it stand for but I don't know whats the difference between RMA and RMA authorization. Searched on Google as well as Magento Knowledge Base but did not find anything ...
- 203
4
votes
1
answer
199
views
Stock = 0, out of stock - then I process a credit note. Stock = 1, but still out of stock
Situation:
Stock = 0, in_stock = no
Then I process a credit note.
Stock = 1, in_stock = no
I would expect the in_stock to be set back to yes. The effect of this is that we have many T-shirts in 1 ...
- 5,342
0
votes
2
answers
5k
views
Magento process returns and change order (Magento CE 1.8.1)
we sometimes get returns (Yeah, only sometimes ;P)
and this is something I haven't been able to grasp: how do I process these returns and changes as simple as possible.
For instance:
Can I return ...
- 5,342
0
votes
1
answer
1k
views
Programmatically create return - Enterprise
What function can be used to create a return in Magento Enterprise (RMA module).
It seems that all the regular functionality is built using the $_POST variable, what if the data is being pulled from ...
- 2,896
1
vote
1
answer
564
views
RMA not working on new EE 1.13 install
After installing EE 1.13 I get a 404 error when trying to manage RMA
- 5,831
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