Questions tagged [refund]
The refund tag has no usage guidance.
83
questions
0
votes
1
answer
11
views
Refund with extra shipping costs via API
We have a webshop for shoes, and if shoes, which are in the sale, are send back we want to charge the customer with extra shipping costs. (5 euro)
Now I use the POST V1/invoice/:invoiceId/refund
Can ...
0
votes
0
answers
125
views
Magento2 Item order refund programmatically
I'm using Magento 2.4.4 and I would like to understand if this code is correct about the automatic online item refund.
private function createCreditMemoByRma($rma, $order) {
$totalQty = 0;
$...
1
vote
3
answers
140
views
Magento 2.4.2 credit memo view not working properly
I'm coming to you, because I tested the credit memo functionality on my client's site. I noticed that the view does not load all the CSS and JS (see screen)
When I go into the order to create the ...
0
votes
1
answer
156
views
How to send the items when making a refund of the order?
I am creating a module for refunds and I have an error using the method
<?php
namespace CrediYa\CrediYa\Controller\CrediYa;
use Magento\Framework\App\Action\Action;
use Magento\Framework\App\...
1
vote
1
answer
365
views
Refund part order but don't refund shipping
at the moment I have a function which will refund the invoice on an order. However the shipping is currently also being refunded, which I don't want.
Is there a way to set the shipping to zero on an ...
0
votes
0
answers
179
views
Change default input text in Credit Memo - Refund total
I am new for Magento and I have to handle the website after old guys out. So, I think I can't make a refund because of template put $ in text box and return false for Validation in 'view/adminhtml/...
1
vote
1
answer
236
views
How to do online refund using REST
Accoring to Magento documentation, endpoint for online refund is:
POST /V1/invoice/<invoice_ID>/refund
So to my understanding, the following call should make an online refund:
curl --...
1
vote
0
answers
215
views
Magento 2: Credit Memo refund amount in transactional email
So, I have a custom email setup for credit memo and I am using {{var creditmemo.grand_total}} variable to display refunded amount in my transactional email. Everything is fine except I want to show ...
1
vote
2
answers
1k
views
Magento 2 : Error "Unable to create credit memo for order"
I am getting this error while online refunding credit memo using a script.
"Unable to create credit memo for order" error appear, this is due to this
https://github.com/pepe1518/magento2/...
0
votes
1
answer
679
views
Magento 2 : Skip exception
Is their any way we can continue execution of program
after below exception
throw new \Magento\Framework\Exception\LocalizedException(
__('If the invoice was created ...
1
vote
1
answer
812
views
How to refund only part of an order programmatically
I am looking for a way to programmatically refund part of an order within a custom module.
I have been following this blog post (https://www.rakeshjesadiya.com/create-creditmemo-for-order-item-in-...
1
vote
2
answers
939
views
Magento 2 error : Registry key "current_creditmemo" already exists
I am getting this error by programmatically creating credit memo.
any thoughts why this error is appearing ?
0
votes
0
answers
422
views
Magento 2 : Credit memo error
I am getting these errors by creating error memo programatically
Creditmemo Document Validation Error(s):
A creditmemo can not be created when an order has a status of closed.
The quantity to ...
2
votes
0
answers
46
views
How to determine refund type while issuing credit memo ? (Magento 2)
i am implementing an functionality where i need to determine refund type while issuing credit memo so based on that i can send different email template to customers.
I have checked in Magento\Sales\...
3
votes
1
answer
647
views
Magento 2 online refund for custom payment method
I am developing a Magento 2 custom payment module for one of my clients, yet I am now totally blocked in finding a way to process an online refund for any of the created orders. I can't locate the ...
0
votes
1
answer
37
views
Category level - Refund, Exchange
How can admin achieve it?
I have attached the image in which 2 things admin wants to achieve.
Category level - for clothing category admin want to show below add to cart " 7 Days Exchange ...
0
votes
1
answer
76
views
how to get short description on mail of refund on Magento2
i am want to show product short description on refund mail.
My error: Fatal error: Uncaught Error: Call to a member function getId() on null in
i am editing in : Magento_Sales/templates/email/items/...
0
votes
0
answers
216
views
If the invoice was created offline, try creating an offline credit memo. Magento2.3.4
Getting error when try to create online refund.
If the invoice was created offline, try creating an offline credit memo.
1
vote
1
answer
793
views
magento 2: error braintree on refund - Notice: Trying to get property of non-object
I have this error on Magento 2.3.3 when I try to refund (credit memo) an order with braintree.
Notice: Trying to get property of non-object in vendor/magento/module-braintree/Gateway/Validator/...
1
vote
0
answers
659
views
Magento 2.2.2 order refund REST API Before Plugin get item order to refund
Vendor\Module\Plugin\Order\Plugin.php:
namespace Vendor\Module\Plugin\Order;
class Refund
{
/**
* Create refund for invoice
*
* @param int $invoiceId
* @param \Magento\Sales\...
0
votes
1
answer
27
views
M1.x Is Magento updated_at changed on Credit Memo / Refund when using Mage::getModel('sales/order')->getCollection()?
Is Magento updated_at changed on Credit Memo / Refund when using
Mage::getModel('sales/order')->getCollection()?
We use
Mage::getModel('sales/order')->getCollection()
to find orders that have ...
0
votes
1
answer
53
views
Unable to refund on Magento 2.1.4
We used to refund for orders through "Invoice" then "Credit Memo" all the time on Magento. However, the option stopped working and whenever we try to refund, it shows that there has been an error and ...
0
votes
1
answer
226
views
Refunding backordered items does not complete order
We are using Magento 2.2.8
When we refund back-ordered items, the order status is not set to complete even though all items have either been refunded or shipped. This happens only when the partial ...
1
vote
0
answers
144
views
Magento 2 refund button unable to click while using other payment method
I've been finding a solution to this problem for a long time.
I developed a payment method for Magento 2.2.9 and testing for the execution.
The problem comes when I try to refund the order by ...
1
vote
2
answers
457
views
Magento 2.3.1 authorizenet-acceptjs does not support partial refunds
After upgrading from 2.2.7 -> 2.3.1, we have successfully switched from deprecated authorize.net MD5 based hash direct post to SHA-512 signature key method.
The issue with new authorizenet module is ...
0
votes
1
answer
699
views
Magento 2: How to disable Adjustment Fee field ONLY
I want to disable only the adjustment field from the refund section
I already created a custom template called adjustments.phtml which basically it haves all the html
<tr>
<td class="...
0
votes
1
answer
327
views
How to get refunded and canceled orders in one grid
How can I Get Refunded Orders And Canceled Orders ( Without invoice being generated ) in one grid and apply date filter on which the refund/canceled orders will be generated ?
0
votes
1
answer
639
views
Create credit memo for my payment method
I'm making a new payment method for Magento 1.9. for now I can make an order and have the invoice correctly. I wane to add the possibility to make credit memos using my payment method, but i can't ...
0
votes
1
answer
263
views
Version 1.9.01 Orders cancelled but payment showing on payment platform
We are having problems with some orders that are going to cancelled, even when we have payment on our payment system. Can anyone help?
1
vote
0
answers
876
views
How to do Online Refund in Magento 2
On magento backend admin , on invoice tab there are two options , Refund and Refund Offline , I believe that clicking on Refund button will do online Refund and the money will be refunded back to the ...
0
votes
1
answer
71
views
Revoke access to downloadable product after refund in 2.2
I was wondering if there's a built-in way to remove a customer's access to download links for a digital product after issuing a refund. I realize they could have downloaded the file within that time, ...
0
votes
2
answers
1k
views
Magento 2 - Default Refund Shipping charge to be 0 on Credit Memo
I don't want to refund the shipping charge on issuing a refund.
How to i set it to 0 by default.
2
votes
2
answers
358
views
Magento 1 - How to get credit memo / refunds without specifying a specific order?
Magento 1
I'm trying to get some of the latest refunds issued in magento by timestamp.
I want to be able to get them WITHOUT specifying any specific order.
How do I do this programmatically?
0
votes
0
answers
182
views
create a refund online in magento2
How to create a refund with online in magento 2. I created the creditmemo but the transactions details are not showing in the transaction list. Please guide me, how to do it?
0
votes
1
answer
1k
views
Change order state from processing to closed
How can I change order state from processing to closed in Magento 1.9?
Normal Magento workflow says that we can get status as closed after creating the credit memo. In my application, I can create ...
0
votes
1
answer
31
views
Does giving someone credit in the Admin panel issue the credit through Paypal?
Magento 1.9.1
Paypal Payments Pro (Includes Express Checkout)
If I give somebody a credit on the back-end (in the Admin panel) - does that go trough on Paypal automatically?
1
vote
0
answers
529
views
How to do multiple partial online refunds?
I am trying to perform online partial refund on Magento 2.2.0, but once I press on creditmemo button in invoice page, and first partial refund is performed, you cannot perform another partial refunds ...
2
votes
1
answer
439
views
Magento 1.9.3.4 PHP Fatal error: Call to a member function refund() on null
When I am about to issue a credit/refund, I go to the Invoice > Credit Memo and try to > Refund Online, then I receive a fatal error 500.
Looking in error_log this is the record:
PHP Fatal error: ...
1
vote
0
answers
77
views
Refund Totals not show in admin
I'm using Magento ver. 1.9.3.2 and I have no idea why Refund Totals not get shown in Magento, and I don't know what I need to do to resolve it.
2017-11-28T13:19:44+00:00 ERR (3): Mage_Core_Exception:...
1
vote
1
answer
40
views
how to reward a customer that generates a sale
Let's say the shop sells once in a lifetime items. You won't buy again likely.
So I can't setup a discount for a customer A that bought an item already and then recommends that item/shop to another ...
1
vote
1
answer
744
views
Magento 2 : How to disable input refund adjustment
Can anyone help me, how to disable input refund shipping, adjustment refund and adjustment fee when we create credit memo on Magento 2?
I can disable it on Magento 1, but I am confused how to disable ...
4
votes
1
answer
3k
views
Magento 2.2.0 partial Credit Memo/Refund doesn't work properly
We have to try partial credit memo for Magento 2.2.0 shop admin for below step:
1) Proceed order with default payment and Grand Total are €37.00
2) Create the Invoice.
3) Try to Credit memo with ...
1
vote
1
answer
460
views
Check if Invoice can be refunded online programmatically
Is it possible to check programmatically if an given invoice can be refunded online via a payment gateway like Paypal/Braintree?
0
votes
1
answer
4k
views
Magento 2 programmatically online refund
I'm trying to make online refund using this method:
// \Magento\Sales\Model\Order\Invoice $_invoiceModel
// \Magento\Sales\Model\Order\CreditmemoFactory $_creditmemoFactory
// \Magento\Sales\Model\...
3
votes
0
answers
632
views
Rest API - Online partial refund with multiple products error
I want to partial refund (for example 5$) with the rest API for an invoice paid with PayPal.
I am using this endpoint: /invoice/{id}/refund
And this body:
{
"items": [
{
"order_item_id"...
2
votes
1
answer
780
views
Magento 2 What are the Custom Attributes Node when Creating a new Product Type?
I've had a look at how to create new product types in magento. Looking through the core code I found the following:
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:...
0
votes
3
answers
2k
views
Can I cancel a credit memo?
When I created the credit memo, it refunded the full amount instead of the amount i needed to refund! Is there anyway to cancel the credit.
Also the credit memo situation needs to be fixed ASAP. It ...
5
votes
3
answers
7k
views
No 'online refund' in Magento2?
We've just switched from Woocommerce to the latest Magento2.1 and we are having problems with payments and refunds. There is no online refund option for credit memo, just offline refund.
We are ...
0
votes
0
answers
702
views
Online refund not working
We updated our Magento version a couple weeks ago to the 1.9.2.4 (CE) version. This week we tried to create some online refunds and it was not working. (I tried with multiple different orders, so I am ...
0
votes
1
answer
1k
views
Credit Memo "Issue Refund Online" Pulls Payment To Customer from which Payment Source?
When refunding an order and creating a credit memo on Magento 2.0, will it pull finances through the payment gateway the customer originally purchased through? An example is we had customer that paid ...