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Questions tagged [password-recovery]

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55 votes
12 answers

How to reset lost admin password in Magento 2?

I tried to reset the admin password via Phpmyadmin in admin_user table but this doesn't seems to work. Also on chrome I am getting "This webpage has a redirect loop" error when loading admin page.
Dev's user avatar
  • 1,154
5 votes
2 answers

How to change SQL server password in Magento?

I would like to change the password for my sql server but I got the access denied message from Magento once I changed the password. So how can I change the setting in Magento to reflect the password ...
sc364's user avatar
  • 131
3 votes
4 answers

Magento Reset Password Link not working after upgrade

My client had upgraded magento version in his site recently. But after upgrade whenever the customers try to reset their passwords they get link in their email, and when they click on the link they ...
Vicky Dev's user avatar
  • 1,992
9 votes
2 answers

Something went wrong while saving the new password Magento 2

When I update my password with the "Reset my password" page, it shows me this error: "Something went wrong while saving the new password.". Please check the screenshot. I have tried to NULL the ...
Sunny Rahevar's user avatar
5 votes
5 answers

Magento 2.4.4. password reset link always expired

After updating to Magento 2.4.4, clicking the "Set new password" link in the "Forgot password mail" send by the system the link always shows as expired?! Setting of "Recovery ...
Ben's user avatar
  • 141
3 votes
3 answers

Changeforgotten password page is blank, disabling customer.xml fixes?

Clicking the password reset link sent in an email leads to the /customer/account/changeforgotten/ page, but it is blank. Disabling the customer.xml file (renaming it rather) fixes the issue but I don'...
J. Crespo's user avatar
3 votes
3 answers

Password reset link not working showing expired

When I'm trying to reset password through reset link from my mail, it's showing following error: Your password reset link has expired. When I check my password reset link it looks like: http://...
Shyam Prakash's user avatar