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Questions tagged [order-status]

Denotes questions related to order status management.

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Magento 2 offline payment method new order status

I've created a new offline payment module using this generator http://cedcommerce.com/magento-2-module-creator/payment-module config.xml .... <order_status>pending_payment</order_status&...
Kevin's user avatar
  • 139
4 votes
0 answers
499 views

Magento 2 - Order status update observer

I am looking for order status update observer In many post I have found this one: sales_order_save_after But, it is not working, I have checked it myself. It is not even listed in these articles: ...
Waqar Ansari's user avatar
4 votes
0 answers
151 views

Magento 2 Send Order Emails Without Cron

Due to some issue order emails are not sending with cron and always remain with pending status. So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
Magecode's user avatar
  • 1,514
4 votes
1 answer
94 views

Add order status while placing order from admin Magento 1

I want to add a custom dropdown for the order status in the create an order page from admin. Admin can choose the order status while placing the order. Please see attached screenshot!!! Or Can i set ...
Sunny Rahevar's user avatar
4 votes
2 answers
4k views

Magento 2 - Change Order status after invoicing

I have an observer that triggered on sales_order_invoice_pay event, and after creating the invoice, the order status is automatically changed to complete. after that I try to change it to processing ...
Islam Zuhair's user avatar
3 votes
0 answers
340 views

How do i add new order statuses in the dropdown other then "Pending"

I tried going through these steps here but it didn't seem to work. I want Check / Money order to have a default status as processing instead of pending. Enterprise/Commerce 2.2.6 STEP 1 Go to ...
cntrl esc --'s user avatar
3 votes
0 answers
707 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
Dev's user avatar
  • 369
3 votes
2 answers
1k views

How to create observer to change order status after it was created?

I am creating a custom payment method. Before calling the payment gateway, I am calling PlaceOrderAction javascript function in mypay-method.js. that way, order is created in Processing status. ...
jstuardo's user avatar
  • 609
3 votes
0 answers
618 views

How to change order state after paypal payment?

Using standard paypal payments, after a paypal payment is made, orders are set to "processing" (Mage_Sales_Model_Order::STATE_PROCESSING). I need to set a different state/status, as follows: $order-&...
Jon Surrell's user avatar
3 votes
0 answers
426 views

Order status and confirmation email problem

Recently I found out that my customers did not receive the automatic confirmation email from my store after they place the order and made payment through Paypal. I need to manually send the ...
sc364's user avatar
  • 131
2 votes
0 answers
31 views

Magento2 Get all the status of single order update ( Track of order status history ) block in order details page

My requirement is to have a track of order status update ( irrespective of comments update from admin dashboard ) of single order on details page of admin dashboard. Would like to display as a block ...
user2335404's user avatar
2 votes
0 answers
47 views

Magento 2.4.3 - Showing "out of stock" on order confirmation

Is there a way to get the "out of stock" status on the order confirmation? This is a store that has allow backorders.
Jan-petter Havna's user avatar
2 votes
0 answers
58 views

What is the standard order process workflow in Magento 1?

I'm trying to understand the order process in Magento 1.7. The background is: I'm extracting the payment (and later the complete checkout) from Magento to another system, but the order processing ...
automatix's user avatar
  • 121
2 votes
0 answers
111 views

Magento 2 - offline payment have no entry in sales_order_status_history table

I am working on the implementation of Track order functionality in Magento 2 in which I am using the sales_order_status_history table to get all status history related to the orders. But this is ...
Aatif's user avatar
  • 71
2 votes
2 answers
502 views

Magento2 - How to maintain custom log the order status changes?

In Magento2.3, I want to maintain the custom log table when order status change. How to achieve this?
Saravanan DS's user avatar
  • 1,126
2 votes
0 answers
26 views

Magento 2.2.10 cancelling orders from admin

If I cancel order from admin the status change to rejected and the item status change to cancel as I expected. Is it possible if I could move the reject status to cancel too? If there is anything I ...
Jack Brooks's user avatar
2 votes
1 answer
59 views

Save an order from admin without submitting - quotation

Can I save an order from admin without submitting? So without triggering the payment logics? I want to create an internal management of quotation that could then become orders. An idea is to not use ...
BOES's user avatar
  • 210
2 votes
1 answer
311 views

Magento 2 - Order Cancellation Charges

I want to reduce 1% of the total ordered amount when someone cancels an order. So even though an order is canceled, the customer still has to pay 1% of the total amount he ordered. How do I achieve ...
Thowzif's user avatar
  • 82
2 votes
2 answers
3k views

Magento 2 status invoice "not paid yet" instead of "paid"

If the customer selects the payment method "Invoice" and we create an invoice in admin, status is always set to "paid". But that is not correct, because the customer did not pay yet. So how can I ...
matin's user avatar
  • 463
2 votes
0 answers
112 views

Set new order (especially PayPal Express Checkout) to 'pending'

I am using Magento 2.2. Usually all my orders are set to "Pending" except for "PayPal Express Checkout": These orders are set to "Processing". Now I want to have new Paypal Express Checkout orders to ...
Chris Ha's user avatar
  • 121
2 votes
0 answers
292 views

Changing the selected order status in the order comments section

When commenting on an order, you can also change the order status at the same time. For some orders, the drop-down does not have the current order status selected by default, so it's easy(due to ...
alexwatever's user avatar
2 votes
1 answer
74 views

Confused With New Order Status in Magento 2.0.6 by using with any Payment Gateway

I am new In Magento 2 platform. Can anyone please tell me with proper clarification what should be the exact order status for the order state New Order while buying through any Payment Gateway ...
Chandra Das's user avatar
2 votes
0 answers
759 views

How to send e-mail to customer after order payment was successful?

I need to send the confirmation e-mail to customer only on successful payment. How can I do it? I need to place that code in the controller that inserts the payment information in database and before ...
jstuardo's user avatar
  • 609
2 votes
0 answers
735 views

Order stuck on processing - how to set order status to complete manually

One order is still set to "processing" although the payment was captured and received by authorize.net. I did some research and learned that a shipment and an invoice must exist before an order can be ...
Stefan's user avatar
  • 1,507
2 votes
0 answers
2k views

Magento Partial Shipments

Is there any way to manage partial shipments within magento? Scenario: - I have a customer that order some items ( some of which would be back ordered ) - I want to ship him items that I have in ...
ne0nlight's user avatar
  • 209
1 vote
0 answers
25 views

Order for "Bundle products" is not able to send for shipment (Stock Source does not have options)

First of all i searched a lot in other related issues, but does not found identical to my problem (apologies if i missed it). #The problem I have an order for Bundle products (3 separate ones combine ...
rt89's user avatar
  • 11
1 vote
0 answers
196 views

Signifyd Issues : Magento 2

I have configured Signifyd in my store and it is working fine. I have configured it like if the order is approved for guarantee then invoice generate automatically. Check this screenshot, Now, Since ...
Sunny Rahevar's user avatar
1 vote
0 answers
16 views

Request Order Status Change

Is there a way to change status from Shipped to Processing? I accidentally click the Ship status. Please help
Rose Ann Chu's user avatar
1 vote
1 answer
100 views

Custom order Status on Magento 2 programmatically

I have built a Payment Module and I want to add some custom status on table sales_order_status using etc/db_schema.xml. Is this possible? Thank you.
phpDev's user avatar
  • 11
1 vote
1 answer
24 views

Custom Warehouse

By Default Magento using Total Stock warehouse. I want to use my warehouse for all my products . I am currently using my custom warehouse, But some times it shows the magento by default warehouse.
Rana Zain's user avatar
  • 658
1 vote
1 answer
680 views

Magento 2 How to Change or add custom order status in magento 2.4.4

I have created one extension for custom order status. In that, I want to add new statuses for orders. That is working fine in Magento 2.3.7. But in Magento 2.4.4 order status is updated as per the ...
Anil Makwana's user avatar
1 vote
1 answer
860 views

Order state is updated to closed after creating an invoice

This is my code for creating a pending invoice: if ($order->canInvoice()) { $invoice = $this->invoiceService->prepareInvoice($order); $invoice->register(); $invoice->save(); ...
Attila Naghi's user avatar
  • 4,023
1 vote
0 answers
44 views

Change order status from pending to processing in Admin

I'm not much experienced in Magento. I'm working on a legacy Magento codebase where we use Magento 1.7. Currently the status is changed from pending to processing using API calls. And it works ...
anupsabraham's user avatar
1 vote
2 answers
824 views

Magento2.4 order grid status color

I want to add color to order grid on magento2.4 admin panel, sales -> orders. Each status should have own color, forexample status "complete" shows purple and all rows who has complete ...
MGPM's user avatar
  • 751
1 vote
0 answers
54 views

How to prevent paypal auto changing order status from processing to complete magento 1

noticed that the paypal standard module automatically transfers orders to the status of complete. How to prevent him from doing this? it does not work correctly, since the status complete means that ...
Alice's user avatar
  • 148
1 vote
0 answers
336 views

When creating invoice the order status is always Suspected Fraud

My order status are like this: What's wrong with it? happens with all kinds of payment methods! Magento see. 2.2.11
AnaMagento's user avatar
1 vote
2 answers
2k views

Magento 2.3.3 showing Pending Payment status after successful order complete

I have configured Website Payments Pro Hosted Solution in magento 2.3.3 for paypal and card payment methods. When placing an order using paypal, once the order is successful, order status changing to ...
user78358's user avatar
1 vote
0 answers
89 views

How to show order status in Myaccount page?

I want to show the order status in MyAccount page when the customer login into Magento? Is it possible to show them?
Siva's user avatar
  • 1,120
1 vote
1 answer
71 views

Magento 2 display if order status value contains both Delivery / delivery

We have migrated orders data but old orders we have sales_order_grid & sales_order order status is Delivered but in M2 we are considering status as delivered We would like to adjust the order ...
Nagaraju Kasa's user avatar
1 vote
0 answers
46 views

Magento 2x web rest api: Anyone can tell me about endpoint to get order status from store configuration?

I wonder if there is endpoint to get orderstatus by using api in magento 2x. As I check there is issue that created since 2016 but closed because report in github link
Chileap Chhin's user avatar
1 vote
0 answers
125 views

Item level status in magento 2 via Netsuite

We have used Netsuite for items shipment tracking, now I don't know on which table of Magento 2, Netsuite updates item level status. Like for an order, there can be multiple items, and I have to show ...
summu's user avatar
  • 847
1 vote
1 answer
34 views

Exclusion Order Status

i am getting order from magento using this query which is fine $orders = Mage::getModel('sales/order')->getCollection() ->addAttributeToFilter('created_at', array('from'=>$fromDate, 'to'...
imtiazau's user avatar
  • 379
1 vote
0 answers
282 views

Magento 1.9 set custom field/attribute when order is set to complete

When order change status from "x" to "complete" I need save when order was completed. I am trying to achieve this with sales_order_save_commit_after event. Problem is that I can't save order when the ...
Franci Melink's user avatar
1 vote
0 answers
70 views

Can i know which admin user made the changes for order status in admin backend

So basically we have multiple users to manage the admin backend and I wonder if we can know which user did the changes for the order like for example order status. Is this possible?
oofssup13's user avatar
1 vote
1 answer
3k views

Order Status : Pending Payment vs. Payment Review

I'm creating an integration for a Payment Service Provider / Payment Gateway, but I'm a bit stuck in the way how Magento handles stuff. The payment method in question returns a "pending state&...
Giel Berkers's user avatar
  • 12.3k
1 vote
1 answer
87 views

Order State in Magento2

I am getting all status which I have created from admin by the following code in my configuration section now I want to show just complete and processing state status foreach($this->...
sdfas's user avatar
  • 25
1 vote
0 answers
19 views

Paypal randomly marking some orders as complete

A client of mine on Magento 1.9.0.0 is experiencing an issue with Paypal randomly marking some orders as complete in the back end and invoices are blank so have to be prepared manually. We've just ...
Jonathan Davies's user avatar
1 vote
0 answers
122 views

Magento 2 how to change customer group based on order status with cron jobs

If customer order status is pending and more than 30 days, how to change customer group to wholesale in crons? crons should run at every one minute. This is my code public function execute() { ...
Chala Chalapathi's user avatar
1 vote
0 answers
140 views

Force Order Completion

We have the following scenario to handle: A customer orders a certain quantity of an item (let's say 20) to pick up in a specific store. Since we don't have live store inventories, there might be a ...
Pochz's user avatar
  • 11
1 vote
0 answers
59 views

Change Custom status(Ready to ship) using rest api in magento2.1.12

I will create one custom order-status (Ready to Ship) in Magento-2.1.12.How to change this status using rest API in magento.2.1.12?Please suggest me.Thanks in advance.
Lovely Setia's user avatar