Questions tagged [order-status]

Denotes questions related to order status management.

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Magento 2 order flow sequence

Hope all is well. It would be great if you could help me to figure out the order flow in Magento 2. I understood these steps Order Placed -> Order in Pending -> Payment Confirmed/Verified. But got ...
ZAZO's user avatar
  • 75
1 vote
0 answers
87 views

Order Management in Magento2

I am new to magento and would like to know the best practice of order fulfillment. We receives orders from our ecommerce website to magento and how do I perform the following in magento: Order picked,...
ZAZO's user avatar
  • 75
1 vote
1 answer
1k views

Change status according to payment method

I am working on magento 1.9 My requirement based on which payment method user use to make payment, Status should change Automatically Cash on delivery - when user place an order cash on delivery ...
Lalit838's user avatar
  • 313
0 votes
1 answer
999 views

Comment History in Sales Order Admin view

When I review the Sales order it show specific steps in the processing of the order. There are specific comments about the transactions that occurred during the processing of the order. I like to be ...
SKCBD5's user avatar
  • 1
0 votes
1 answer
659 views

Api for processing order

Can magento do processing and changing the order status over api? We're planning to do drop-shipping for another webshop, running magento. We're supposed to get the orders by pulling from the API (...
Lenne's user avatar
  • 101
0 votes
1 answer
193 views

Adding the Order Statuses to the Magento Permission Rules

How to add the order statuses to the permission rules in order to be able to assign a particular order status of a state to a user where he/she is able to change the status for an order only if the ...
Reshad Zazai's user avatar
1 vote
0 answers
209 views

Order status randomly changes upon invoicing and shipping

Every order on my Magento store seems to be going through multiple order statuses unnecessarily before reaching it's correct status. Attached below is an example (I have numbered them for easier ...
holyphoton's user avatar
3 votes
1 answer
2k views

how i update the order status in controller in magento 2?

<?php namespace Vendor\Module\Controller\Index; use Magento\Framework\App\Action\Action; use Magento\Framework\App\Action\Context; use Magento\Framework\App\ResponseInterface;class Index extends ...
Rahul Katoch's user avatar
  • 1,119
0 votes
1 answer
115 views

Will voiding an order in Authorize.net automatically update status of order to closed/canceled in Magento?

Curious if voiding an order in Authorize.net (before it's captured) will automatically update status of order to closed/canceled in Magento? I thought that was the default, but I just voided and the ...
frshjb373's user avatar
  • 466
1 vote
1 answer
46 views

Magento : Need to Change Custom Order Status

When order is complete, then set order status to Payment Complete and once they set Courier status then it should be made as Completed.
lokesh kumaran's user avatar
0 votes
1 answer
284 views

How to override a core function when a third party module isn't using it

I've created a module to rewrite the function addCommentAction in app/code/core/Mage/Sales/Model/Order.php but I want the default core addCommentAction function to be used when called from a different ...
alexwatever's user avatar
2 votes
3 answers
2k views

Fetch order status label in custom module configuration

Magento 2: I need to fetch all order status labels list (Ex. Processing, Pending, Complete...) in my custom module configuration settings. I have searched a lot but they give result of sales orders ...
Prince's user avatar
  • 91
4 votes
2 answers
23k views

New order status staying "pending" instead of processing in Magento 2

We are using the Multisafepay payment methods and all our incoming orders get the status pending in our Magento2 webshop. Is there a setting we have to put in to get the orders to processing? It also ...
Coen's user avatar
  • 511
0 votes
1 answer
1k views

What function is called to save order comments/status in the backend

What function is called to save new comments and update the order status, when viewing the order in the backend. The addComment function in app/code/core/Mage/Sales/Model/Order/Api.php looks to be ...
alexwatever's user avatar
1 vote
0 answers
65 views

Magento 2 getAllStatusHistory() after Paypal Express payment

Im trying to get the Status history from order (after placing the order) with $order->getAllStatusHistory(), while in checkout, paying with credit card, I manage to retrieve the Status history of the ...
Shay Zalman's user avatar
1 vote
1 answer
50 views

Magento ver. 1.9.2.1 new order missing

Recently I transfer my hosting to Godaddy. They did a site migration for me. However, after the migration, there is a weird situation that when a new order comes in, I can see it when I first logged ...
Levin's user avatar
  • 11
1 vote
0 answers
985 views

Disable Magento 2 invoice

I want to set the order status from pending to completeafter it got shipped out without creating an invoice. Reason for this is, that we create invoices with our ERP. If we keep the Magento 2 ...
tst_solarstrom's user avatar
0 votes
1 answer
4k views

Magento 2 : Change Order Status From Pending to Pending Payment

I want to change default order status from Pending to Pending Payment after customer place an order. I have assign Pending Payment order status to Pending, and check Use Order Status As Default and ...
Seventh St's user avatar
1 vote
0 answers
460 views

Magento2 - Paypal Refund Method

I have to change the paypal refund order state. At moment the status is set to in progress. But I need complete. So, i review the \Magento\Sales\Model\Order\Payment::refund method, but this has no ...
Andre Bubner's user avatar
4 votes
2 answers
3k views

Magento 2: How do I notify a customer about an order status change done via the REST Api?

I'm using the rest API .../index.php/rest/V1/orders/561/ in order to update my order status: Payload (POST): { "entity": { "entity_id": 561, "state": "new", "status": "pending" } } ...
Andreas Daoutis's user avatar
1 vote
0 answers
575 views

Change order status after order placed regardless payment method

I am using Magento ver. 1.9.2.3. I want the system to take the order as “Order Pending” status when any orders over $1100.00 regardless any payment method. Now when a user pay with 'eway-Credit ...
Shashank's user avatar
0 votes
2 answers
6k views

Magento 2 - Order status after shipment and invoice

I'm using Magento 2.1.3 I would like to change the order status to custom "waiting for courier" after shipping and invoice is created instead of "complete". Right now I'm using event "...
Konrad Siamro's user avatar
5 votes
1 answer
1k views

Magento 2 offline payment method new order status

I've created a new offline payment module using this generator http://cedcommerce.com/magento-2-module-creator/payment-module config.xml .... <order_status>pending_payment</order_status&...
Kevin's user avatar
  • 139
0 votes
1 answer
4k views

Automatically cancel magento 2 pending orders after a specified amount of time?

We found that we sometimes run out of stock/inventory due to orders pending payment. Is there a way to "release" those stock/inventory after a specified amount of time, automatically, without us ...
Kevin's user avatar
  • 139
2 votes
1 answer
532 views

Magento2 What determines State Code and Title's Square Bracketed Value in Order Status Grid

What determines State Code and Title's Square Bracketed Value in Order Status Grid in the below screenshot. It doesn't appear to be the default status for that state? If it is coming out of the ...
Wayne Theisinger's user avatar
2 votes
2 answers
698 views

Custom order status not working like magento predefined order status

I created a custom order status like below.(This is a big issue that i am simply missing some small stuff and hope to figure out with the help of a member). config.xml <sales> <order>...
Mujahidh's user avatar
  • 2,793
0 votes
1 answer
1k views

How to define the order status after placing it for a virtual product in Magento2?

When I place an order, Mangento2 sets it into STATE = 'complete' and STATUS = 'complete'. However I still need to process the order in some way. I want it to be set to STATE_NEW or in some way pending....
awavi's user avatar
  • 989
1 vote
2 answers
1k views

Orders belongs to custom created order status is not showing in my account recent orders?

I created a custom order status like below. config.xml <sales> <order> <statuses> <backorders translate="label"> <label>Back Orders<...
Mujahidh's user avatar
  • 2,793
-1 votes
1 answer
428 views

How can i change auto status changes. I need to show awaiting shipment after click shipment instead of completed [duplicate]

I need to set awaiting shipment after shipment clicked instead of complete.
Gem's user avatar
  • 699
2 votes
2 answers
1k views

Unable to set the order status after sales_order_save_after

I want to check my order and if my order has any back order items i want to set the order status as Back orders(My custom status code is backorders). My config.xml <events> section is : - <...
Mujahidh's user avatar
  • 2,793
5 votes
2 answers
7k views

Magento 2: How to get all order status

I am using magento version 2.1.How to get all order status options in my custom module?
Prashant Valanda's user avatar
1 vote
0 answers
505 views

placeOrderAction does not set order with the default status according to configuration in magento2

I have created a new payment method. In system configuration, I have set that the new order status as Pending, however, when I place the order, the new order is created in Processing status. Here is ...
D.T's user avatar
  • 61
3 votes
3 answers
7k views

Magento 2 New Order Status remains "Processing" instead of "Pending" in custom payment method

I have created a custom payment method module. System configuration has a field for selecting New order status. Even if I set it as "Pending", new order status is showing as "processing". Please ...
D.T's user avatar
  • 61
3 votes
2 answers
537 views

Auto complete all orders within magento 2

I need to auto invoice/ship/complete all orders within our store. This is an internal store and we do not require payment however products DO have a price. Is there a method to auto complete these ...
Ben H's user avatar
  • 153
2 votes
0 answers
292 views

Changing the selected order status in the order comments section

When commenting on an order, you can also change the order status at the same time. For some orders, the drop-down does not have the current order status selected by default, so it's easy(due to ...
alexwatever's user avatar
2 votes
2 answers
3k views

Creating new order states programmatically in Magento2

I'm stuck on trying to create a new order state programmatically. So far I'm only able to read the currently available states from \Magento\Sales\Model\Config\Source\Order\Status I am unable to find ...
HTDutchy's user avatar
4 votes
2 answers
4k views

Magento 2 - Change Order status after invoicing

I have an observer that triggered on sales_order_invoice_pay event, and after creating the invoice, the order status is automatically changed to complete. after that I try to change it to processing ...
Islam Zuhair's user avatar
2 votes
1 answer
2k views

Programmatically get pending payment orders and canceled orders?

I can use this to get orders with status: complete, processing, closed. $orders = Mage::getModel('sales/order')->getCollection() ->addFieldToFilter( array('status'), array( ...
datasn.io's user avatar
  • 327
1 vote
1 answer
908 views

Custom Order Status for Cancel not working

I have the following observer method thats been called successfully, but the order status is not changing. public function customCancel(Varien_Event_Observer $observer) { $order = $observer-&...
Magento Learner's user avatar
2 votes
1 answer
74 views

Confused With New Order Status in Magento 2.0.6 by using with any Payment Gateway

I am new In Magento 2 platform. Can anyone please tell me with proper clarification what should be the exact order status for the order state New Order while buying through any Payment Gateway ...
Chandra Das's user avatar
3 votes
0 answers
705 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
Dev's user avatar
  • 369
1 vote
1 answer
75 views

Order statuses in Magento

we have web-store running on Joomla platform , now we want to change it to Magento platform , but we faced some problems ! In Joomla! we could change an order's items statuses , which we couldnt find ...
Radwan Badawieh's user avatar
1 vote
1 answer
2k views

How to get order status change date

Here is my code: $orders = Mage::getModel('sales/order')->getCollection()->addFieldToFilter('status', $oldstatus); $now = time(); // or your date as well if($orders){ ...
Venelin Vasilev's user avatar
1 vote
1 answer
140 views

Set custom order status - Dependant on delivery method

I am wondering how I can set a order status that is driven by the delivery method chosen by a customer. Currently I am using magentos "Free Delivery" option which I have labelled as "Collect In Store"...
KiwisTasteGood's user avatar
1 vote
2 answers
453 views

Change order status via PHP with Magento2

Using Magento ver. 2.0.7 I am trying to use this code to change order to the status of "Processing", but i get an error, i think i am missing some prerequisite to call, but i can't figure it out. [...
Adam Cheeseman's user avatar
0 votes
1 answer
779 views

When payment not done automatically cancel the order

I'm using payu for Payment and it works good. When customer place an order, it goes to payu page to fill the details. If the customer don't want to pay, they simply close the window. If the browser ...
LAKSHMI's user avatar
  • 21
3 votes
1 answer
2k views

Payment gateway status set to pending magento 2.1.1

I use sample-module-payment-gateway to test a payment gateway in magento 2, as i find out the order status is set to processing. My question is how can i set this to pending, when a new order is ...
Vhanjan's user avatar
  • 91
1 vote
0 answers
585 views

Order detail page says "Customer not notified" for orders placed using PayPal

If a customer pays by creditcard (Authorize.net) a comment in the order detail page says Customer Notified If a customer pays via PayPal the comment on order detail page says Customer Not ...
Xavin's user avatar
  • 405
0 votes
0 answers
266 views

Magento 2: Update Multiple Tables At Once

In Continue with Magento 2: How many tables required to change Order Status Programmatically? I have below code $orderIds = array(); $objectManager = \Magento\Framework\App\ObjectManager::...
Jackson's user avatar
  • 9,909
0 votes
1 answer
3k views

Magento 2: How many tables required to change Order Status Programmatically?

Would like to change order status throgh Magento 2 MySQL Query But Order Status belongs to so many tables like sales_order sales_order_grid Need to use sales_order_aggregated_created & ...
Jackson's user avatar
  • 9,909

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