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Questions tagged [order-status]

Denotes questions related to order status management.

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9 votes
1 answer
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What's the best event/way to listen for all order state changes in Magento 2?

I want to observe every order state change and react depending on the old and new status. What is the best way to accomplish this in Magento 2? It looks like there is the event ...
Jey DWork's user avatar
  • 1,101
9 votes
3 answers
16k views

Magento Order Number Issue

I have got a strange issue with Order Number in Magento. Recently when one order was placed on my website the Order number came was 100000350,Ideally it should have been 100000370 as my previous ...
Dexter's user avatar
  • 3,613
11 votes
4 answers
22k views

Force an order to go to the status complete

We are using a custom module that requires the status: "complete" (I can't change the module because it uses ioncube) We are also using a payment system that doesn't offer the status option: "...
Bob van Luijt's user avatar
3 votes
3 answers
6k views

Sales : Orders :How to add custom order status programmatically

I need to add custom status for an order programatically I have below controller file to save order status. I need to add custom status as cancel initiated.Provide me a solution... Controller file ...
Jaisa's user avatar
  • 2,626
2 votes
2 answers
3k views

Creating new order states programmatically in Magento2

I'm stuck on trying to create a new order state programmatically. So far I'm only able to read the currently available states from \Magento\Sales\Model\Config\Source\Order\Status I am unable to find ...
HTDutchy's user avatar
0 votes
3 answers
3k views

Magento 2.3, Get the order status before and after change using the plugin?

In Magento 2.3, How to get order statuses, before and after change using the plugin?
Saravanan DS's user avatar
  • 1,126
25 votes
4 answers
34k views

What are the definitions of the order statuses? OR: Where should I integrate my order state?

I want to define some order states like "credit card payment received", the question is to which statuses they belong. Is there a definition for each of the built-in statuses? Edit: Seems like I ...
Fabian Schmengler's user avatar
11 votes
1 answer
7k views

Process to create partial credit memo/refund for Paypal Standard orders

I see a number of issues reported that if an administrator sends a partial refund to a customer via Paypal then Magento receives an IPN that causes the whole order to be marked as Refunded (e.g. https:...
Jonathan Day's user avatar
4 votes
2 answers
23k views

New order status staying "pending" instead of processing in Magento 2

We are using the Multisafepay payment methods and all our incoming orders get the status pending in our Magento2 webshop. Is there a setting we have to put in to get the orders to processing? It also ...
Coen's user avatar
  • 531
2 votes
1 answer
3k views

How to update sales_flat_order table status column by checking the payment method choose by the customer?

I created a new status on admin panel for orders. System -> order status -> create new status I created the status for cash on delivery payment option. While the order processing, how can i ...
Mujahidh's user avatar
  • 2,813
2 votes
1 answer
8k views

How to define the order status after creating an invoice

I have searched a lot with google but somehow I'm using the wrong search terms or there is no answer to my specific problem yet. In Magento I'd like to have the following procedure: Customer creates ...
Chuvisco's user avatar
  • 165
2 votes
1 answer
10k views

Paypal Standard Order Status Shows Pending Payment

I have upgraded Magento from ver 1.4 to 1.7.0.2. I have placed order successfully from Paypal Standard but order status still show Pending Payment. I am facing the following issues: Order status ...
Pankaj Pareek's user avatar
1 vote
2 answers
3k views

Magento change Ship order status

In Magento order status ship button while clicking it automatically change complete. So i want to change some custom order status like shipment How to change it?
Magento 2's user avatar
  • 3,834
1 vote
1 answer
903 views

Email notifications are not being sent on custom mass order status change

I’m working on a custom Magento extension that performs mass updates on order status, however it is not sending the customer an email when their order is updated. Config <?xml version="1.0"?> &...
Venelin Vasilev's user avatar
0 votes
2 answers
3k views

Set new order paid via PayPal Express to 'Pending'

We dispatch our goods using a 3rd party fulfillment company and have a sales order export module which fires over all orders with the status of Processing. We currently accept card payments with a ...
Nathan's user avatar
  • 1
0 votes
2 answers
3k views

problem in magento default order status changes

I have a problem with magento order status, when i place an order with cc-avenue payment method, order status first assign as "Processing" and then "Pending". i am using citruspay payment gateway ...
Keyur Patel's user avatar
23 votes
4 answers
6k views

Order Status not changed in the sales order grid Magento 2

I am using the fedex shipping method and after generating the shipment,status shows completed in the order view page.But there is still showing 'processing' status in the sales order grid. Please ...
Sunny Rahevar's user avatar
10 votes
3 answers
19k views

How do you create a new order state for an order status to be assigned to?

It's clear how to create a new order status. System > Order Statuses > Create New Status But how do you create a new state? "processing", "complete", "new" are examples of the default Magento order ...
MagentoMac's user avatar
  • 1,042
6 votes
1 answer
4k views

Magento 2 order flow sequence

Hope all is well. It would be great if you could help me to figure out the order flow in Magento 2. I understood these steps Order Placed -> Order in Pending -> Payment Confirmed/Verified. But got ...
ZAZO's user avatar
  • 75
6 votes
3 answers
14k views

programatically cancel the order using order id - Magento 2

My requirement is programatically change the order status to Canceled by using order id. How to achieve this?
Bilal Usean's user avatar
5 votes
2 answers
16k views

Processing Order Status

What does the "Processing" status mean (processing payment, shipment, ...) and where can I find a complete list of Magento statuses and their definitions?
Angry Goomba's user avatar
4 votes
2 answers
3k views

Magento2 Mass Action to Sales Order Grid

I am trying to apply a mass action to sales_order_grid but there is nothing happening. I have done so for is: vendor_name/module_name/view/adminhtml/ui_component/sales_order_grid.xml <?xml ...
Ajwad Syed's user avatar
  • 1,591
4 votes
3 answers
11k views

"Pending Payment" status for Check/Money Order payment method

Is it possible to change the default status of the order at any stage of the processing to "Pending Payment" if the payment method selected is "Check/Money Order"?
Karlson's user avatar
  • 747
3 votes
4 answers
7k views

How to Change Order Status using Api in magento 2.3.5

I want to develop new module for changing order status using Api in magento 2.3.5 so can anyone have idea then please share with me. I want to create order status and change it using Api.
Deep Shah's user avatar
  • 565
3 votes
2 answers
5k views

Change Order status to processing automatically

I'm using a custom payment module Billdesk and I want the order status to be processing automatically when payment is completed using this module. In all other cases order status should be pending ...
amitshree's user avatar
  • 7,036
3 votes
1 answer
15k views

How to get Order Status from order id in magento 2?

I'm creating a custom module for order tracking in which i'm accepting order id from customer and using the order id i want to display the status of particular order. Now I'm not getting the order ...
Mandar Parbate's user avatar
2 votes
3 answers
8k views

How to Set Order Status to "Processing"

We recently migrated a Magento site and, for some reason, an unknown a number of orders that were paid for are still marked as Pending (status) in the Magento admin panel. I need to be able to ...
matt's user avatar
  • 193
2 votes
2 answers
601 views

Send an email a month after order is "complete"?

I neeed a recommendation on what's the best way to send an email 1 month after order is completed (it's an email that asks to review the product). Should I use cronjob and check every day for orders ...
Marvin3's user avatar
  • 639
2 votes
3 answers
5k views

How to automatically cancel pending orders after a specified amount of time?

We found that we sometimes run out of stock/inventory due to orders pending payment. In our case, when the customer cancels PayPal payment, or doesn't pay through Bank Deposit. Is there a way to "...
Obay's user avatar
  • 357
2 votes
2 answers
2k views

Magento 2 : Is it possible to add order cancellation functionality in frontend?

I want to give the order cancellation functionality in frontend to user in case of order not shipped. What would be the step to achieve this functionality ?
Ashish Jagnani's user avatar
2 votes
4 answers
13k views

Change order status programmatically not working

I have two environments, production and development. And I tried to run this code on root of Magento: <?php require_once "app/Mage.php"; Mage::app('default'); error_reporting(E_ALL); ini_set('...
Eduardo's user avatar
  • 895
1 vote
3 answers
7k views

Magento2: How to send order status change email programmatically?

I am working on custom extension and i need to use the default feature of Magento 2 to send the email once order status is being changed by admin from the backend. What file i need to look it for? ...
Gaurav Jain's user avatar
1 vote
1 answer
2k views

Adding a new order state and status in magento

I have followed this guide : http://islamic-posters.aceph.me/post/19049000412/magento-custom-order-state and created a new order state and status called "delivered" in my admin. Basically these are ...
aradhya's user avatar
  • 21
1 vote
1 answer
1k views

How to add one more state after order status and state processing

How to add one more state after order status and state processing. I want to add one custom state like delivery after order status and state processing in magento 2 Before order get completed (ship)....
Mahendra's user avatar
  • 716
1 vote
1 answer
8k views

Event to use after order placed and when order status is changed

I have a scenario where I need to do some calculation on grand total. When order is placed successfully, fetch order status and do something After order is placed, and when order status is changed, ...
Jordan's user avatar
  • 303
0 votes
1 answer
342 views

Information Changes have been made to this section that have not been saved. This tab contains invalid data in Magento 2

I am facing this error in the admin side when viewing the orders. It showing Order View Information Changes have been made to this section that have not been saved. This tab contains invalid data. ...
Kowsigan Atsayam's user avatar
0 votes
2 answers
1k views

Can i save every order placed with custom payment method to order status complete?

I have integrated Custom payment module. I want to save every order placed with custom payment selected should be set to complete. ( If the selected payment mode is with MYPay ) Order Status -> ...
Garry's user avatar
  • 145
0 votes
1 answer
3k views

Magento 2: How many tables required to change Order Status Programmatically?

Would like to change order status throgh Magento 2 MySQL Query But Order Status belongs to so many tables like sales_order sales_order_grid Need to use sales_order_aggregated_created & ...
Jackson's user avatar
  • 9,939
0 votes
1 answer
3k views

Magento 2 order status not changing?

We installed and configured Auctane_Api (2.0.18) ship-station module to magento2 Whenever we placed the orders those information populated at ship-station portal successfully. After processed shipment ...
Nagaraju Kasa's user avatar
0 votes
2 answers
376 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
anothershrubery's user avatar
0 votes
1 answer
4k views

Get order in observer after placing order

I have created an observer to capture the order after placing it for event checkout_onepage_controller_success_action as follows: <?php namespace Magento\SamplePaymentGateway\Observer; use ...
P S's user avatar
  • 1,983
0 votes
1 answer
214 views

How to change Order-Status with custom-order-status(Ready To Dispatch) using rest API in magento 2.1?

I have one custom order status(Ready To Dispatch).I want to change order-status of order using rest api.Please help me i don't know what api is used?
Lovely Setia's user avatar
0 votes
1 answer
3k views

Custom order status between Processing and complete in Magento2

I have create custom order status by following below link. https://docs.magento.com/m2/ee/user_guide/sales/order-status-custom.html I created custom status called "Sent to Printing". I need this to ...
Jafar Pinjar's user avatar
  • 1,949
0 votes
1 answer
908 views

Restrict Order Grid to Specific Status for User

How would I restrict access to only show completed orders in the admin for one user or role? This employee only needs to see new pending orders, and I don't want this employee to be able to look back ...
RightClick's user avatar
0 votes
1 answer
2k views

Is it safe to change order status before save?

I have Collect In Store extension installed on Magento 1.9.0.1. The client wants a different default order status when this shipping method is chosen - it should be Processed instead of Pending. I ...
enenen's user avatar
  • 205
0 votes
1 answer
1k views

Magento 2 reopen a closed order

How can I reopen a closed order through REST API or programmatically to enable the shipping option again on the order? I have tried changing order status to new and processing still no result. Any ...
akshay billore's user avatar
-1 votes
1 answer
428 views

How can i change auto status changes. I need to show awaiting shipment after click shipment instead of completed [duplicate]

I need to set awaiting shipment after shipment clicked instead of complete.
Gem's user avatar
  • 699