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Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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0answers
124 views

If order confirmation email is sent then entry remove from database automatically

i want to know, that If order confirmation email is sent then entry remove from core_email_queue Or core_email_queue_recipients database table automatically. and if database table have entry ...
1
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3answers
2k views

Where is .cvs file for the email translation in Magento2

I want to change some styles and translation in: the body, the name that appear in "name from" of the inbox and subject of the mails of Magento is sending. Where are need to make the changes? I'm ...
4
votes
1answer
4k views

Magento 2 Order Confirmation Email Send Programatically from Success.php

I have disabled Order Confirmation Email from backend because I want to send Order Email when User redirect to Success.phtml after order successfully placed. I have created Plugins for it di.xml <...
2
votes
1answer
359 views

magento 1.9 order email total column move to right

I am using Magento 1.9.3. In the order email, I am just adding product image. After adding this total column showing some white space. Following image will explain you clearly: My query is how can I ...
4
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2answers
761 views

Disable Order Confirmation Email for particular customer group

Is there a way to disable a Magento Order Confirmation Email for a particular customer group ? I won't mind someone giving me a guide on how to create a custom module for this function. Thanks
1
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1answer
490 views

Transactional email not translated for programmatically created invoice, shipping

Order emails are correct, but my invoice and shipping emails are not fully translated. Some fields are correct: billing/shipping address titles payment method title But some get not translated: ...
1
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0answers
2k views

Magento 2 Invoice pdf attachement to sales order email

I have created a mass complete action in sales order. I want to send invoice pdf attachment once the order get status as complete. I am able to get that job done using createAttachment at the event "...
1
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3answers
1k views

Magento 2 Minification of css is breaking email css

Some of the css in email is broken after I enabled minification of css. I assume the reason being this : email.css and email-inline.css are called from email header i.e header.html But when I ...
0
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0answers
164 views

Order email not working in Magento 2

The Magento site can send emails from the contact form and when someone signs up. BUT If a customer purchases an item, it does not send a confirmation receipt to that customer.
0
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1answer
2k views

Change order confirmation email text

On the generic order confirmation emails that are sent out after a customer places and order, how do I go in and changed the email address for customers with questions to contact us? Right now it's ...
1
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2answers
50 views

Email In Magento

I want to send vaoucher or special number in order email if customer purchase bundle product how i can achieve this
2
votes
0answers
527 views

Magento2 SOMETIME The order confirmation email is not sent

When an order is placed and payed, usually all emails are sent (confirmation to the customer and bcc to addresses specified in configuration.. 'Send Order Email Copy To' ) but I have two cases in wich ...
0
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1answer
373 views

Subscription and email issues Magento 2

Hi I am having issues with subscriptions and my site sending emails out. I'm pretty sure they are being caused by the same thing but I can't figure out what. Whenever a user tries to subscribe they ...
2
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0answers
196 views

Cash on delivery instruction field not showing in order details and order transactional emails

I've typed in some text into instructions field of cash on delivery payment method. The issue is that the content of this text area is not showing in order details, on the payment information section. ...
2
votes
0answers
382 views

Date Formatting Options - getCreatedAtFormatter($format)

The new order transactional email template passes in the number "2" and creates the format including the time. I wish to display just the Date. I would like to know what the different format options ...
2
votes
0answers
112 views

Magento 2 from developer to production mode e-mail / mail

Magento 2.1.2 If i change from developer to production mode the order email layout is little confused. Can help me somebody to fix that? developer mode: production mode:
0
votes
1answer
465 views

Hide {{var comment}} when field empty in email

I'm creating new order emails for my company and need some help with the variables. I want to include an order comment in the email, but only if there actually is one. When the field is left empty at ...
0
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2answers
534 views

Magento 2.1: How can i add email to “New Invoice” template

I'm using Magento 2.1.2 for my ecommerce and trying to figure out how to add customer email to "New Invoice for Guest" and "New Order for Guest" email template. Is there a way to add customer email ...
2
votes
1answer
301 views

How Can I Configure Standing Order (Repeat Same Products Order Every Month to sent customer via Mail)

Initially customer able to selected products for standing Order list, Every month starting customer get alert for "Your Monthly Alert" via E-mail. How can i configure standing order.
0
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1answer
553 views

Grand Total Block is not getting displayed in the order emails

I am using magento community version 1.9.2.1 the issue I am facing is that the Grand total block in the order confirmation email is not being displayed. Can anyone please help me out.. thanks in ...
1
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0answers
448 views

Can I send an order to multiple emails?

We run an online fishing lure store, there are several people involved in creating and sending out our products. I need to send a customers order from our store to multiple email addresses so an order ...
0
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0answers
83 views

How to translate sells emails (Your order confirmation ) Magento 2.1.2?

so I'm having trouble to translate the order confirmation email template. the problem is with the lower part where the totals are shown see the image below: This is the Totals.php where it's declared,...
4
votes
4answers
2k views

Magento 2 - Place an order without sending email

I'm using the following code to place an order programmatically in Magento 2: // Configure the quote $quote = $this->cart->getQuote(); $quote->setInventoryProcessed(false); $...
0
votes
1answer
203 views

Order Mail Payment method Section is empty For BarclayCard Payment [closed]

I am using magento 1.9 version. I have used this BarclayCard Payment Extension. It works fine in Frontend OnePageCheckOut, Captures the Payment But in the Order Email, Payment method Section is ...
0
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1answer
419 views

Remove Shipping Block in New Order Email

I want to remove the line "Shipping & Handling $0.00" from "new order" emails. How can I do this?
4
votes
1answer
4k views

Magento 2: How to change the content of print order

I need to change the content of printed form of the order. (My Account-> My Orders -> View Order ->Print Order). Which file is to be edited for the changes?
0
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2answers
944 views

Resize image getMediaUrl

Hi there I am adding an image to order emails. So far I have managed to get the image inserted: <?php $_item = $this->getItem() ?> <?php $_product = Mage::getModel('catalog/product') ...
4
votes
2answers
15k views

Magento 2 Get shipping and billing address of customer after order placed?

I am working on custom email template. So I needed customer Billing and Shipping address in below file. /vendor/magento/module-sales/view/frontend/templates/email/items.phtml Can any 1 help me to ...
1
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0answers
142 views

PayPal integration, order confirmation not being sent

I have an issue with the PayPal integration. For quite a while all order confirmation emails were working with no problems. Recently if a customer uses paypal express checkout, they no longer receieve ...
1
vote
0answers
80 views

order and invoice email no longer sending automatically 2.1.3

The order and invoice emails have all of a sudden stopped sending automatically, they can still be sent manually by clicking on 'send email' there seems to be no issue on the email server, is there ...
1
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0answers
125 views

Back end: Not able to print&send email under order 500

After installing two extensions - S4 Customizable PDF Invoice Template and Fooman Email Attachments (OK I had Aschroders SMTP Pro also before) This happened in back end: I can not print or send an ...
4
votes
1answer
8k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override new order email template and add custom details in order email. Please help. Steps I have done 1.I have create new email template and assign to new order in ...
0
votes
1answer
200 views

Get data of the previous session issue - Magento1.9

I passed some data in session in success.phtml to get it in order_new.phtml email template, all goes well except the value that i get is that of the previous session !. I think the email it sends ...
1
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1answer
41 views

Magento ver. 1.9.2.1 new order missing

Recently I transfer my hosting to Godaddy. They did a site migration for me. However, after the migration, there is a weird situation that when a new order comes in, I can see it when I first logged ...
0
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1answer
911 views

which phtml file is use for New Order Confirmation Template for Guest/Seller?

i have created and implemented the code to call product thumbnail and product url for "New Order Confirmation Template" thats is use for customers.my code is below $objectManager = \Magento\Framework\...
1
vote
1answer
476 views

Order Email - Use Order ID to get custom attribute

In order_new.html, I am using {{var order.getTest()}} to try and get a custom order attribute (special instructions, purchase order, etc). However, I need to pass the order id through to execute my ...
1
vote
1answer
358 views

Magento : Not Getting Order Email Notification

https://ramfootballshop.com/ I am not getting order email notification and Customer also not receiving mail when order completed. I tried all the ways. I dont know what should I do. Simon
2
votes
1answer
2k views

Magento 2: Admin is not receiving order confirmation email

I have a Magento Version 2.1.1 website but when customer buy some things I can receive email for the order but customer are receiving order purchase email admin is not receiving customer order email ...
0
votes
1answer
730 views

New order email custom

I have designed my email and have added the following code to get the order information but two problems It doesn't show product image? How do I edit the style? It doesn't appear right {{if order....
0
votes
2answers
8k views

Magento 2: New order mail notification to admin

In my store New order mail notification successfully sending to customers but not sending to admin. I know this method can help to send a BCC to entered emails Store->Configuration->Sales->Sales ...
6
votes
1answer
2k views

Magento 2 : Add Custom Field To Order, Invoice, Shipment, Credit Memo

I created one custom field in sales_order table, field name is mycstfield. I save my value in that field sucessfully when order is placed. Now, I want to send that field value in following places. ...
1
vote
1answer
95 views

Magento Transactional E-mails sent, except NEW ORDER e-mail

I have read the following solutions, but all of these seems not to work for my case: New order email confirmation not being sent Magento 1.9.2 not sending new order confirmation emails New Order ...
1
vote
1answer
31 views

Turn on CRON jobs, many months after published webshop. What happens?

I have taken over the responsibility for a web shop. This Magento shop has not activated the CRON jobs. Meaning all purchases has not been sent out the emails and all that related CRON jobs stuff at ...
1
vote
1answer
1k views

Magento 2 How to set owner email address to get new order email?

I am Using Magento 2.1.1 version with em-everything default theme.If Any customer ordering the product from store the new order email is not sending to store-owner email id but customer is getting the ...
1
vote
2answers
1k views

Overriding Sales Email Template in Magento 2 not working

I am overriding Sales Order Email to changing the position of Billing Info and Shipping Info, But it is not working. app/design/frontend/[Vendor_Name]/[Theme_Name]/locale/en_US/template/email/sales/...
1
vote
1answer
281 views

Magento 2.1: Markup language in order confirmation email

I made an order in my Magento store and received the order confirmation in my mailbox. However, the markup didn't converted to normal text. It keeps {{htmlescape var=$order.getCustomerName()}} as text ...
6
votes
2answers
7k views

magento 2 order confirmation email sending before payment gatway redirection

I am new to magento2 and developing a custom payment module for ccavenue.I am facing a problem regarding order confirmation email. The order confirmation email is sending once the customer ...
2
votes
1answer
1k views

Magento 2 - How to send e-mail to customer after order payment was successful

How to send e-mail to customer after order payment was successful, right its sending before the success payment. So, disabled the Order Emails from Magento back-end, so order emails are stopped. But ...
0
votes
0answers
137 views

How to add addition order item info in Order email in Magento

I want to add addition info of order item, Please check below image I have added below code in config.xml but it is not working. <sales_email_order_items> <reference name="items"> ...
2
votes
0answers
3k views

Order Confirmation Email Not Sending Magento 2

New order confirmation emails are not being sent out when an order is processed. If I add a comment to the order and click 'notify customer by email' that will send the update to your order ...