Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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2
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1answer
60 views

In magento 2 how to add custom data in sales order confirmation mail template

In magento 2 how to add custom in data sales order confirmation mail template
1
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1answer
29 views

Update sales order immediately after inserted

I want to update the sales order right after it is inserted. I want to reflect the change on the sales order conformation email also which is going to the customer. So i have prepared the below code ...
1
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1answer
44 views

Magento 1.9.4.1 Invoice emails are sent before the order confirmation emails are sent

After placing an order in Magento 1.9.4.1, an order receives the status of 'Processing'. The funny thing is that Invoice emails are sent immediately, and a couple fo minutes later, the order ...
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1answer
34 views

Order Emails are not generated :: SMTP configurations required :: Magento community open source

Magento 2.3.1 PaymentGateway: Fatzebra OS: Ubuntu 18.04 Environment: Dev I have used following code from here: https://magecomp.com/blog/send-order-confirmation-email-after-successful-payment-...
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0answers
28 views

Magento2 In order email template display tax with 0% tax

In my site I have tax for product as GST (10%) which is displayed in order email template but when there are product with no tax it doesn't display GST (0%). In my email template I want to display GST(...
1
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0answers
287 views

The message should be an instance of \Zend_Mail when upgrade to Magento 2.3.1

I have upgraded my magento version to 2.3.1. On previous version i.e on 2.2.6 the sendgrid was working properly. Now I can see that sendgrid is not compatible with 2.3.1. What to do.. Because of ...
2
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0answers
25 views

Magento 2 : Order confirmation email cron language picks up default language

I have multi language site. Created a cron job to send order confirmation email. I have created an email template for specific language. The problem is, shipping and billing country is displaying in ...
1
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2answers
223 views

Sending order confirmation email in magento 2 programmatically

Normally I would do something like <?php use \Magento\Sales\Model\Order\Email\Sender\OrderSender; use \Magento\Sales\Model\Order; class MyClass { private $orderSender; private $order; ...
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0answers
25 views

Email not sent on order conformation in magento 2

I have created a custom module to send the email to the admin programatically on order place. But it does not send the email. Please help. Thanks in advance. Vendor/Neworder/etc/events.xml <?...
1
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2answers
122 views

Magento 2.3: How to attach a pdf file with new order mail?

I am using magento 2.3.1 I need to send a pdf with new order mail, I have already done that for magento 2.2.6 but that is not working with 2.3. Can any one help me with this?
2
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0answers
17 views

Using Split Orders Extension but order confirmation mail is shooting for first order only instead of all

I'm using "order split" extension based on seller,means if there are 6 items in the cart having 3 different seller(have 2 item for each seller) then three orders(let's says order id as 500,501,502) ...
0
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1answer
42 views

Change Email Template On Specific Order Status:Magento2

I am trying to use different e-mail template for one of my custom order status when the status is changed from the admin. I have used the event sales_order_save_after <observer name="...
1
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1answer
49 views

External image details getting added in order email template in Magento 2

I am trying to add product image in the sales order email template with overriding in the path /app/design/frontend/vendor/Mytheme/Magento_Sales/templates/email/items/order/default.phtml. Code ...
1
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0answers
21 views

How to show the different contents to the customer and admin in the new order email?

Please help. I need to do this for only one website as I have multiwebsite functionality in my project.
0
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1answer
216 views

Send Sales Order mail to multiple account Programatically

In this screenshot you can see sales order mail sending to multiple acounts . and It work good mail sending to all accounts which mention in Send Order Email Copy To This is hard code to give ...
0
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2answers
97 views

How to add product image to new order email template

I need to add a product image to a new order email after successful checkout. Which file do I need to override to affect only new order email template? Should I override it in app/code or app/...
5
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2answers
461 views

Magento2.3.1: Transactional emails are not going to the customer

The transactional emails are not coming to the customer when the user placed an order from my website. Website is : https://www.depoto.com/. I have checked the SMTP configuration and it's fine. I ...
0
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0answers
47 views

Magento 2 send order confirmation on cancel order

I was wondering if anyone could help me out. I have a problem that my Magento 2.3.1 shop send out an order confirmation email when the order is cancelled and there is no payment registered on the ...
3
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2answers
96 views

Magento 2 - Include Customizable Options in Email Template

I need to include product Customizable Options with price in order email template. For this I have modified the code and added the Customizable Options code. All are showing fine but the Customizable ...
1
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0answers
31 views

Order - Sale related email not going in Magento 2.2.7

Recently I did following task on a Magento Store: Upgrade from 2.2.6 to 2.2.7 - After upgrade, everything was working fine. Chanaged server to higher configuration - shared hosting to shared hosting....
1
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1answer
28 views

Get option selected image for conformation email attached

I like to get selected option image of swatch option, for design email template. Now i'm getting a parent image instred of selected image. Eg: in my website parent image is black color, i choose ...
1
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0answers
49 views

cancel an order customer did not receive an email

I like to send an email to customer if admin cancel an order. Please help to solve the solution. Thank you.
2
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2answers
291 views

Magento2 : Order Items Email Template Adjustment

I need to add align="right" in th(i.e Subtotal, Shipping & Handling, Grand Total) to align right on tfoot. I have found that its rendering from the below code under Magento_Sales/templates/email/...
3
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1answer
86 views

Magento 1.9.0.1 order email is changing to a previous order email

We have a issue with a Magento 1 store in that order emails are being changed after an order has been placed. This specifically happening after repeat orders. I will try to explain. Admin takes a ...
0
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2answers
289 views

How to add product link in order email magento 2

My order mail.phtml $_item = $block->getItem(); $_order = $_item->getOrder(); <tr> <td class="item-info<?php if ($block->getItemOptions()): ?> has-extra<?php endif; ?&...
1
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1answer
112 views

Magento 2 : How to add additional field in Email Template?

I have created my custom Payment Method in Magento2 and also 2 fields in Payment method now everything working fine now I want send the 2 additional field data in sales order email so how can I do ...
5
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0answers
271 views

Magento 2.2 Sending multiple order confirmation emails

Over the last couple of days our Magento 2.2 instance has been sending multiple copies of order confirmation emails to the customer. Sometimes as many as 10 identical emails received. Has anyone else ...
1
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2answers
752 views

Get all orders of customer by email id Magento 2

How can I get all orders of a customer via his/her email id who is logged in, I am using current session to get user's email id public function getCustomerData() { if ($this->_customerSession-&...
0
votes
1answer
285 views

Magento 2 Change the email address of store when customer places order

how to change the email address where we get the email when an order is placed on our magento 2. I want to add the multiple email address where email should be sent.
0
votes
1answer
677 views

Sending order confirmation email template in Magento 2

I am trying to send an order email confirmation with adding extra attributes values to Admin, But it's not working for me. Here I have 2 Email templates. 1) It's a default email template 2) ...
0
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0answers
56 views

How to Show Grand Total in proper format with currency symbol in order_new email template in Magento-2.2.7?

I want to show Grand-total Price in proper format with currency symbol in order_new email template. I will used {{var order.getGrandTotal()}} for show grand-total in email template. How to achieve ...
0
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2answers
196 views

New Order Emails Sendig Two Times

I am facing issue with new order emails. Magento send new order emails two times for every order. I am not getting what is issue there.
0
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0answers
14 views

Supplier/Agent order pick up

We have a magento store with the following setup: All products on the store are added by the a single admin We have several agents/suppliers When the customer places an order an email is sent to all ...
0
votes
2answers
91 views

How to customize checkout page in magento 2?

Is it possible to sort the order of email field at the top of the page after lastname field in shipping form? Is there any way to bring remove login part in checkout page and bring email field after ...
0
votes
1answer
166 views

Magento2.2 Emails not sending with guest orders

So I've been searching the internet for a couple of days now, and I can't seem to find something that is relevant for me. When a customer places an order with an account everything is fine. But when ...
0
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0answers
80 views

Magento 2 How to send HTML in Order Comment Section of Transactional E-Mails

I am trying to send HTML structure in order comment section, but in email it convert in simple plain text. Comment: Hello, <a href="example.com">Click Here</a> Current Output: ...
0
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0answers
19 views

Magento2: How to add custom emaill in addBcc method after order place

public function send() { $this->configureEmailTemplate(); $this->transportBuilder->addTo( $this->identityContainer->getCustomerEmail(), $...
0
votes
1answer
275 views

Magento 2 save product custom attribute in order to retrive them on sales information and otder email

I have created a custom attribute that shows in product detail page like colour and size attribute, I want them to be saved on order placement so that i can retrieve them in order information, order ...
0
votes
1answer
115 views

Magento 2.2.5 Not Sending New Order Email To Guest

I've got a live 2.2.5 single store site and whenever a Guest customer places an order, the New Order Email fails to send. It works for registered users perfectly. Instead of sending the New Order ...
0
votes
1answer
532 views

Magento 2 - How to add product image in order confirmation email ( without object manager )?

Below code is working fine for me... Step 1 : Before override Order confirmation email templates are genereted in below path root_folder/vendor/magento/module-sales/view/frontend/templates/email/...
1
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0answers
115 views

How to override order.php vendor/magento/module-sales/Model/Order.php in custom module magento 2?

In Order.php i am trying to override getShippingMethod and getShippingDescription method but it is not loading the page and in logs Order.php <?php /** * Copyright © Magento, Inc. All rights ...
0
votes
3answers
405 views

How to get the product image in invoice email template?

I have succeeded in getting the product image in the new order email template (<Vendor>/<Theme>/Magento_Sales/templates/email/items/order/default.phtml) using the following: <img src="&...
0
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0answers
45 views

Is it possible to add custom shipping address in order email templates in custom module OrderSender.php

Here i want to add custom shipping address in order Email templates programmatically using magento/module-sales/Model/Order/Email/Sender/OrderSender.php i.e. overriding this file in custom ...
0
votes
1answer
47 views

Sales rep don't receive order copy email

So after migrating to a new server, I stopped receiving the Order copy emails to the sales representative or any other specified. Default is info@shopdomain.co.uk, I also tried @gmail.com, none of ...
0
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0answers
111 views

How to show Currency symbol as a prefix on Amount in order email template in Magento-2.1?

In Order Email Template we used var order.getTotal,var order.getSubTotal,When we used this variable currency symbol is not showing.How to show it Plz guide me. This is screenshot where i want ...
2
votes
2answers
629 views

Duplicate order confirmation emails when checking out with PayPal Express

We are having an issue with duplicate order confirmation emails being sent when customer's checkout with PayPal Express. We are using Magento 2.2.5 Here's what I've found so far, bare with me as I ...
0
votes
1answer
92 views

order email send to multiple customer(random customer)

My problem is ordered email send to random multiple customers, i have installed Magento(Magento ver. 1.9.3.8). when customer place order, it will send an order email to random multiple customers. it ...
1
vote
1answer
88 views

Making Payment via Paypal sends two confimation emails

When I do payment using other payment methods its sending only one confirmation email one to user and one to admin , but when I use paypal as payment method it send two confirmation emails to admin ...
2
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0answers
42 views

Fooman EmailAttachment = 'Payment Methods' is blank on the emailed PDF but not on the manually created PDF for Magento 1

I have recently installed Fooman EmailAttachment module and my order email PDF doesn't display Payment Method information. Only payment method information is missing from Order PDF. Can anyone help ...
1
vote
1answer
38 views

Problem with smtp configure

I have magento 2.2.4 with a smtp server configured. I can send email test from the tool and i receive it correctly. But when i buy a product I do not receive any email. What can be the error? I have ...