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Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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10 views

How to add structured data snippet to email templates in magento 2?

How to add structured data snippet within the tag to order confirmation email template in magento 2?
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1answer
25 views

Magento 2.3 Magento 2 Testing Email Sending But Order Confirmation Email Is Not Sending

I am using magaplaza SMTP extension and i configured it correctly, Test Email Working Fine But When I place an order the order confirmation email not sending. And the Email Logs Telling me that email ...
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25 views

How to send an order email to an custom Email in Magento 2.2.x

I want to send order email to an custom email Every product have an attribute "Product manager Email" I want to send email to Product manager when his/her product is ordered. Please can anyone tell ...
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0answers
12 views

Send order confirmation after payment success

I need a reliable way to send order confirmation after payment has been successfully processed in Magento 2.3.3. I did follow this: https://meetanshi.com/blog/send-magento-2-order-confirmation-email-...
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4 views

Add some product attributes under order transnational email sending to admin

In my store we are sending an email copy to admin along with customer. While customer placing an order. We are using separate email template for admin. In that we need to add one custom attribute in ...
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3answers
39 views

How to getproduct url for sales email order template in multi website

I want to get producturl in sales order email template in multi website. I have used $_item = $block->getItem(); $_objectManager = \Magento\Framework\App\ObjectManager::getInstance(); $product =...
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1answer
34 views

Magento 2 :Custom payment - Stop sending order mail

I have a custom payment module. I want to stop sending the default Magento order confirmation email for this payment method only. Please give some solutions... What I have done so far: I have ...
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0answers
23 views

Order “Send Mail” Button not working properly Magento 2

When I press the Send Email Button from order, it sometimes does not give any response, but by clicking multiple times it works. Any suggestions what might be the cause of this? Or which files to ...
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2answers
107 views

Magento 2 Add attachment in email not working for multiple store

I am trying to send an attachment with Order success email. I have 2 store default and custom. In default store attachment is working perfectly but in custom store. Email not sent. After debugging I ...
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1answer
24 views

How to change Shipping & Handling charges to custom text on order email magento 2

We need to display the shipping amount to static text "TBD" To be decided. I have narrow down to this file vendor/magento/module-sales/Block/Order/Totals.php Line no:124 if (!$source->...
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1answer
34 views

Order success mail is not coming with dynamic value in magento 2.3.2

I've override the default.phtml file in for order success mail for dynamic value of storename. The below code will work when we send the order from admin panel but same code is not working when we ...
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0answers
9 views

How to pull shipping Method title column in transnational emails

I need to Isolate the Method Title column from the shipping selector and display it in transnational emails. the Carrier title has been removed from the site but I am still having problems with the ...
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1answer
16 views

Magento 2 is sending order confirmation email when order is voided in Braintree and not created in Magento backend

I'm at a lost - orders are reporting that they received an order confirmation email (which I can see in our logs are being sent) but the orders are not actually created in our system. When I search ...
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0answers
29 views

Magento 2.3 Message only has text/html MIME parts

In mail-tester there is a suggestion to ad text/plain to my new order email. How to do that? Is there a way to combine html format with text/plain?
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1answer
28 views

Old order email send to admin user Magento 1.9?

If it is possible to send the old order mail again send to the admin user. order mail functionality is now working correctly but I have sent old order mail again. So please anyone tell how to do it ...
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1answer
21 views

Magento 2 - Custom Payment Module Order Email

I have a custom payment module and I can see the method in the frontend and in the order form in the admin. Where I don't see it is in the order email. What do I need to do to get it there?
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0answers
18 views

Order Email sent twice

I am using Magento 1.9.3.10 and when I create a new order from the Admin Panel, the system (admin side) is sending the same email twice, both of them exactly the same. According to the solution from ...
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1answer
11 views

Sales orders being sent from sever host

Running 2.2.7 Community Edition all my emails, besides new account, are being sent by my sever user user@server.domain.com instead of what I have set in email address configuration. This issue ...
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0answers
61 views

Magento 2 : The input is not a valid email address. Use the basic format local-part@hostname

The input is not a valid email address. Use the basic format local-part@hostname {"exception":"[object] (Zend\Mail\Exception\InvalidArgumentException(code: 0): The input is not a valid email ...
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1answer
107 views

Magento 2 Invalid email format

How to solve this ? 03 17:24:57] main.CRITICAL: Invalid email format {"exception":"[object] (Magento\Framework\Validator\Exception(code: 0): Invalid email format at /home/xyz/public_html/...
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1answer
27 views

Magento Send Attachment With Order Email

We need to attach a custom pdf file with an order email.
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2answers
107 views

Magento 2 : Fatal error, all to a member function getParentItem() on null

It's a really strange issue I am facing it in Magento 2. I have created a bulk import functionality of shipping information update by CSV Import. Example: I have created grn_number field of shipping ...
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0answers
33 views

Magento 2: Need to send email to cc emails

I want to send an order confirmation email to the cc emails which are mentioned by the customer on the accounts page. I am able to store the cc emails comma(,) separated. But don't know how to send ...
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2answers
15 views

Magento order mail copy configuration

I try to change on the admin the mail address on where a copy of the mail order confirmation is send, but I can't find where and I can't update it.. Someone can help me ?
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0answers
14 views

Sales email order copy doesn't work

I have a problem with Magento 2, I tried to send a copy of the mail of an order to a mail address, but nobody has received the mail. Furthermore, if I set the address, I can't modify it, which file ...
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1answer
53 views

Magento 2 - Error when I try to override OrderSender class

I have a problem when I want to override the class OrderSender of the transactional mail. I want to know if the order was paid by a custom payment method 'quotation', so I modify the class, it works ...
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1answer
37 views

order_new.html email template by payment method

I try to modify some text in the order_new.html if the customer pay by a custom payment method. For example, if he pay with 'tati' payment method, I want to remove a sentence of the mail template. ...
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0answers
20 views

Send different new orders emails to each supplier hiding the items of other suppliers

Magento 1.9.4 I have more suppliers so I need to send them the email of new orders but only with their products and hide the others. For instance: New order with 4 different item 2 items of ...
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2answers
58 views

Magento2: How to add custom attribute value in Email template?

I want add custom attribute value in new order email template. Please help me in this.
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2answers
72 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
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1answer
50 views

Order # 000000012 (The order confirmation email was sent) in localhost

In Magento 2 email is not received after order is placed. How to fix that issue? am using in localhost and also i configure with SMTP still email will not received
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1answer
23 views

Magento 1.9 customers receiving old confirmation emails

We are having a strange issue in magento 1.9. Our customers are receiving order confirmation emails of the orders which are already completed. What could be the cause of this issue?
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2answers
45 views

In Magento2.3.2 :Mail send settings :- Is it work through localhost or Not?

In Magento2.3.2 :Mail send settings :-what are the possible ways for mail-send(like need for order,shipping,delivery). I check store->configuration->Advance->system->mail sending settings... I need ...
2
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1answer
41 views

Display Product image issue in order email magento2

I am trying to show product image in order emails. for that i overrided below file to my custom theme to implement it. Magento_Sales/templates/email/items/order/default.phtml $_order = $_item->...
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1answer
18 views

Email Sender of default Magento 2 order confirmation is not correct 2.2.7

After I upgrade from 2.2.6 to 2.2.7. The sender of the order confirmation is changed from sales@mydomain.com to myusername@@c59619.sgvps.net I checked the config->sales email and general->store ...
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2answers
46 views

Send Order Email Programmatically Magento 2

How To send Order Email Programmatically In Magento 2.2.8
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2answers
87 views

How to call .phtml file for email template?

I'm designing template from "Magento_Sales/templates/email/order_update/statusinfo_guest.phtml" {{template config_path="design/email/header_template"}} {{trans "%order_status" order_status=$order....
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1answer
23 views

Email styles not works

My email template: {{template config_path="design/email/header_template"}} <table> <tr class="email-intro"> <td> <p class="greeting">{{trans "%name,...
2
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2answers
158 views

Magento2 - New order e-mail for us

we have an extension that sends out a new order e-mail to our own private mailbox. Which is different from the ones that customers get. We print these mails automatically on a receipt printer. We use ...
0
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1answer
27 views

Magento 2 Dynamic text in order email based on products bought

I would like to display different text in the order confirmation emails depending on the items customer purchased . For example, when customer bought Gift Cards, when I'd like to show some extra text ...
4
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0answers
142 views

How to send magento 2 Order emails through mailchimp?

I have mail-chimp account and successfully integrated with my Magento2 website. I Want to send the order emails via mail-chimp. Newsletter subscription is working fine and syncing. Order is not ...
4
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0answers
36 views

Magento 2 Send Order Emails Without Cron

Due to some issue order emails are not sending with cron and always remain with pending status. So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
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0answers
146 views

Magento 2: New order email totals/subtotal decimal places

we have changed our site to display prices in 4 decimal places using this extension However on the new order email we would like to trim off the extra zeros. This is how it is displaying... Subtotal ...
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0answers
11 views

Magento 2.3 Order / Shipment Emails From Address Apache <apache@localhost.localdomain

I have recently installed into 2.3 and made a few minor changes however have just noticed that order emails are now sending with the wrong from address and is not set as per settings in Store -> ...
2
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1answer
48 views

Magento 2 order confirmation email not sent

I'm working on a clients' store, and face a problem with no order confirmations being sent. The following error is logged in system.log: [2019-06-11 11:53:04] main.ERROR: Invalid address format [] []...
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5answers
144 views

New order email template - price decimal place

we have amended our Magento 2.1 to use and store prices with 4 decimal places. But then used some JS to trim/round-up on the frontend to 2 decimal places. However, on the email templates, the price ...
2
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1answer
51 views

In magento 2 how to add custom data in sales order confirmation mail template

In magento 2 how to add custom in data sales order confirmation mail template
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1answer
28 views

Update sales order immediately after inserted

I want to update the sales order right after it is inserted. I want to reflect the change on the sales order conformation email also which is going to the customer. So i have prepared the below code ...
1
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1answer
38 views

Magento 1.9.4.1 Invoice emails are sent before the order confirmation emails are sent

After placing an order in Magento 1.9.4.1, an order receives the status of 'Processing'. The funny thing is that Invoice emails are sent immediately, and a couple fo minutes later, the order ...
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1answer
32 views

Order Emails are not generated :: SMTP configurations required :: Magento community open source

Magento 2.3.1 PaymentGateway: Fatzebra OS: Ubuntu 18.04 Environment: Dev I have used following code from here: https://magecomp.com/blog/send-order-confirmation-email-after-successful-payment-...