Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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4
votes
1answer
8k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override new order email template and add custom details in order email. Please help. Steps I have done 1.I have create new email template and assign to new order in ...
8
votes
3answers
5k views

Magento order confirmation is sent to all customers

I see a strange behaviour in one of our shops: when an order is placed, the confirmation email is sent in CC to all registered customers that have an order in state "processing". It happens ...
11
votes
4answers
4k views

Order mail confirmation generates DOMXPath::query() error

on order place the email contains the following error and does not display properly CSS Inline Error: Warning: DOMXPath::query(): Invalid expression in .../vendor/pelago/emogrifier/Classes/Emogrifier....
0
votes
2answers
347 views

Magento order confirmation emails are not working

The order confirmation email doesn't work. All other e-mails are sent. The cronjob is working properly, I checked in my database. Screenshot: Magento version 1.9.2.0
11
votes
2answers
3k views

Magento2 - Command-Line - Sending Email Using Block Templates - Error: Missing required argument $debugHintsPath

When attempting to send emails in Magento 2 from command-line, I encountered the exception below. While using the very same class to send emails from an frontend or backend controller was working ...
2
votes
3answers
3k views

Customer Order mail not sending

Customer not get any mail for Order success . But get new user registration mail on Magento-1.9.1.1 I already set Store email as 01. System ==> configuration ==> Store Email Addresses All as: ...
2
votes
2answers
10k views

Get my custom variable into an email template

We currently use a plugin for gaining points when ordering items. I want to display the users points balance inside various emails, now the plugin company gave me the code to echo out the current ...
2
votes
1answer
2k views

How to add new column and custom attribute in order email template in Magento 1.9.3?

In this new order email. I want to add a column in this table where i want to show a custom product attribute.. Please tell me how can i add column inside the new Order confirmation email template ...
1
vote
2answers
12k views

Change 1.9 rwd new order e-mail template item tabel

How or where can i change the rwd item tabel, from the order e-mail template? At the bottom of the e-mail. It don't look good at the moment. It looks like there are missing some styles? See attachment....
3
votes
1answer
2k views

Which file hold this layout {{layout handle=“sales_email_order_items” order=$order area=“frontend”}}

Is there anyone knows how or where to update the file for the email order notification template. {{layout handle="sales_email_order_items" order=$order area="frontend"}} Thank you, JM
1
vote
1answer
902 views

Sales Emails going via wrong email address magento 2.2.x

I have setup email address in sales representative but getting sales email from apache@domainname So where I need to fix this issue? Can anyone let me know? Other emails except sales are working ...
4
votes
4answers
11k views

Add product image in new order email

I want to add a product image in the new order email template. How can I do this? I am using my custom template and I want product image also. so how can I take an image on my custom template The ...
4
votes
1answer
4k views

Magento 2 Order Confirmation Email Send Programatically from Success.php

I have disabled Order Confirmation Email from backend because I want to send Order Email when User redirect to Success.phtml after order successfully placed. I have created Plugins for it di.xml <...
4
votes
3answers
5k views

Magento 2 : How to call block file in order email with order variable?

Want to add some text/content in order email which is dependent on order data. For this I want to call a template file, where I can get the order data and based on that I want to perform my ...
2
votes
2answers
612 views

I want to add delivery date in order email template in Magento-2.1?

I want to show delivery date in order-email template.I want to show in delivery date (today date + 10 day). How can I achieve that?
11
votes
1answer
1k views

How safe it is to run the magento cron.php cron job every minute?

About Magento 1.9 I want to run Magento's cron.php every minute because, I want sales email to be sent the soonest possible on client order. So besides the email function can someone let me know what ...
7
votes
5answers
6k views

sales emails copy are sent multiple times

I am using Magento 1.9.1.0 . In the backend I set up four different recipients to receive sales copy email every time a customer makes an order. The problem is that every recipient I inserted in the ...
6
votes
2answers
7k views

magento 2 order confirmation email sending before payment gatway redirection

I am new to magento2 and developing a custom payment module for ccavenue.I am facing a problem regarding order confirmation email. The order confirmation email is sending once the customer ...
5
votes
2answers
4k views

Remove Subtotal, Shipping & Handling and Grand Total on order email?

I don't want to display Subtotal, Shipping & Handling and Grand Total on order email. How can I remove it? Thank you!
3
votes
1answer
2k views

Magento load layout handle directive programmatically

In an e-mail template I found this layout handle which is displaying an overview of purchased products: {{layout handle="sales_email_order_items" order=$order}} I'm trying to load this layout handle ...
1
vote
2answers
2k views

Magento2 - Stop standard order email

I am developing a solution with an external payment gateway. I create the order and then send the user to the gateway. When coming back from the gateway with a success i resend the order confirmation ...
3
votes
3answers
178 views

Thumbnail in the new order e-mails

I'd like to show the product thumbnail in the new orders emails. I tried this code: <img src="<?php echo Mage:: getThumbnail('catalog/product_media_config') ->getMediaUrl($...
2
votes
2answers
299 views

Magento2 : Order Items Email Template Adjustment

I need to add align="right" in th(i.e Subtotal, Shipping & Handling, Grand Total) to align right on tfoot. I have found that its rendering from the below code under Magento_Sales/templates/email/...
2
votes
2answers
631 views

Duplicate order confirmation emails when checking out with PayPal Express

We are having an issue with duplicate order confirmation emails being sent when customer's checkout with PayPal Express. We are using Magento 2.2.5 Here's what I've found so far, bare with me as I ...
2
votes
2answers
3k views

Order emails only sent to customer not to admin

There should be default feature in magento that would send email to admin as well about the order placement. I have cron setup and working, customer receiving email about order placement, but the ...
2
votes
1answer
728 views

Magento email cron not working in Godaddy Hosted site

I have my client's site hosted at Godaddy Server. Magento version: CE-1.9.2.4. Now I have setup cron to autorun every 1 minute like below: /web/cgi-bin/php5 /home/acmeimpex/public_html/rootfolder....
2
votes
1answer
3k views

how to stop order confirmation email in magento 2.0

I want email will be sent only one time when payment will be successful, don't want to stop the sending process of order confirmation email
1
vote
2answers
1k views

How can I make the customer's email to show up on Invoice?

I was wondering how I could get a customer's email address to appear right underneath their Telephone number on an invoice in the "Sold to:" section. The following is how the "Sold to:" section ...
1
vote
1answer
480 views

Order Emails Marked as sent but not received

Copied the below question from another forum. Has anybody been able to solve this? My cron is set up and is working. Emails marked as sent in back end but is being queued in core_email_queue. Spent 7 ...
1
vote
1answer
534 views

Order Confirmation email: How to get order date with correct store timezone?

If I include the order date in my order confirmation email template via ... Order Date: {{var order.created_at}} ..., the resulting order confirmation emails contain the order date in UTC/GMT time. ...
0
votes
0answers
78 views

Magento 2 : The input is not a valid email address. Use the basic format local-part@hostname

The input is not a valid email address. Use the basic format local-part@hostname {"exception":"[object] (Zend\Mail\Exception\InvalidArgumentException(code: 0): The input is not a valid email ...
0
votes
2answers
4k views

Add a custom fee to totals block of invoice/order email

So far I could add a custom fee to an order. It shows on checkout page, admin order view, admin invoice view, invoice pdf. But I don't know how I should do to display it in order/invoice email. I see ...
0
votes
1answer
66 views

I do not want to send auto order email in magento 1.9.1.1

Is there any way to stop magento order email. I do not want to send email automatically I'll send order email manually by admin Sales -> Orders -> Send email.
0
votes
2answers
86 views

Order status changes to Processing after completed PayPal payment - but doesn't send New Order email

I was having an issue with capturing PayPal IPN messages, but I have fixed that and the Complete message is getting picked up by my store and changes the status of the order to Processing. At this ...
0
votes
1answer
92 views

order email send to multiple customer(random customer)

My problem is ordered email send to random multiple customers, i have installed Magento(Magento ver. 1.9.3.8). when customer place order, it will send an order email to random multiple customers. it ...