Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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3answers
5k views

How to Customized the new order template: Magento

I want to make some text changes in new order template of my Magento so where i can locate the Template file or where i can do this in the admin panel. Also the store logo is not showing in the email ...
0
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0answers
13 views

How to update email recipient for specific category in Magento 1.9?

I am using Magento 1.9 I have an observer set up and I want to update the new order email recipient if the product being purchased belongs to a specific category. The Observer is working and ...
2
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2answers
119 views

Add product thumbnail in order email template

I want to add product thumbnail and custom attribute in the order email template. Help !!!
0
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1answer
3k views

Change order confirmation email text

On the generic order confirmation emails that are sent out after a customer places and order, how do I go in and changed the email address for customers with questions to contact us? Right now it's ...
1
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0answers
35 views

Send custom pdf in attachment in email in magento2.2.6

How to add PDF as attachment in magento 2.2.6 ? I have created code using an event "checkout_onepage_controller_success_action" to sends an email after place an order button click. 1) When ...
2
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1answer
33 views

order confirm dont send any email Magento2

I am using magento 2.3 When I try placeorder. It doesn't have any mail. I use mail server. My mail sender: name@myserver.com If I use SMPT module and change sender email to gmail then it works. So, ...
4
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3answers
340 views

Magento2 : Order Items Email Template Adjustment

I need to add align="right" in th(i.e Subtotal, Shipping & Handling, Grand Total) to align right on tfoot. I have found that its rendering from the below code under Magento_Sales/templates/email/...
1
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2answers
300 views

Sending order confirmation email in magento 2 programmatically

Normally I would do something like <?php use \Magento\Sales\Model\Order\Email\Sender\OrderSender; use \Magento\Sales\Model\Order; class MyClass { private $orderSender; private $order; ...
5
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2answers
9k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override new order email template and add custom details in order email. Please help. Steps I have done 1.I have create new email template and assign to new order in ...
0
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3answers
323 views

Magento 2.2 Override Sales Invoice attachment files

We need to override following files in custom module. /data/magento2/vendor/magento/module-sales/Model/Order/Pdf/AbstractPdf.php /data/magento2/vendor/magento/module-sales/Model/Order/Pdf/Invoice.php ...
1
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2answers
117 views

magento2 how to order email template in order id pass in anchor tag

I want to dynamic order id pass in anchor tag <table> <tr> <td> {{trans 'To make changes to your order, you can <a href="https://api.whatsapp.com/send?phone=...
0
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1answer
2k views

Extending Order Email template in Magento 2

I am trying to extend the Order Confirmation Email Template to add the custom attribute. When I am trying to add code to core class it's printing the value in the email template. When enabling to my ...
4
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1answer
94 views

Magento 2 Order Email With This Content =0D=0A=0D=0A=0D=0A =0D=0A

When order confirmation send all content contain this =0D=0A=0D=0A=0D=0A =0D=0A Here is email screenshot: app\Vendor\Extension\etc\di.xml <preference for="\Magento\Sales\Model\Order\Email\...
4
votes
2answers
818 views

Disable Order Confirmation Email for particular customer group

Is there a way to disable a Magento Order Confirmation Email for a particular customer group ? I won't mind someone giving me a guide on how to create a custom module for this function. Thanks
0
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0answers
21 views

Cannot receive emails on the same domain Magento 2.3.2

I am not able to configure the delivery of the emails on the same domain. To summarize: when a customer orders a product he/she receives an email confirmation with the order details, I've added my ...
1
vote
1answer
22 views

Display Customer Email, Customer Phone, Product Name, Product SKU in email template in magento 1.9

I need to display Customer Email, Customer Phone, Product Name, Product SKU in order email. {{template config_path="design/email/header"}} {{inlinecss file="email-inline.css"}} <p><...
1
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0answers
14 views

Link to Order Detail from Order Confirmation Email

I'd like the customer to be able to click a link from their order confirmation email that leads them to the order detail page on the website. Is this possible out-of-the-box? If not, how would you ...
0
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0answers
17 views

How to add structured data snippet to email templates in magento 2?

How to add structured data snippet within the tag to order confirmation email template in magento 2?
4
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4answers
11k views

Add product image in new order email

I want to add a product image in the new order email template. How can I do this? I am using my custom template and I want product image also. so how can I take an image on my custom template The ...
4
votes
4answers
2k views

Magento 2 - Place an order without sending email

I'm using the following code to place an order programmatically in Magento 2: // Configure the quote $quote = $this->cart->getQuote(); $quote->setInventoryProcessed(false); $...
0
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0answers
15 views

Send order confirmation after payment success

I need a reliable way to send order confirmation after payment has been successfully processed in Magento 2.3.3. I did follow this: https://meetanshi.com/blog/send-magento-2-order-confirmation-email-...
0
votes
1answer
87 views

Magento 2.3 Magento 2 Testing Email Sending But Order Confirmation Email Is Not Sending

I am using magaplaza SMTP extension and i configured it correctly, Test Email Working Fine But When I place an order the order confirmation email not sending. And the Email Logs Telling me that email ...
0
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0answers
27 views

How to send an order email to an custom Email in Magento 2.2.x

I want to send order email to an custom email Every product have an attribute "Product manager Email" I want to send email to Product manager when his/her product is ordered. Please can anyone tell ...
1
vote
3answers
3k views

Where is .cvs file for the email translation in Magento2

I want to change some styles and translation in: the body, the name that appear in "name from" of the inbox and subject of the mails of Magento is sending. Where are need to make the changes? I'm ...
1
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2answers
122 views

Magento 2 Add attachment in email not working for multiple store

I am trying to send an attachment with Order success email. I have 2 store default and custom. In default store attachment is working perfectly but in custom store. Email not sent. After debugging I ...
0
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0answers
5 views

Add some product attributes under order transnational email sending to admin

In my store we are sending an email copy to admin along with customer. While customer placing an order. We are using separate email template for admin. In that we need to add one custom attribute in ...
0
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3answers
42 views

How to getproduct url for sales email order template in multi website

I want to get producturl in sales order email template in multi website. I have used $_item = $block->getItem(); $_objectManager = \Magento\Framework\App\ObjectManager::getInstance(); $product =...
0
votes
1answer
38 views

Magento 2 :Custom payment - Stop sending order mail

I have a custom payment module. I want to stop sending the default Magento order confirmation email for this payment method only. Please give some solutions... What I have done so far: I have ...
1
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0answers
24 views

Order “Send Mail” Button not working properly Magento 2

When I press the Send Email Button from order, it sometimes does not give any response, but by clicking multiple times it works. Any suggestions what might be the cause of this? Or which files to ...
7
votes
5answers
6k views

sales emails copy are sent multiple times

I am using Magento 1.9.1.0 . In the backend I set up four different recipients to receive sales copy email every time a customer makes an order. The problem is that every recipient I inserted in the ...
11
votes
4answers
4k views

Order mail confirmation generates DOMXPath::query() error

on order place the email contains the following error and does not display properly CSS Inline Error: Warning: DOMXPath::query(): Invalid expression in .../vendor/pelago/emogrifier/Classes/Emogrifier....
0
votes
1answer
729 views

system.log: Warning: DOMXPath: :query() Invalid expression in /html/lib/Pelago/Emogriphier.php

I keep seeing the following lines in var/log/system.log after each transaction email is sent: 2015-10-12T00:11:12+00:00 ERR (3): Warning: DOMXPath::query(): Invalid expression in /html/lib/...
0
votes
1answer
25 views

How to change Shipping & Handling charges to custom text on order email magento 2

We need to display the shipping amount to static text "TBD" To be decided. I have narrow down to this file vendor/magento/module-sales/Block/Order/Totals.php Line no:124 if (!$source->...
1
vote
3answers
717 views

Magento 2 - How to stop order success email programatically

I am creating a order programatically in magento 2. What property I need to set on $order object so order success email will not trigger. I have tried below methods with (bool) false, parameter but no ...
1
vote
2answers
2k views

Magento2 - Stop standard order email

I am developing a solution with an external payment gateway. I create the order and then send the user to the gateway. When coming back from the gateway with a success i resend the order confirmation ...
0
votes
1answer
35 views

Order success mail is not coming with dynamic value in magento 2.3.2

I've override the default.phtml file in for order success mail for dynamic value of storename. The below code will work when we send the order from admin panel but same code is not working when we ...
0
votes
1answer
796 views

Order confirmation email not sending to admin or customer

After placing an order the order success page shows but Order confirmation email is not sending to admin or customer. When i refresh cron.php on with my site url however, i receive mail.
0
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0answers
10 views

How to pull shipping Method title column in transnational emails

I need to Isolate the Method Title column from the shipping selector and display it in transnational emails. the Carrier title has been removed from the site but I am still having problems with the ...
1
vote
1answer
24 views

Magento 2 is sending order confirmation email when order is voided in Braintree and not created in Magento backend

I'm at a lost - orders are reporting that they received an order confirmation email (which I can see in our logs are being sent) but the orders are not actually created in our system. When I search ...
0
votes
1answer
763 views

Magento mail sending error

When i have sending magento order mail, following exception generated at every time. how to fix it ? 2016-06-23T03:58:08+00:00 ERR (3): exception 'Zend_Mail_Transport_Exception' with message '...
0
votes
1answer
933 views

which phtml file is use for New Order Confirmation Template for Guest/Seller?

i have created and implemented the code to call product thumbnail and product url for "New Order Confirmation Template" thats is use for customers.my code is below $objectManager = \Magento\Framework\...
5
votes
0answers
276 views

Magento 2.2 Sending multiple order confirmation emails

Over the last couple of days our Magento 2.2 instance has been sending multiple copies of order confirmation emails to the customer. Sometimes as many as 10 identical emails received. Has anyone else ...
0
votes
0answers
43 views

Magento 2.3 Message only has text/html MIME parts

In mail-tester there is a suggestion to ad text/plain to my new order email. How to do that? Is there a way to combine html format with text/plain?
0
votes
1answer
29 views

Old order email send to admin user Magento 1.9?

If it is possible to send the old order mail again send to the admin user. order mail functionality is now working correctly but I have sent old order mail again. So please anyone tell how to do it ...
0
votes
1answer
21 views

Magento 2 - Custom Payment Module Order Email

I have a custom payment module and I can see the method in the frontend and in the order form in the admin. Where I don't see it is in the order email. What do I need to do to get it there?
0
votes
1answer
738 views

New order email custom

I have designed my email and have added the following code to get the order information but two problems It doesn't show product image? How do I edit the style? It doesn't appear right {{if order....
2
votes
1answer
1k views

M2 | sales email > customize price display > how to show only grand totals?

I'm trying to style Magento's transactional emails. I already managed it to edit and style the item display and included the item picture, but i haven't found a solution to only display the grandTotal ...
0
votes
2answers
161 views

Magento 2 : Fatal error, all to a member function getParentItem() on null

It's a really strange issue I am facing it in Magento 2. I have created a bulk import functionality of shipping information update by CSV Import. Example: I have created grn_number field of shipping ...
0
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0answers
43 views

Magento 2: Need to send email to cc emails

I want to send an order confirmation email to the cc emails which are mentioned by the customer on the accounts page. I am able to store the cc emails comma(,) separated. But don't know how to send ...
0
votes
0answers
18 views

Order Email sent twice

I am using Magento 1.9.3.10 and when I create a new order from the Admin Panel, the system (admin side) is sending the same email twice, both of them exactly the same. According to the solution from ...