Questions tagged [order-email]

Denotes questions related to order related emails (order, invoice, shipping). For general questions to email sending use "email" tag.

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12
votes
4answers
4k views

Order mail confirmation generates DOMXPath::query() error

on order place the email contains the following error and does not display properly CSS Inline Error: Warning: DOMXPath::query(): Invalid expression in .../vendor/pelago/emogrifier/Classes/Emogrifier....
11
votes
2answers
3k views

Magento2 - Command-Line - Sending Email Using Block Templates - Error: Missing required argument $debugHintsPath

When attempting to send emails in Magento 2 from command-line, I encountered the exception below. While using the very same class to send emails from an frontend or backend controller was working ...
11
votes
1answer
2k views

How safe it is to run the magento cron.php cron job every minute?

About Magento 1.9 I want to run Magento's cron.php every minute because, I want sales email to be sent the soonest possible on client order. So besides the email function can someone let me know what ...
8
votes
1answer
3k views

In Magento 1.9, why are order emails send through the queue, while Invoice emails are sent directly?

In Magento 1.9, why are order emails send through the queue, while Invoice emails are sent directly? I checked the code for Order and Invoice, and the order-sendNewOrderEmail uses the queue, while ...
8
votes
3answers
5k views

Magento order confirmation is sent to all customers

I see a strange behaviour in one of our shops: when an order is placed, the confirmation email is sent in CC to all registered customers that have an order in state "processing". It happens ...
8
votes
2answers
16k views

Does Magento 1 log transactional mails that were sent? [closed]

Can you view the automated transactional emails that have been sent by the system like order confirmations, password forgotten-mails and more? Is there some kind of a mail log which you can view ...
7
votes
5answers
6k views

sales emails copy are sent multiple times

I am using Magento 1.9.1.0 . In the backend I set up four different recipients to receive sales copy email every time a customer makes an order. The problem is that every recipient I inserted in the ...
7
votes
4answers
2k views

Magento 2 : Dynamic PDF and image attachement with order email

I need to attach PDF and images with order email. I have dynamic PDF and image path which is stored in quote_item table. I have debugged code to attach image/PDF to order email. <preference for="...
6
votes
2answers
8k views

magento 2 order confirmation email sending before payment gatway redirection

I am new to magento2 and developing a custom payment module for ccavenue.I am facing a problem regarding order confirmation email. The order confirmation email is sending once the customer ...
6
votes
1answer
2k views

Magento 2 : Add Custom Field To Order, Invoice, Shipment, Credit Memo

I created one custom field in sales_order table, field name is mycstfield. I save my value in that field sucessfully when order is placed. Now, I want to send that field value in following places. ...
6
votes
1answer
2k views

Magento 1.9.1 Email Queue - Order Email Being Sent to Numerous Customers

I am having issues with the order emails. This is not the typical issue with emails not sending. I have a cron job set up properly and all order emails are properly being sent to customers. BUT......
5
votes
4answers
11k views

Add product image in new order email

I want to add a product image in the new order email template. How can I do this? I am using my custom template and I want product image also. so how can I take an image on my custom template The ...
5
votes
2answers
10k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override new order email template and add custom details in order email. Please help. Steps I have done 1.I have create new email template and assign to new order in ...
5
votes
2answers
4k views

Remove Subtotal, Shipping & Handling and Grand Total on order email?

I don't want to display Subtotal, Shipping & Handling and Grand Total on order email. How can I remove it? Thank you!
5
votes
2answers
2k views

Magento customer email missing in guest checkout, when using soap api

I am using magento version 1.9 and its soap api to create order. In case of guest checkout(customer mode is guest), the email address is not getting saved or shown in admin sales orders. This is ...
5
votes
2answers
18k views

Magento 2 Get shipping and billing address of customer after order placed?

I am working on custom email template. So I needed customer Billing and Shipping address in below file. /vendor/magento/module-sales/view/frontend/templates/email/items.phtml Can any 1 help me to ...
5
votes
3answers
2k views

Duplicate Order Confirmation eMails

I have the problem that I receive order confirmation eMail twice. One is to the copy email I have in noted in the magento backend and one is also to that email and to the customer. So I keep receiving ...
5
votes
2answers
795 views

Magento2.3.1: Transactional emails are not going to the customer

The transactional emails are not coming to the customer when the user placed an order from my website. Website is : https://www.depoto.com/. I have checked the SMTP configuration and it's fine. I ...
5
votes
0answers
294 views

Magento 2.2 Sending multiple order confirmation emails

Over the last couple of days our Magento 2.2 instance has been sending multiple copies of order confirmation emails to the customer. Sometimes as many as 10 identical emails received. Has anyone else ...
5
votes
0answers
390 views

Magento send orders email to random [closed]

At random times, magento sends order emails to random customers who had nothing to do with that order. The order placed by the customer id 1 for example can get also sent to the customer with id 20 ...
4
votes
2answers
5k views

Magento order email sending to wrong customer..?

I am working on one of E commerce magento site. Where I occur one error. When customer place order they have not receive the order mail. Instead of that order mail goes to previous customer Ex. If ...
4
votes
1answer
5k views

Magento 2: How to change the content of print order

I need to change the content of printed form of the order. (My Account-> My Orders -> View Order ->Print Order). Which file is to be edited for the changes?
4
votes
2answers
3k views

Conditional Content for Transactional Email Templates

I want to provide more relevant information to the customer in the "New Order" email template dependent on what method of payment was selected when placing the order. I implemented this method from ...
4
votes
3answers
506 views

Magento2 : Order Items Email Template Adjustment

I need to add align="right" in th(i.e Subtotal, Shipping & Handling, Grand Total) to align right on tfoot. I have found that its rendering from the below code under Magento_Sales/templates/email/...
4
votes
1answer
4k views

Magento 2 Order Confirmation Email Send Programatically from Success.php

I have disabled Order Confirmation Email from backend because I want to send Order Email when User redirect to Success.phtml after order successfully placed. I have created Plugins for it di.xml <...
4
votes
1answer
2k views

Send Copy of Order Confirmation email programmatically in magento 2

I want to send copy of order confirmation mail to another customer so for that i am using btn_sales_order_save_after event and in observer construct i am adding \Magento\Sales\Model\Order\Email\...
4
votes
1answer
3k views

Wrong E-Mail sender on order confirmation - Magento 2.2.5

when I receive order confirmations from my shop theres always the wrong sender e-mail adress. It's sending from the main webspace e-mail I thought I set the settings correctly but it doesn't seem to ...
4
votes
4answers
3k views

Magento 2 - Place an order without sending email

I'm using the following code to place an order programmatically in Magento 2: // Configure the quote $quote = $this->cart->getQuote(); $quote->setInventoryProcessed(false); $...
4
votes
3answers
5k views

Magento 2 : How to call block file in order email with order variable?

Want to add some text/content in order email which is dependent on order data. For this I want to call a template file, where I can get the order data and based on that I want to perform my ...
4
votes
1answer
259 views

Magento 2 Order Email With This Content =0D=0A=0D=0A=0D=0A =0D=0A

When order confirmation send all content contain this =0D=0A=0D=0A=0D=0A =0D=0A Here is email screenshot: app\Vendor\Extension\etc\di.xml <preference for="\Magento\Sales\Model\Order\Email\...
4
votes
0answers
273 views

How to send magento 2 Order emails through mailchimp?

I have mail-chimp account and successfully integrated with my Magento2 website. I Want to send the order emails via mail-chimp. Newsletter subscription is working fine and syncing. Order is not ...
4
votes
0answers
49 views

Magento 2 Send Order Emails Without Cron

Due to some issue order emails are not sending with cron and always remain with pending status. So I have to send it without cron. I have changed it to Send Asynchronously from Admin configuration. ...
4
votes
2answers
882 views

Disable Order Confirmation Email for particular customer group

Is there a way to disable a Magento Order Confirmation Email for a particular customer group ? I won't mind someone giving me a guide on how to create a custom module for this function. Thanks
3
votes
2answers
135 views

Add product thumbnail in order email template

I want to add product thumbnail and custom attribute in the order email template. Help !!!
3
votes
3answers
178 views

Thumbnail in the new order e-mails

I'd like to show the product thumbnail in the new orders emails. I tried this code: <img src="<?php echo Mage:: getThumbnail('catalog/product_media_config') ->getMediaUrl($...
3
votes
2answers
813 views

Email notification for cancelled order

Hi is it also possible to get email notification for cancelled orders? Thanks
3
votes
1answer
2k views

Which file hold this layout {{layout handle=“sales_email_order_items” order=$order area=“frontend”}}

Is there anyone knows how or where to update the file for the email order notification template. {{layout handle="sales_email_order_items" order=$order area="frontend"}} Thank you, JM
3
votes
4answers
2k views

Send email after placing an order in magento2

I want to send an email to customer after placing an order in Magento 2. Please send/tell me how to extend the functionality in Magento 2 Edit: I have created my new module Roshan_Checkout inside ...
3
votes
1answer
512 views

Magento 2 Store email addresses not editable

So, in magento 2 under: Stores > config > General > Store Email addresses I want to edit the Sales Representative email address, however it seems to be disabled - the store is currently set into ...
3
votes
2answers
271 views

The Invoice and order email not received

I tried for an hour, but I can't find the correct solution for my problem. My Magento version is 1.9.2.2 and updated security patch. Now after placing the order the order and invoice mail can't be ...
3
votes
1answer
717 views

Get email and dob for guest checkout in magento2

I'm creating an extension which limits the Paymentmethodes in the checkout. For this I have craeted the PlugIn MethodListPlugIn with the Methode afterGetAvailableMethods. When I try to catch the dob ...
3
votes
1answer
306 views

Magento admin and customer email notification not sending

i am getting this error in cron job. exception 'Mage_Core_Exception' with message 'Too late for the schedule.' in /home/magento FOLDER/public_html/app/Mage.php:595 Stack trace: #0 /home/melmatcb/...
3
votes
1answer
2k views

Get Order datetime including timezone in email template

I try to modify default New Order email template. Currently, I get order datetime by {{var order.getCreatedAtFormated('short')}}. It results 6/18/2015 12:18 PM. I want to include timezone following ...
3
votes
2answers
132 views

Magento 2 - Include Customizable Options in Email Template

I need to include product Customizable Options with price in order email template. For this I have modified the code and added the Customizable Options code. All are showing fine but the Customizable ...
3
votes
1answer
101 views

Magento 1.9.0.1 order email is changing to a previous order email

We have a issue with a Magento 1 store in that order emails are being changed after an order has been placed. This specifically happening after repeat orders. I will try to explain. Admin takes a ...
3
votes
0answers
688 views

Receiving Multiple Order Emails Magento 2

Occasionally multiple order emails are received by our order notification email from a single order. I cannot see any similar issues online currently for Magento 2 just for Magento 1 and was wondering ...
3
votes
0answers
526 views

Can i set reply to to customer email in order copy?

I would like to set the reply to address for order confirmation copy to the customer's email address. I magento backend you can configure to send order confirmation copy as a separate email. Is there ...
3
votes
1answer
2k views

Magento load layout handle directive programmatically

In an e-mail template I found this layout handle which is displaying an overview of purchased products: {{layout handle="sales_email_order_items" order=$order}} I'm trying to load this layout handle ...
2
votes
2answers
3k views

Order emails only sent to customer not to admin

There should be default feature in magento that would send email to admin as well about the order placement. I have cron setup and working, customer receiving email about order placement, but the ...
2
votes
2answers
10k views

Get my custom variable into an email template

We currently use a plugin for gaining points when ordering items. I want to display the users points balance inside various emails, now the plugin company gave me the code to echo out the current ...

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