Questions tagged [order-confirmation-email]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
1 answer
48 views

Magento 2.4 order confirmation email

The order confirmation email was sent as shows in magento admin order page. Reference image. On the same order, it shows 'Customer Not Notified'. Reference image. How to fix this & what's the ...
Hamendra Sunthwal's user avatar
0 votes
1 answer
99 views

Magento 2.4. Hide Shipping & Handling in Order Confirmation E-Mail

I'm having a problem with my order confirmation e-mail. Yesterday it didn't show a position for shipping and handling, but now it does. As a wholesale it's not possible for us to calculate shipping ...
Robin's user avatar
  • 1
0 votes
0 answers
34 views

How to edit the word "Comment" from email confirmation. Magento 2.4.2

All i'm trying to do is change the word "comment" on the email confirmation email. Thought there might have been a comments phtml in vendor/magento_sales but there is not.
totneschap's user avatar
0 votes
2 answers
804 views

Any way to check if Order Confirmation Emails are being created in Magento 2?

Magento 2.4.2-p1 Porto theme Amasty's SMTP Email Settings extension We have the SMTP Email Settings extension from Amasty but it doesn't appear to be working. I had a ticket open with them forever ...
Allysin's user avatar
  • 178
1 vote
1 answer
148 views

It is possible to sort Email order confirmation by sku in both customer email notification and Admin email notification

I am on the m2 site. In order confirmation email I am getting SKU. But I need that SKU sort by ASC. Could someone assist me with this? Thanks in advance. I have overridden the below file in my theme ...
M2 Dev's user avatar
  • 73
2 votes
1 answer
2k views

Magento 2.3.4 How to replace "Main Website Store" with my store name in the order confirmation email

How do I change the text of the order confirmation email to our store name from Main Website Store? The answers that were already posted on SO are for Magento 1.
CodeForGood's user avatar
0 votes
1 answer
290 views

M2.3.3: Sending different order confirmation email if payment method is bank transfer

How to send a different kind of order confirmation email (maybe using different email template or just add some extra text to the one template) if customer has used bank transfer payment method?
Webninja's user avatar
  • 1,581
2 votes
2 answers
2k views

Magento2 : stop order confirmation email for specific payment method

How can we stop new order confirmation email. We have 3 payment methods which are EFT(Cash on Delivery), Paypal express checkout & Credit card payment. So when we place an order we get invoice and ...
Vishal Rathod's user avatar
0 votes
1 answer
754 views

Order email confirmation not send - Magento 2.3.4

I've done an update to Magento and now I have a problem: In the cron logs I have main.ERROR: Cron Job sales_send_order_emails has an error: Return value of Magento\Framework\Filter\...
andy1786's user avatar
  • 105
1 vote
0 answers
101 views

Cron error: sales_send_order_emails has an error: No such entity

I have these errors in cron.log: main.ERROR: Cron Job sales_send_order_emails has an error: No such entity with cartId = 0. We also have a problem with email confirmations and they are not being ...
Webninja's user avatar
  • 1,581
8 votes
1 answer
2k views

Magento 2.3.3 blank email with html attachment

Since upgrade 2.3.2 to 2.3.3 order confirmation emails are showing empty with attachement.html file attached. The attachement.html files shows the order confirmation text which previously appeared in ...
Johan's user avatar
  • 101
1 vote
0 answers
245 views

How Do I Locate the Order Confirmation Email Item Renderer?

I'm having difficulty updating the order confirmation emails that our site is sending. I can find and modify the template in the admin interface and I can find the corresponding items.phtml file in on ...
Thor's user avatar
  • 11
2 votes
1 answer
3k views

Sending order confirmation email in magento 2 programmatically

Normally I would do something like <?php use \Magento\Sales\Model\Order\Email\Sender\OrderSender; use \Magento\Sales\Model\Order; class MyClass { private $orderSender; private $order; ...
Goose84's user avatar
  • 2,559
1 vote
0 answers
197 views

Magento 2 - passing variable output to another variable in email template

I'm working on order confirmation email and I want to pass variable output: {{var order.getMyCustomItem().getSomething('key')}} To another variable. In my case it's an order model: {{var order....
Mateusz Sieprawski's user avatar