Questions tagged [magento2-cloud]

Use magento2-cloud for topics related to Magento Commerce Cloud which is a managed, automated hosting platform for the Magento Commerce software.

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1answer
17 views

upgrade cloud enterprise edition with specific steps

I want to upgrade cloud enterprise edition from 2.3.2-p2 to 2.4.2 but not getting proper steps so anyone can guide me for same.
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0answers
35 views

Magento2 - Commerce Cloud ElasticSearch not working

I have Magento2.3.5 Cloud Commerce project. On Cloud Elasticsearch v 7.7 is not working and not return any product when I perform search. Its working fine on my local environment (Elasticsearch v 7.10....
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2answers
21 views

How can we import db in magento2 cloud project

I want to import SQL file in cloud project magento2. by ssh i login and import db then i am getting mysql server gone away after little time later.
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0answers
17 views

Magento Cloud DB Backup Related query

I know this is not right question to ask here but still want to discuss here. Anyone know how to request DB backup of olddays from magento cloud support team. They are saying that magento cloud ...
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0answers
17 views

Magento Commerce Cloud - Accessing apple-app-site-association file from root path

For iOS application universal linking Unable to access apple-app-site-association file from the root path (/pub). Although its accessible from the pub/media but as per apple documentation this file ...
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0answers
13 views

Are there any affordable resources to learn Magento Cloud?

I am trying to learn Magento cloud to build docker image and deploy to cloud, I can't find resources to learn, I checked Adobe learning but the course is expensive $2700 any recommendations?
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0answers
172 views

ElasticSearch indexer_update_all_views error with index

I'm using ElasticSearch 6.8 + ElasticSuite in a Magento 2.3 Cloud, it's multistore. I'm seeing many errors in my cron history related to the job indexer_update_all_views, when I check the file var/log/...
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1answer
80 views

Magento Commerce Cloud Upgrade 2.4 issue

I am trying to upgrade to Magento 2.4 but I get the following error running composer update: - magento/framework 101.0.0-rc21 requires php 7.0.2|7.0.4|~7.0.6|~7.1.0 -> your PHP version (7.3.7) ...
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1answer
19 views

Magento Cloud Indexer and Catalog issue

I'm having a lot of issues during the reindex of my catalog in Magento Cloud, sometimes I saw error logs related to ElasticSearch. How could I know if I need to request some improvement related to ...
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0answers
16 views

Why doesn't Magento Cloud Commerce Pro have auto scale?

Was wondering why Magento Cloud Commerce Pro doesn't offer Auto Scale considering there would be a lot of savings for it's merchants given that most merchants have little to no use of it's Server ...
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0answers
20 views

Catalog Management plugins?

Can anyone recommend a robust "catalog management" plugin for Magento 2 cloud? One preferably that allows for feature-rich control from the Dashboard/Admin level? I realize there might be a ...
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1answer
54 views

Magento Commerce Cloud What does cname record do in DNS configuration

I'm going to take the cloud developer certification, and I've been training myselv with some sample tests. there's one question I do not really understand. What is the correct answer in this question? ...
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0answers
25 views

Magento Commerce Cloud 2.3 Maximum Number of Customer Groups?

we are on a Magento Commerce Cloud Pro plan. For customer pricing in our B2B store, I was wondering if there is any suggestion on how many customer groups I can create without facing issues (...
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1answer
79 views

Why Adobe sensei recommended products don't show products?

I configured the Adobe Sensei Recommended products as the documentation said, then I navigated some minutes through many products and try to see some product in my recommendations, but just one shows ...
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0answers
38 views

Does PWA works well on the Magento Commerce Cloud with the UPWARD connector?

There is a Magento 2 UPWARD connector module to keep Magento and storefront code on the same server. Has anyone used PWA Studio storefront in the Magento Commerce Cloud? Is this connector reliable? ...
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1answer
82 views

Magento 2 Enterprise Schedule Update Programatically

M2 Enterprise uses a schedule method to update the price and special price. Would like to know how we can achieve the same functionality by coding programatically. Found this Link but that does not ...
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0answers
247 views

Is magepack 2.3.2 extension supports in magento 2.3.3 cloud environment

I am facing an issue in installing magepack 2.3.2 extension for js bundling in the Magento 2.3.3 cloud environment. Is this extension supports to cloud environment? https://github.com/magesuite/...
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1answer
219 views

Magento2 cloud fastly bypass specific URL

I've a magento 2 commerce site(hosted on magento cloud, it is using fastly full page cache) when it saving customer additional address, it will show The requested URL was rejected. For additional ...
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0answers
34 views

Magento 2 Commerce Cloud catalog price rule

Can anybody explain to me how Catalog rules working for an item in Magento 2 commerce cloud edition? I cannot see the start/end date while creating a rule. also when I create this rule ...
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0answers
188 views

Running schema recurring…No key available

I am doing Magento cloud setup for my project I got from a client, I am getting this error after I run: ./bin/magento-docker ece-deploy cache:clean the command runs for sometime, Enables the ...
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1answer
15 views

Indexer catalogrule_rule is set to invalid and causes the cache to be flushed a lot

I'm having a slowness issue on my client cloud instance. Indexer catalogrule_rule is set to invalid and flush the caches a lot so the site is always slow even when we have the Miravit cache warmer ...
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1answer
50 views

How to solve slow performance, slow and long running CRONs in Magento Cloud?

I'm having these two main issues below in my Magento 2.3.2 Enterprise Cloud. Heavy SQL load and site performance issues. Long-running and stuck CRON. How could I solve it?
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0answers
52 views

Getting Failure issues in magento commerce cloud when merging code from staging to production

Hi I am working in Magento cloud when merging the code from staging to production i am getting merge conflict issue Preparing to merge environment 'staging' into master Checking out repository ...
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0answers
17 views

How much traffic can a Pro12 offers a 12-CPU (4 x 3 nodes) redundant architecture handle?

Just require a tentative figure based on Number of sessions per 24 hour period Peak traffic sessions for a 1 hour period
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0answers
439 views

Import product using async rest bulk API and RabbitMQ

We are working on a shop with about 7k products that are provided by several messy CSV. We decided to parse data from all these CSV and try to use async bulk api for import products, basically ...
1
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1answer
313 views

How to setup Magento Cloud + Bitbucket?

I've set up Bitbucket Pipelines to use in different Magento Commerce versions but not Magento Cloud yet. I usually do like that in Magento Open Source or Magento Commerce: How to setup CI on Magento ...
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1answer
370 views

How to install Magento Cloud CLI?

I'm running a Magento Commerce Cloud in my new machine and I need to install the Magento Cloud CLI. How could I do it?
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0answers
11 views

Google recaptcha is not working -contact us page- in cloud edition magento 2

I am using 2.3.2 Cloud Magento. I am trying to enable google Recaptcha for the contact us page. It is not at all coming after applying a custom theme. Kindly help me with this.
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2answers
71 views

Downloading sample data from magento in AWS ec2 instance

Iam new to AWS and Magento as well and iam trying to download Sample Magento data in my EC2 instance . I have installed magento in EC2 . When I tried using bin/magento sampledata:deploy in my EC2 , i ...
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1answer
19 views

Magento2: New with magento cloud. How to run the commands on cloud environment

I have cloned the git on my local system, Now how to run the commands for cloud site. How to do this? As I have CLI for this, But I don't know how I can use this? Please suggest me for the same. ...
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1answer
54 views

Magento2 Cloud - Add Images through API

When attempting to add images programmatically to a Magento cloud instance we are getting the following error: Warning: mkdir(): Read-only file system We did find the following post, but the reply ...
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1answer
27 views

skip default luma images generation during static content deployment in magento cloud

I have a requirement where I need to skip the images that were generated by the static-content: deploy in Magento. In my local and the test environments have --no-images option. But how can I ...
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1answer
37 views

Why I don't see any Magento projects in my Magento Cloud account?

I'm a new hired developer for a company that is using Magento CE as their CMS. I'm trying to set up a local development environment and it's telling me that I have to be authorized user on Magento ...
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0answers
283 views

Unable to deploy, failing on slug prepare/upload

There is an issue in some of our shared environments where deployment fails intermittently on the "Preparing slugs" step. No other details are in the error log. Has anyone experienced this or can ...
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4answers
2k views

Magento 2: How to dump database from Magento cloud

How to dump the database to local system from Magento Cloud server with Magento 2 Commerce. I have only access to the ssh but that ssh user doesn't have write permission into the server. So by any how ...
1
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1answer
456 views

Error while updating ece-tools version - Magento 2.2.6

I am using magento2.2.6 cloud version and while updating ece-tools version and push changes to cloud environment it is displaying below error. W: Package container-interop/container-interop is ...
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1answer
283 views

Checking Nginx log on Docker local environment on Cloud version?

I'm working on Magento Cloud version, but I'm having an error with 502 Bad Gateway on nginx. 502 Bad Gateway nginx/1.9.15 My question is that how to check the nginx log on Docker local environment?
4
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1answer
213 views

Magento 2 Commerce cloud : How to monitor/confirm that the results are served from elastic search?

We are using elastic search in our store but I am not convinced that all the results are served from elastic search. Is there a tool/feature where we can monitor activity in elastic search server just ...
1
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0answers
88 views

Magento Commerce Cloud : Tool for real time monitoring of sql queries and processes

I need to monitor the number of SQL queries and processes and their corresponding CPU and swap usages in real-time just like the monitoring tool provided with PHPMyAdmin. I need something similar for ...
0
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0answers
110 views

Warning: file_put_contents(invoice-1574071311.pdf): failed to open stream: Read-only file system in file/path/Test.php on line 100

Facing error while downloading the pdf file from the frontend link on the cloud server Warning: file_put_contents(invoice-1574071311.pdf): failed to open stream: Read-only file system in file/path/...
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1answer
489 views

Magento 2 cloud: Copy file via ssh (locally)

Tryed to copy log file locally using scp. scp XXXX@ssh.ap-3.magento.cloud:var/log/payment.log /var/www/some-folder/payment.log Result: Could not create directory '/app/.ssh'. Warning: Permanently ...
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1answer
520 views

Magento cloud ssh denied for db:dump

I need to install an existing Magento Cloud project locally using cli but facing issues with database dump. Indeed here's the error I get : Hello xxxxxxx (UUID: xxxxxxx), you successfully connected,...
0
votes
1answer
105 views

Magento 2 Customer Balance module new column

Version : Magento cloud commerce 2.3.2 In magento_customerbalance I've added new column date and I'm trying to save it in following way /*Obj for testing purpose only */ $balance = $obj->get('\...
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1answer
78 views

Magento 2.2.4 EE Upgrade Magento version fail, Your requirements could not be resolved to an installable set of packages

I am trying to upgrade Magento 2.2.4 EE using composer but, upgrade fail and and show error message Your requirements could not be resolved to an installable set of packages. I have project in ...
3
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1answer
285 views

How to commit & push Magento's vendor directory file in Magento Cloud?

I have made changes in, Magento/vendor/magento/module-checkout/Model/PaymentInformationManagement.php I have made changes in above file, But how can I commit these changes and PUSH it to Magento ...
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3answers
772 views

Magento 2: Cloud commerce version upgrade issue

I am upgrading Magento version 2.2.7 to 2.2.9 I used following commands on local setup $ composer require "magento/magento-cloud-metapackage":"2.2.9" --no-update $ composer update But I am ...
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2answers
52 views

Magento Cloud upgrade issue

I want to upgrade the Magento cloud version from 2.2.4 to 2.3.1. We cloned a branch to the local environment and then upgraded the site. Running the site in the local and it's confirmed that the ...
0
votes
1answer
137 views

Input field name is not populated on checkout page shipping address

I want to add a new field to my shipping address section on checkout page, I was able to achieve it by below code. <item name="shippingAddress" xsi:type="array"> <item name="children" ...
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3answers
80 views

Unable to change value in config.php

I have a Magento Cloud server. In which I need to disable a Module. From my local environment, I have changed the app/etc/config.php "My_Module" => 0. And committed the changes. But my changes not ...
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0answers
50 views

Product migration Magento 2.0.7 to Magento cloud 2.3.2

What is the best way to migrate all products from Magento 2.0.7 to Magento Cloud 2.3.2? I try to export all products from M2.0 and import with M2.3 with Magento import/export tool, but didn't work. ...