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Questions tagged [magento-enterprise]

This should be used to denote questions pertaining specifically to sites running on the Magento Enterprise Edition platform. They need not be EE specific features.

252 questions with no upvoted or accepted answers
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11
votes
2answers
201 views

Show Default values option in store switcher in admin product edit page

I am using Magento Enterprise Edition and I am super admin of it. For some admins, I have allowed only particular store to be accessed. For me, the default values option in store switcher of ...
8
votes
2answers
1k views

enterprise_refresh_index Sleeping MySQL Connection

There are times that the indexer that is ran by cron seems to get stuck at the MySQL as Sleeping connections can be seen. Indexer runs for several hours and this actually not running at all. I've ...
4
votes
0answers
297 views

Catalog URL Rewrites not working

My product pages show 404 page. There is something wrong with the catalog URL rewrites. Screenshot below. The error message I see is Invalid backend model specified: enterprise_catalog/...
4
votes
3answers
3k views

Magento 2 PHP Fatal error: Class not found when compiling

When I compile I get this error: PHP Fatal error: Class 'Magento\Catalog\Controller\Adminhtml\Category\Image\Upload' not found in /var/www/html/magento/app/code/Plazathemes/Override/...
4
votes
0answers
1k views

Fatal error: Call to a member function getCode() on a non-object in Customer/Model/Session.php

I have done a multi-website setup in Magento. The second website is configured in a sub folder and is accessible using the folder name as in the URL path. Site 1 - http://192.165.3.193/ Site 2 - ...
4
votes
1answer
57 views

Editing Magento EE recurring profiles Add To Cart Button

We are looking to use the Magento EE recurring profiles function to enable people to buy/sign up to recieve a product automatically shipped to them monthly. However I noticed that enabling the ...
3
votes
1answer
413 views

Rogue “enterprise_refresh_index” causing excessive Merchandising failures

Thanks in advance for reading, and for any help you can hopefully offer. My company uses Magento for our marketplace, and while we've always had occasional issues with AOE Scheduler unable to kick ...
3
votes
1answer
516 views

No error message when email account exists while checking out as new customer

Recently we've gotten quite a few complaints from long-time customers who haven't purchased anything in a while. They'll add items to their cart then check out as a new customer instead of logging ...
3
votes
0answers
375 views

Fedex API. Shipping rates request for Multiple-Package Shipment rates

I am looking for fedex shipping rates (shipping estimate quotes), how to add multiple package(box) shipping rates after certain weight limit. I know there is option in magento admin panel weight ...
3
votes
0answers
1k views

How do I transfer my guest cart to a customer in Magento 2 REST API

Luckily I am able to add items to guest a cart, but upon placing an order I want to guest to become a user and I am kind of confuse on how to transfer the former guest cart to the logged in user. I am ...
3
votes
2answers
693 views

Create Account not working properly for Guest User : Delete operation is forbidden for current area (Enterprise Magento ver. 2.1.0)

Error: Delete operation is forbidden for current area Steps to reproduce : Create an address attribute from stores >> Attribute >> Customer address. Set the attribute input type as Text Field Set ...
3
votes
1answer
186 views

“Encryption” Class Not Found When Downgrading From EE to CE

I have followed the tutorial on blog.yanted.com and everything seems to be working except for I can not sign in the front or backend. I have copied app/code/core/Enterprise/Pci/Model/Encryption.php to ...
3
votes
1answer
191 views

Excluding Products from Coupon by Category

If a product is in categories 14 and 156 and I exclude category 14 (see settings below) from the coupon will that product still be able to be purchased using the coupon if the customer shopped it from ...
3
votes
2answers
188 views

Why is magento delivering images as https on http site

I have a magento website with multiple stores. In the basic configuration we use https://exampleBackend.com as Unsecure Url and Secure Url because the backend has to be in https. On each store we ...
2
votes
0answers
33 views

How to override lib/web/mage/validation.js in Magento 2.2.8?

In order to override lib/web/mage/validation.js in Magento 2.2.8 ? I have tried this way but not working. app/design/frontend/STORE/THEME/web/mage/validation.js Edited : it was due to custom theme!...
2
votes
0answers
18 views

Magento 2 EE - Need to add custom mass action in admin action log report

I added the custom mass action for invoice and shipment. Now I need to add these custom action in Admin Action log report following is the screenshot of default action log report I already tried ...
2
votes
0answers
244 views

Magento EE: session_start(): Unable to clear session lock record

Magento Enterprise Edition 1.14.0.1 PHP 7.2.15 PECL memcached extension 3.1.3 We encountered this problem upgrading Magento EE from PHP 5.6 to PHP 7.2. We do not see the problem using the memcached ...
2
votes
0answers
32 views

Magento 1.14.4.0: Programmatically clear cache of individual product

I need to clear the cache for individual product. For example, If admin change any detail/price/qty of product. I need to run script that clear the cache for that particular product only. I am running ...
2
votes
0answers
29 views

Magento 1.14 admin page showing 404 error

We have a scenario where 5000 + admin user needs to access Magento 1.14 admin panel. It is not necessary that they will all need to access admin panel concurrently. If a single user logs in, the page ...
2
votes
0answers
27 views

Shopping Cart not loading while there are 1000 items in cart ( Magento 1 Enterprise )

My Shopping Cart is not loading while i put 1000 different items in cart . I know it seems odd but we have customers that do that , its a wholesale website . I did change the value of the default ...
2
votes
1answer
26 views

Show filter on cms page

I have a cms page, where custom collection is displayed. I want to add filter to this page. Magento version: EE 1.14.2.4 contents of my cms page: {{block type="catalog/product_list" template="...
2
votes
0answers
73 views

Can't upgrade to Magento Commerce 2.2.3

Trying to upgrade Magento Commerce (EE) to 2.2.3 from 2.2.2 using composer, however, the package doesn't seem to be available in repo.magento.com - anyone else had this problem? Tried a lot of ...
2
votes
0answers
457 views

Magento 2.1 Enterprise Edition: CMS hierarchy nodes where page_id is NULL

I have noticed an odd issue with Magento 2.1 EE where we end up with hierarchy nodes as part of the Magento EE CMS hierarchy feature which do not relate to any page_id, see the attached screenshot ...
2
votes
0answers
292 views

Shipping and Handling Information' tab shows 'No shipping information available' in Sales Order admin

For few orders, shipping description in 'Shipping and Handling Information' tab show 'No shipping information available'. I am using the onepage checkout. All I've found is that some orders have an ...
2
votes
0answers
37 views

Magento error in search with attributes

This is the sample search attributes parameter in url: zip_code=123456&tire_cities=1&tire_state=1 If any one of attributes matches then search result is displayed. If first attributes are ...
2
votes
0answers
162 views

How enterprise magento2.1 stores product attributes with schedule updates? (row_id)

In Magento2.1 enterprise, schedule updates has been introduced, which changes the table schema of product & other cms page. Take product attributes as example, a column "row_id" has been added to ...
2
votes
0answers
38 views

Magento Tax percentage upload

Currently in magento we upload the tax percentage information using a tax class id. However, we note that the tax class ids are changing between local, staging and live servers. As a result, we are ...
2
votes
0answers
447 views

Unable to Place Order with Authorize .net Payment from Admin backend

I have configured Authorized .net in Magento 2 site. For this, I am using Sandbox credentials. From Frontend I am able to place order with Authorize.net. But from backend admin, I observed below (...
2
votes
0answers
627 views

Magento wrong logged in Customer Data issue

First of all, thank you very much for all the help in advance. This is my first time posting a question and I'm sorry if there's any mistake at all. Now, Let me first try to explain what I'm trying to ...
2
votes
0answers
123 views

curl and json approve conversion Rest API

i'm currently coding a little api for extole approve conversion api. It's only suppose to send data on declined orders which is equal to cancelled in the magento admin. Here is what i have written ...
2
votes
0answers
576 views

Magento 2 - Get Category Name in block

I'm trying to get the category name in a block for the home page so that when the visitor changes the language, the name of the category will translate depending on the selected language, like with ...
2
votes
0answers
92 views

Change “magento widget” name in WYSIWYG

In Admin (WYSIWYG) How do I change the name (through code) of my custom widget to something else than "magento widget"? Is it possible to change the icon for it as well?
2
votes
0answers
40 views

Merchandising categories at store level

We are about to begin working on an addition to Magento 1.14.2 EE that will allow us to merchandise and sort products within categories at a store level. currently we do this by having 3 entirely ...
2
votes
1answer
35 views

How much risk to hacker is there from file generated by sacommands.sh in magento

Whenever you get any error in Enterprise Magento site, Magento dev team ask you to run sh sacommands.sh from root privilege and this generates something like text.txt or sa_outputs.txt file. Should I ...
2
votes
1answer
345 views

Magento shopping cart rule exclusion logic

I am trying to create a shopping cart rule which excludes special price products I have set the condition as below If ALL of these conditions are TRUE : If an item is NOT FOUND in the cart with ...
2
votes
0answers
523 views

Enterprise Target Rule (rule based relation) Widget

Update x 2: I have a widget that displays related products in Magento EE, but for whatever reason it only displays the manually related products and not the target rule(rule based) related products. ...
2
votes
1answer
397 views

Override the admin template

I am trying to override the order_items admin template in Magento with my custom module but it's working. Layout file educertification.xml <?xml version="1.0" ?> <layout> <...
2
votes
1answer
175 views

Add custom attribute set to customer

I want to create new a new attribute group for customer and then I want to add new attributes for that group. Can any one help me. I am able to add custom attributes for customers, customer address. ...
2
votes
0answers
292 views

Magento EE 1.14.2.0 Indexing Issue / Database Repair Tool failure “You have missed trigger(s)”

Magento Details: Magento EE 1.14.2.0 12 Websites 80 Store Groups 160 Stores 3500 Categories 15k products 75 Customer Groups Mysql 5.5 php-fpm 5.6 My import process has always worked successfully ...
2
votes
0answers
82 views

Installing sample products in a extension using data setup

I am developing an extension (Magento EE 1.14.1.0) in which I have the standard data setup script to create a website, store group and store create categories for the new store create products under ...
2
votes
1answer
583 views

Allowed countries in admin panel

Does anyone know of a way in which the allowed countries can be overwritten in the phtml files of the adminhtml? We have a specific set of allowed countries on the front end, which we set using the ...
2
votes
3answers
108 views

Magento debug mode

I have a custom functionality added in our application in customer page in admin part of our Magento application. That custom functionality, a form that saves custom field of customers and sends an ...
2
votes
0answers
199 views

URL to my module with adminhtml controller

I added a form to customer page from backend. How do I create the URL for action attribute to a certain function ( public function editAction(){...} )? Function that is founded in app/code/local/...
2
votes
0answers
213 views

Undefined index: HTTP_USER_AGENT in /app/code/core/Mage/Core/Model/Design/Package.php on line 611

I am using magento enterprise edition (Magento ver. 1.14.0.1) got this error of Undefined index: HTTP_USER_AGENT when use web service call from mobile app. After some research i got that in package....
2
votes
0answers
177 views

Magento EE order comments not being saved when using Paypal

We are using Magento EE v 1.14.0.1 and we have a One Page checout plugin that aside from enabling us to have our checkout all on one page. It also has a order comments box. Our issue is if the ...
2
votes
0answers
87 views

How to save different versions of a Block in Magento EE FPC by adding session parameters?

I want to save and get different versions of a block output, based not only on different get parameters. I want to add session parameters (customer attribute) as caching parameter. I checked the ...
2
votes
1answer
756 views

Magento Rule Based Related Products

We are attempting to set up Rule Based Relations, a feature of Magento Enterprise. Specific Magento version is EE 1.13.1.0 So basically you set which products are the related products, and which ...
2
votes
0answers
225 views

Add Fee or Discount to Order Totals - Problem with Order Confirmation Email

I am finding difficulty in getting discount to order confirmation email template . I am working on enterprise version 1.12.0.2 . Discount label and price is not displaying in order confirmation email ...
2
votes
0answers
878 views

Call to a member function getBackend() on a non-object while setting special price to null

I am trying to change the products prices but when I set special prices to null then it gives me an error "Call to a member function getBackend() on a non-object". Is there any mistake in my code? $...
2
votes
0answers
28 views

Editing product configurable

I'm creating configurable product, but when i create the product i have 2 simple product to associate. I make this code to create the product(resume): $mprodc = Mage::getModel('catalog/product'); $...