Questions tagged [forgot-password]

General questions related to the feature that is available for the the front-end users in all the versions of Magento to request for generating a new password when they forget their existing password.

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2
votes
1answer
556 views

Magento 2.3.0 Reset password page showing blank

For some reason in our 2.3.0 installation the admin's reset password page does not show the form. There is nothing appearing in the Magento error logs or reports. Also server logs are not showing ...
1
vote
1answer
24 views

Magento 2: Reset Password is taking previously used password

When checking the Reset Password in Magento, I can see that there is no validation when using the new password with already used passwords. Is this the default functionality in Magento or is there any ...
1
vote
1answer
36 views

Magento 1 - How to trigger the password reset email to customer , instead of an email with an auto-generated password?

Magento 1 - How to trigger the password reset email to customer , instead of an email with an auto-generated password ?
1
vote
1answer
298 views

M2 - Mass mailing reset password email

I want to send all the user the reset password email, we have over 6000 user so it can't be done by hand. I found this script from this website: <?php //place this before any script you ...
0
votes
2answers
1k views

Customer Reset Password not working in magento 2.3

I am trying to reset my password as a customer. After going to the link received from email when i try to reset my password i am getting this error. See https://prnt.sc/p7ksmr. Can any one help me in ...
0
votes
0answers
27 views

How to send customer a reset password link using REST API?

EDIT: I made changes to my discussion of IsEmailAvailable to correct an error in my assumption as to how that works. I am unsuccessfully trying to get Magento Commerce 2.3.6 (on Adobe Commerce Cloud) ...
0
votes
0answers
56 views

Forgot Password redirect to different store page after submitting email on front end

I have multiple store and when customer submit his email address. It redirect to another store login page. How could I redirect to the current store that the customer send his email.
0
votes
0answers
21 views

Password reset link got expired immediately

I have upgraded my site from Magento 2.2.4 to Magento 2.3.5-p1. I am trying to reset my password, I am getting the link in the email when I clicked on the link I am getting error message as link got ...
0
votes
0answers
43 views

Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' Error while doing Forgot your password

I am using Magento 2.3.3. when customer clicks on forget password and enters email address. After clicking on Reset Password it gives this error Validate class not found from basename 'Magento\...
0
votes
1answer
178 views

Magento 1.9.4.2 reset password not working

I updated my website from 1.8.1.0 to 1.9.4.2 When a customer tries to reset their password the following error occurs: Invalid method Mage_Customer_Model_Customer::changeResetPasswordLinkCustomerId(...
0
votes
2answers
218 views

Password reset email is not sending

I have tried to reset the password via "forgot password" link in the login page. After I fill in the email address and clicked submit. I have got the below message If there is an account associated ...
0
votes
3answers
139 views

Magento 2 How to get customer info on resetpasswordpost controller?

Magento 2 How to get customer info on customer/account/resetpasswordpost controller? I am trying this code - echo "<pre>"; print_r($this->session->getData()); and getting this response ...
0
votes
0answers
34 views

Magento 1.9.2.3 Customer Password Reset return “Your password reset link has expired”

Forgot Your Password Not working at the customer end, how to solve this error? If click Reset Password from Email returns Your password reset link has expired.
0
votes
2answers
1k views

Magento2: How to get Reset password link in custom email template

How to get Reset password link in the custom email template? I am able to get a token like this - $customToken = $this->_userHelper->generateResetPasswordLinkToken(); $reset_password_link = $...
0
votes
0answers
227 views

Blank Email Magento 2 - Order / Password

At my shop I have the problem that when someone creates a new order, the order confirmation (email) is simply displayed blank (white page). The email address is also not displayed correctly. If you ...