Questions tagged [email]

Questions about emails sent by Magento in general

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3
votes
1answer
500 views

Unique account identifier / Several accounts with same email address possible?

We are a manufacturer of dance wear apparel. Some of our customers have multiple businesses, for example, one for dance and one for cheerleading. The business owner wants to have two different ...
3
votes
4answers
5k views

How to get customer/guest user email address without using session in magento

I'm trying to get customer(login)or guest user email address with sales order model, but it reflects blank result . I have been used this code.. $orderData = $observer->getEvent()->getOrder(); ...
3
votes
2answers
1k views

Magento 1.9.2 - Fails to send sales transaction emails

I've recently upgraded / patched a Magento store to version 1.9.2 (from 1.9.1 via Magento Connect). It runs on a Centos server using PHP 5.5.26. Everything seems to work fine except I'm not getting ...
3
votes
1answer
341 views

avoid sending mail in newsletter success when customer create new account

how to avoid sending mail in newsletter when customer created new account. when we register on site at that time we get 2 mails , first is welcome mail and another is newsletter subscribe. we need to ...
3
votes
1answer
2k views

Preventing Magento Spam Emails

I'd been testing a Magento site on my server standalone using sendmail, as well as with certain SMTP providers. What I've found when using Magento standalone is that the emails get a low spam rating ...
3
votes
1answer
5k views

Customer Not Notified

I am not sure if what I see in admin it is right. I mean, why shouldn't be there customer notified status? This is the first time I am using Authorize and I don't have any idea if it related to this. ...
3
votes
2answers
5k views

Adding transactional email template to transaction email list by custom module

Can somebody please explain the best practice to add a transactional email to the transactional email list that can be found in the backend at system->transactional emails ? I know that I need to ...
3
votes
1answer
61 views

Magento 2 Email not receiving after order

Magento order emails not receiving, is that any particular setting in default magento 2?
3
votes
3answers
2k views

Magento 2.3 CSS inlining error: DOMXPath::query() Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-arrows)

I am getting this error in Magento 2.3. Error occurs with every email sent. CSS inlining error: DOMXPath::query(): Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-...
3
votes
1answer
1k views

Magento 2 : Transactional mail going to spam (only Gmail)

I have configured SMTP Magetop - Marketplace Extensions using Sendgrid(Third party service) in M2 site(ver. 2.1.8). When I trying a test for Gmail, mail is going to spam folder. But when I trying ...
3
votes
1answer
150 views

Wrong Confirmation Key

I'm using Magento CE 1.9.2.3 and enable email confirmation for registration. Email is sent as normal, but when I click the link, it always fails. The link is like this https://domain.com/customer/...
3
votes
2answers
241 views

Some customers don't receive confirmation email

Some our our customers don't receive confirmation email. Customers couldn't find email from their spam folder either. We placed order to ourselves. We didn't receive confirmation email for some ...
3
votes
1answer
2k views

'Zend_Mail_Protocol_Exception' with message '4.7.1 Connection temporarily blocked by local policy; try again later

I've started getting heaps of exceptions and my Cart2Quote emails are no longer sending. Our email server is working fine and our Cart2Quote settings haven't changed since it was working. It looks ...
3
votes
2answers
2k views

Attach a file on contact form

I've been trying to attach a file on the contact page. I found a really good guide where I took code from: Attach a file in contact form. I didn't modify the xml because i just modified my ...
3
votes
2answers
4k views

Transaction Emails Magento 1.9.0.1 AWS and Amazon SES

I am working on a magento store which is installed on AWS EC2. I have setup Amazon SES to handle email and I installed the extension aschroder SMTP which supports Amazon SES. Using this system I am ...
3
votes
1answer
569 views

Magento newsletter delivery speed for 5000 emails

How much time will magento take to send 5000 emails ? with the default newsletter functionality. I will be using a private server so i don't think there will be issues regarding the server ...
3
votes
2answers
1k views

Trying to create an observer that notifies when an item goes out of stock returning null

***SOLVED ON MY OWN**** Hi guys, I just solved it using a debugger. It seems that getStockItem() was trying to get an object that doesn't exist that's why it was returning "null". The correct call ...
3
votes
1answer
62 views

Email Template Error with spanish characters

I am sending a custom email, the custom template data is in Spanish. if the template is in the English language it's working perfectly. but in Spanish language, it shows me unknown error. it's not ...
3
votes
0answers
44 views

Email not sending from admin in magento2

If I can place an order from the frontend, then the order email was sent successfully. But in the admin side, (Invoice, shipment, notify, send email) Email is not sending in live. But both side ...
3
votes
0answers
253 views

How to show image in custom email. Magento 2

I'm getting my custom data from email function and also I'm getting the Product image URL to show it in mail now I tried many ways to show my image in email but its not working for me my custom email ...
3
votes
2answers
1k views

Magento 2:- “Forgot your password?” issue from admin side

I try to change admin password by Forgot your password link but I did not get any email for Forgot password.
3
votes
0answers
33 views

Get UnProccessed Email Default Email Template In Magento1

I am trying to fetch the email template html with processing the variable. I want forgot_password default template without processing the default variable. Is it possible to that template without ...
3
votes
0answers
729 views

Receiving Multiple Order Emails Magento 2

Occasionally multiple order emails are received by our order notification email from a single order. I cannot see any similar issues online currently for Magento 2 just for Magento 1 and was wondering ...
3
votes
0answers
798 views

How to send invoice mail automatically when invoice is created on Magento 2

What i tried to do, is to send invoice mail automatically to the customer when I successfully created an invoice. By default the invoice mail in send just when i checked the Email Copy Invoice and ...
3
votes
1answer
61 views

M1 import orders disable all emails

We're working on importing orders from a legacy system into a Magento 1.9.2.3 store. We have a script that creates the customer if he doesn't exist and creates the order. We want to make ...
3
votes
1answer
268 views

Send email from observer using smtp on magento 2

I have this observer, and now i send emails via php mail() function, but i want to use the SMTP. Can anyone tell me which steep i need to follow? public function sendNotification($to,$subject,$...
3
votes
0answers
465 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
3
votes
0answers
83 views

Email.less won't compile

I tried to customize my emails with the _email-extend.less in my theme. But no matter what I try to do at the end Magento only compiles the email-inline.css instead of the email.css. I also tried to ...
3
votes
5answers
2k views

Non-transactional emails are not being sent (email confirmation, welcome email, shipping)

I've looked at the core-email queue in the SQL database and only "new order" and "update order" are being sent in the queue for the CRON job. I've read somewhere that there might be an exception and ...
3
votes
3answers
526 views

Email sending issue in Magento CE 1.9.2.1

I am using Magento 1.9.2.1 and have installed SMTP pro module to send email. When I run smtp self test from admin, it successfully sends email to provided email id. But on customer signup, order ...
3
votes
0answers
453 views

Email validation in registration form to exclude example addresses

My current registration form only validates the proper input email format. Where my validation.js file has ['validate-email', 'Please enter a valid email address. For example johndoe@domain.com.', ...
3
votes
1answer
308 views

problem with 1.9.1.1 & email template

After some actions - especially relating to transactional emails - in the frontend (e.g. new customer signup, newsletter signup, forgot password etc.) there's a blank page (e.g. www.domain.com/...
3
votes
0answers
118 views

How do you add a Paypal “Buy Now” for order emails processed from backend? [closed]

We are using magento CE 1.9. PayPal integration has been done for the front end. When an is order created from the back end, the customer receive an email. I was looking to put a pay now PayPal ...
3
votes
0answers
781 views

“An error occurred while sending the order email.” [closed]

I hope someone can help me. I'm using Magento 1.9.1.0. Since yesterday my customers get no order confirmation by email. In the log file I get the following error message, exception '...
3
votes
1answer
3k views

New review email notification

I want to get an email notification after a new product review is created. How can I do this with a simple event observer? I created the following files and directories: app/etc/modules/...
2
votes
1answer
10k views

Pass Variable And Output In Custom Email Template

I am trying to pass data into my email template, something like this: ['catalogue_url' => 'http://url.html'] I am struggling to access and output it in the email, I have tried the following: Test 1: ...
2
votes
3answers
5k views

Associate a guest checkout with an account if their email matches and existing account

In the admin panel under the menu item Customers > Manage Customers. When you click on a customer it shows all their customer information. The problem is if I checkout as a guest and use the same ...
2
votes
2answers
7k views

Transactional Email: How to customize shipping address variable/html {{var order.getShippingDescription()}}

How to customize this function order.getShippingDescription(), where is this function is written in Magento. Can someone please help in it
2
votes
8answers
2k views

is we need to pay and return to site successfully to get paypal order confirmation email

we are not getting order confirmation email if customer placed an order through paypal.but we get invoice and shipment mails. we set Sale : Payment Action in paypal configuration. so once we create ...
2
votes
2answers
3k views

Is there way to configure magento to bcc an email in every mail send out on an order?

I need to send a copy of the order email to a particular email address every time an success order was placed. Is there way to configure this in magento without modifying or rewriting the sales order ...
2
votes
3answers
9k views

How to get store admin email address and name in Magento 2 in a Block?

I would like to know the equivalent Magento 2 code to give me access to display these values on the frontend. /* Name */ Mage::getStoreConfig('trans_email/ident_sales/name'); /* Email */ Mage::...
2
votes
3answers
13k views

How to change the title text on the sale email?

How can I change the title text on the sale email? I always get this in my email when I make an order, Main Website Store: New Order # 100000016 I want to change it to, [Name of my Store]: New ...
2
votes
2answers
6k views

How to add cc or bcc in custom email

I have created a transactional email template and sending mail using below code : $to_user_email = 'test@gmail.com'; $to_user = 'test'; $emailTemplate = Mage::getModel('core/email_template')->...
2
votes
5answers
3k views

Magento2: How to get guest email address in checkout?

Please, how to get guest email address in checkout?
2
votes
1answer
2k views

Add custom data with order email content magento

I want to add custom data in order confirmation email. I have vehicle information that are attached to the order email to show to customer their vehicle make, model, year. These values are attached ...
2
votes
2answers
2k views

Transactional email event

Some of my customers have second email address as customer attribute. I would like to send an copy of every transactional email to customer second email address. I wonder - if magento have event which ...
2
votes
2answers
4k views

Add product to cart from email link

I am running a promotion and would like to make it very easy for customers to add three items to their shopping carts. The research I have done around URL querystrings no longer seems to work on ...
2
votes
2answers
934 views

dynamic mail subject not working in Magento 2

I am trying to set the dynamic mail subject, but it is not working. I tried below ways. 1 <!--@subject Product Question : @--> {{ var sku }}<!-- from StoreName @--> <!--@...
2
votes
2answers
5k views

Logo email not changing

I'm using Magento's default sales emails. I've inserted my logo as logo_email.gif in all themes found > skin/frontend/theme/images, uploaded in backend Configuration > Design > ...
2
votes
1answer
2k views

Backend: Reason for duplicate? “Default Email Domain” configuration option

In the Magento backend I can set the email addresses used to contact customers in the following place: System -> Configuration -> GENERAL -> Store Email Addresses. How these configured email addresses ...

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