Questions tagged [email]

Questions about emails sent by Magento in general

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7 views

Magento 1.x - How can I trigger a Credit Memo email to the customer for Online Refund *only*

I know how to set a trigger in settings to send emails to customers when a credit memo is created. Also there is a button to append comments yes or no. My question is: how do I trigger an email to ...
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2answers
15 views

Magento order mail copy configuration

I try to change on the admin the mail address on where a copy of the mail order confirmation is send, but I can't find where and I can't update it.. Someone can help me ?
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3answers
60 views

getting null in customer email Magento 2 Custmer session

Edit.php (block) class Edit extends \Magento\Framework\View\Element\Template { protected $request; protected $customerSession; public function __construct( \Magento\...
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2answers
36 views

Error with Email to a friend functionality

I am trying to send an email to a friend for products https://prnt.sc/oujsr5 but getting this error https://prnt.sc/ole1kk. I am using outlook service provider.
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0answers
32 views

Magento 2.3.2 custom email send createAttachment() method is not working

I am fresher in Magento 2.3.2, custom email send createAttachment() method is not working how to solved ? Thanks in advance.
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2answers
59 views

Unable to pass array to email layout template (Magento 2)

I've created a module to capture and pass submitted custom option selections from a product which I intend to then send via email (for quotes). Everything is working except my attempts to pass the ...
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1answer
9 views

How to change the Magento 2 email sender called Owner?

I'm receiving the emails from the sender called Owner, as you can see in this image below, how could I change it?
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0answers
27 views

How to style Riskified decline email Magento 2

I am not able to add HTML tags and CSS to it in Riskified Decline Email The problem is Email content prints as it i.e. starts with tags Neither can I apply CSS to it. I tried this Change plain text ...
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32 views

Magento 2 insert Custom variables in Order Update Email Template {{var custom.customattribute}}

Does anyone know how I can manage to make variable to insert a specific data field from a custom checkout field in the email templates for Order update? I am using the module One Step Checkout for ...
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1answer
24 views

Get the email address from the identity name

I have a special form that when filled needs to send a notification mail to the admin. I used a system.xml to have it selected and stored in the database : <field id="identity" translate="...
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20 views

Send different new orders emails to each supplier hiding the items of other suppliers

Magento 1.9.4 I have more suppliers so I need to send them the email of new orders but only with their products and hide the others. For instance: New order with 4 different item 2 items of ...
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27 views

Magento 2 subscription success email not sent

after I subscribed for newsletter, indeed there is a thank you message alert in front-end as well as new subscriber lists that we can see in back-end. however there is no success email sent to the ...
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2answers
47 views

Password reset email is not sending

I have tried to reset the password via "forgot password" link in the login page. After I fill in the email address and clicked submit. I have got the below message If there is an account associated ...
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1answer
17 views

Custom product attribute doesn't display on cart and confirm mail

I need some help because I don't know how to fix this problem. On my product, I have 3 attributes (classe, dimension, color) and I choose with a select the value. But when I go to the cart page, the ...
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1answer
23 views

Mail sent error in magento2

When i try to send an email throughgh Email your friend https://prnt.sc/olekdn i am getting this error https://prnt.sc/olek0m SMTP configurations are https://prnt.sc/olel1c. Please help what can be ...
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0answers
26 views

Adding product photos in Email a Friend in Magento 2

I modified the product_share.html and added this <img src="{{var product_image}}“ border="0" /> before {{var product_name}} The email contains has the image box but no product image only ...
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15 views

Magento 2: jQuery: User Get Blank Image In Email

I'm using Magento 2.2.1, I have an issue to fix, I'm using drawpad jQuery but I'm stuck in it, there is a frontend page like this: Here user draw line where he wants to or mark the parts, and submit ...
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1answer
113 views

Magento 2 : How to validate email or mobile number in a textbox validation

<input type="text" class="input-email-mobile " id="customer-email-mobile"> I need to validate Mobile number or email in the above text box using magento validation.! maybe the user enter ...
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2answers
28 views

Email Issue in Magento 2

Email is not received after subscribe but I got a success message in the home page. How to fix it?
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1answer
88 views

Email not sending after upgrading magento version 2.2.4 to 2.3.1

Currently, using Mandrill for email flows and it's working fine before upgrade the Magento. My previous version is 2.2.4 and upgraded to 2.3.1. After upgrade, the Magento emails are not getting flow. ...
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22 views

Email not being translated/viewed correctly. What is causing the issue and how can I fix it?

I am currently having the following issue: All automated Magento emails were working normally. But today I have made a test order and suddenly the emails are not being translated anymore. The ...
3
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1answer
48 views

Email Template Error with spanish characters

I am sending a custom email, the custom template data is in Spanish. if the template is in the English language it's working perfectly. but in Spanish language, it shows me unknown error. it's not ...
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0answers
9 views

Set IPN email if paypal payment failed

I want to send a custom mail to customer if the Paypal payment has been failed using IPN module. In short in Paypal IPN module from where I can identify paypal payment has failed over there I can ...
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1answer
30 views

Magento 2 - not recieved test email in SMTP extension

We have installed Mageplaza SMTP extension in our magebto 2 store and configured the extension, But We are not able to receive emails. I have to below attached screen short.
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1answer
55 views

How to send AMP Emails using Magento?

I am trying to build a simple code to send Google AMP Emails using Magento 2. Can someone lead me in the right direction? There is no manual online even for PHP on how to do this. Thanks!
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3answers
125 views

How to get the pub/media Url in Email Templates Magento2

Can anyone help me how to include Pub/medial url in email templates in magento2. Thanks
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1answer
146 views

Magento 2.3 : How to attach csv file in email?

How do we send email with attachments in magento 2 ? And file type be like .csv Previously it was working when we were in 2.2x but after been upgrading to 2.3 it causing issues in attachments. And ...
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22 views

Looking for email only signup extension for magento 2

Desired feature: When new user clicks on sign up - There is only one available field - his email address, which he has to fill in. The new user, after entering his email gets already redirected to ...
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1answer
18 views

Email Sender of default Magento 2 order confirmation is not correct 2.2.7

After I upgrade from 2.2.6 to 2.2.7. The sender of the order confirmation is changed from sales@mydomain.com to myusername@@c59619.sgvps.net I checked the config->sales email and general->store ...
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0answers
16 views

Magento 2 email not working

$emails = ["'".$c_email."'", "'".$em."'"]; $pdfFile = 'pub/pdf/13_rajeshnagappan2016@gmail.com.pdf'; $this->inlineTranslation->suspend(); $transport = $this->_transportBuilder->...
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3answers
56 views

Magento 2.2.8 cannot find custom email template : Template file 'back_in_stock.html' is not found

I'm creating an extension which sends email from command console and / or cron. https://github.com/DominicWatts/BackInStock/tree/develop In https://github.com/DominicWatts/BackInStock/blob/develop/...
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3answers
94 views

Add BCC in Shipment Email Magento 2

Is there any Event or Observer to Add BCC in Shipment Email Programmatically Task Is Shipment Mail Send 2 Person 1st is customer and 2nd is dynamic email Please Provide me Suggestion How To Add ...
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1answer
23 views

How to disable attach file email in magento 1.x

i want disable attach file email, after checkout, there will be email sent to customers, and attached pdf invoice file. Is there any way to turn it off? Please help me how to find it, i can't find it
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2answers
54 views

Magento 2 - Email attachment is not working in my controler

Here is my code. $pdfFile = 'pub/pdf/13_rajeshnagappan2016@gmail.com.pdf'; $store = $this->_storeManager->getStore()->getId(); $transport = $this->_transportBuilder->...
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1answer
31 views

Email Error On Website

I am getting this error on our website 5.7.1 : Sender address rejected: not owned by user Email Just to make you aware email 1 is different to email 2 Any advice on resolving this would be great.
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0answers
12 views

how to change getShippingDescription() content

I want to change the contents of this variable when the stock of the product purchased is less than 0 (non-stock purchases are enabled) How I can do this?? I'm using Magento 2.3.0
2
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1answer
87 views

Magento 2:How to enable google customer review survey email from google merchant center

I am implementing the google customer review on success page. It's working fine. But survey email confirmation is not sending to customer after complete the order. Any suggestions?
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0answers
26 views

Import customers without e-mail notification?

How can I import all our customers from Magento 1 to Magento 2 without any e-mail notification? Is this possible with the default importer from Magento 2?
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0answers
103 views

Do we need to configure SMTP on our server if using external smtp?

i'm using mageplaza's SMTP extension for magento 2. https://www.mageplaza.com/magento-2-smtp/ I have configured the smtp with smtp.office365.com and when sending the test email it is giving ...
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1answer
24 views

Shipment emails not being sent even though other emails are working

I'm running into an issue where Magento is not sending the shipment confirmation email after I enter the shipment for an order. I've tried entering the shipment in the Admin page, and also entering ...
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0answers
11 views

How the invoice is send to the customer email in Magento 2

I wish to know which files are responsible to send invoice email to the customer. 1.In Backend, Go to Sales-> ordered 2.Edit the order 3. Press invoice button After generated invoice which file is ...
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2answers
83 views

Contact Form in Magento 2 Custom Module is Not Sending Email

I am currently trying to create a custom form in Magento 2.2.7. The purpose of this contact form is to provide our trade (wholesale) customers with a separate contact form to our retail customers (i.e....
3
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0answers
63 views

All Email Getting Error "CSS inlining error: DOMXPath::query(): Invalid expression magento 2.3.1

I am getting below error when get magento2 email: CSS inlining error: DOMXPath::query(): Invalid expression in selector 50% << in /var/www/html/vendor/pelago/emogrifier/src/...
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0answers
11 views

How to add custom address of customer in new order or new shipment email template?

I want to add label before the address fields.I found that currenly customer address is rendered from backend->Configuration->Customers->Customer Configuration->Address Templates. But when i edit it ...
3
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2answers
434 views

magento2 send email programmatically without template

I want to send custom email programmatically without any template. In magento 1, I used below script to do same thing. $mail = Mage::getModel('core/email'); $mail->setToName('xxx'); $mail->...
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2answers
54 views

How to change the email address in Forgot admin password template?

Magento 3.2.1. In forgot admin password template it says support@example.com and in the sender it says "owner" I know I can override the html, I just want to know how to change the variables, aren't ...
3
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1answer
45 views

How to send email by custom form

I created custom form module, if customer submit the form i need to get all values by email. My module files are Customform\ReturnRequest\Block\Index.php <?php namespace Customform\...
2
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1answer
121 views

How to send shipment email notification using rest api magento 2?

How we can send email notification of shipment using rest api /V1/shipment/:id/emails what parameters and what need to change in url need to do?
3
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0answers
31 views

Email not sending from admin in magento2

If I can place an order from the frontend, then the order email was sent successfully. But in the admin side, (Invoice, shipment, notify, send email) Email is not sending in live. But both side ...
3
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2answers
99 views

Create custom script for send mail in magento 1.9

We want to create one php file. When we run it from front side then send mail. We don't want to create module. We also wand to use magento 1.9 default functionality. Any one help me for create it.