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Questions tagged [email]

Questions about emails sent by Magento in general

473 questions with no upvoted or accepted answers
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6
votes
0answers
553 views

Debugging emails

I have a Magento ver. 2.1.3 setup that is not sending any emails. I'm trying to fix this, but nothing I do seems to work. My server has protections against spam which forces scripts to use SMTP. I'...
5
votes
0answers
25 views

Magento 2 : Is there any idea how product will come in mailchimp after connect my magento with mailchimp?

I just need to use Product Recommendations block in mailchimp account. My magento store is already connected with mailchimp account but i can not seen any product inside this product block in ...
4
votes
2answers
2k views

Magento 2: Transportbuilder sending empty mails

I'm trying to use the transportbuilder to send an custom email in my module. I succeed in sending an email, but the body is always empty. This is my email_templates.xml (placed in view/frontend/email/...
4
votes
0answers
458 views

E-mail field not required on checkout

I have a Magento 1.9.1 installation and I wish to convert the e-mail field to be non-required on the checkout process.
3
votes
1answer
47 views

Email Template Error with spanish characters

I am sending a custom email, the custom template data is in Spanish. if the template is in the English language it's working perfectly. but in Spanish language, it shows me unknown error. it's not ...
3
votes
0answers
45 views

All Email Getting Error "CSS inlining error: DOMXPath::query(): Invalid expression magento 2.3.1

I am getting below error when get magento2 email: CSS inlining error: DOMXPath::query(): Invalid expression in selector 50% << in /var/www/html/vendor/pelago/emogrifier/src/...
3
votes
0answers
30 views

Email not sending from admin in magento2

If I can place an order from the frontend, then the order email was sent successfully. But in the admin side, (Invoice, shipment, notify, send email) Email is not sending in live. But both side ...
3
votes
2answers
1k views

Magento 2:- “Forgot your password?” issue from admin side

I try to change admin password by Forgot your password link but I did not get any email for Forgot password.
3
votes
0answers
32 views

Get UnProccessed Email Default Email Template In Magento1

I am trying to fetch the email template html with processing the variable. I want forgot_password default template without processing the default variable. Is it possible to that template without ...
3
votes
0answers
596 views

Receiving Multiple Order Emails Magento 2

Occasionally multiple order emails are received by our order notification email from a single order. I cannot see any similar issues online currently for Magento 2 just for Magento 1 and was wondering ...
3
votes
1answer
53 views

M1 import orders disable all emails

We're working on importing orders from a legacy system into a Magento 1.9.2.3 store. We have a script that creates the customer if he doesn't exist and creates the order. We want to make ...
3
votes
1answer
230 views

Send email from observer using smtp on magento 2

I have this observer, and now i send emails via php mail() function, but i want to use the SMTP. Can anyone tell me which steep i need to follow? public function sendNotification($to,$subject,$...
3
votes
0answers
382 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
3
votes
5answers
2k views

Non-transactional emails are not being sent (email confirmation, welcome email, shipping)

I've looked at the core-email queue in the SQL database and only "new order" and "update order" are being sent in the queue for the CRON job. I've read somewhere that there might be an exception and ...
3
votes
0answers
449 views

Email validation in registration form to exclude example addresses

My current registration form only validates the proper input email format. Where my validation.js file has ['validate-email', 'Please enter a valid email address. For example johndoe@domain.com.', ...
3
votes
1answer
307 views

problem with 1.9.1.1 & email template

After some actions - especially relating to transactional emails - in the frontend (e.g. new customer signup, newsletter signup, forgot password etc.) there's a blank page (e.g. www.domain.com/...
2
votes
2answers
81 views
+50

How embedded CSS in transactional email works?

I have a very frustrating issue with the Magento 2 sales order emails. Through experimentation, I worked out the locations of the many files that are used to comprise these emails. At some point, I ...
2
votes
1answer
75 views

Magento 2:How to enable google customer review survey email from google merchant center

I am implementing the google customer review on success page. It's working fine. But survey email confirmation is not sending to customer after complete the order. Any suggestions?
2
votes
1answer
82 views

How to send shipment email notification using rest api magento 2?

How we can send email notification of shipment using rest api /V1/shipment/:id/emails what parameters and what need to change in url need to do?
2
votes
1answer
43 views

Magento 2 order confirmation email not sent

I'm working on a clients' store, and face a problem with no order confirmations being sent. The following error is logged in system.log: [2019-06-11 11:53:04] main.ERROR: Invalid address format [] []...
2
votes
0answers
102 views

How to show image in custom email. Magento 2

I'm getting my custom data from email function and also I'm getting the Product image URL to show it in mail now I tried many ways to show my image in email but its not working for me my custom email ...
2
votes
2answers
748 views

Magento 2.3 CSS inlining error: DOMXPath::query() Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-arrows)

I am getting this error in Magento 2.3. Error occurs with every email sent. CSS inlining error: DOMXPath::query(): Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-...
2
votes
1answer
75 views

Email not sending magento 2

I sending email from one custom module so everything is working fine but If I change from , I am not getting emails. public function beforeSendMessage(\Magento\Email\Model\Transport $subject) { ...
2
votes
1answer
29 views

change email template before sending email

Guys am trying to modifying variables used in email templates, like store name, store email for every email. How can we do this good manner? Add plugin on \Magento\Framework\Mail\TransportInterface ...
2
votes
0answers
43 views

Change VAT text to Sales Email

How can I change "VAT" with another text in the sales email? Magento 2.2.2. Thanks.
2
votes
0answers
122 views

PHP Fatal error: Cannot declare class Zend_Mail_Message after composer update Magento 2.2.7

Does anybody know how to fix this? When running the index PHP Fatal error: Cannot declare class Zend_Mail_Message I already tried Deletion of cache, redis, generated folder etc Setup upgrade and ...
2
votes
1answer
187 views

DKIM body signing issues on Magento emails

I've got magento 2.3 running on apache with php 7.2. I've got email going out through postfix. I'm trying to get DKIM set up using opendkim. The issue i'm seeing is that emails with html formatting ...
2
votes
0answers
152 views

How to override Magento 2 welcome email upon new customer account creation

I need to customize default Magento welcome email template which is sending upon new customer account creation in my custom module. I'm using the following functions for sending welcome email upon ...
2
votes
0answers
29 views

Some users can not request the new password mail

I'm not able to figure out, why some users can not request the "Forgot Password E-Mails", so Magento can not send them to the users. Magento shows message like "the mail isn't a correct one". Tested ...
2
votes
0answers
39 views

How to check why magento store can't send email with new order

I'm meeting the problem with my store, I'm using 1.9.3.2, the email with orders can't send such as new order, new shipment, new invoice but contact email is working, I have checked the log file and ...
2
votes
0answers
44 views

Magento 1.9.2 - Encrypt the password from the php file

I created a file for sending the email from my site in php via SMTP. To do this I followed a guide where he said that you had to write as text in the sending file (MailSMTP.php) both the email address ...
2
votes
0answers
162 views

Check if email already subscribed (on newsletter)

I have a custom popup for email signup to the newsletter, and add the email via a custom module, which works fine.. but, It seems to allow duplicate emails, which I don't want. How can I check if an ...
2
votes
1answer
438 views

Alert stock email not received

I've configured my Magento ver. 2.2.4 to send email to customers that have registered themselves for an stock alert when the product which is "out of stock" goes to be back in stock, but when I try to ...
2
votes
0answers
29 views

Send email to admin during extension installation?

I want to send an email to admin (website owner) to notify that our extension has been installed in your web store. For that, I have developing an extension but not getting any way to shoot the email ...
2
votes
0answers
81 views

After Hostforweb migration - Order Confirmation Emails are not being sent; Everything else works fine!

Magento 1.9.1 Aschroder.com SMTP Pro Email Extension Sendgrid.com We were affected by the Hostforweb recent meltdown (migrating the site to New York having an outage and then being assigned new IP's ...
2
votes
1answer
34 views

Magento dropshipper e-mails

I am making an extension that filters each order and send out an e-mail to each drop shipper in order. Example Order with 3 products. 2 products from drop shippers A and 1 product from drop shipper ...
2
votes
1answer
235 views

Why magento 2.1.9 not sending confirmation email after successful password reset?

In magento2 - after reset password conformation mail not send. We have default functionality in Magento 1.x but how is it possible in Magento 2.x? Thanks in advanced.
2
votes
0answers
723 views

How to send invoice mail automatically when invoice is created on Magento 2

What i tried to do, is to send invoice mail automatically to the customer when I successfully created an invoice. By default the invoice mail in send just when i checked the Email Copy Invoice and ...
2
votes
1answer
366 views

How to add custom attribute in new order confirmation email in Magento 1.9.3?

I have created custom attribute for product code. I want to add this product code in new order confirmation email. How can I implement this? I have assigned these product codes to different products. ...
2
votes
1answer
235 views

Exception #0 (UnexpectedValueException): Setup version for module 'MagePal_GmailSmtpApp' is not specified

the website was working fine until i changed an email setting from the admin panel, all of a sudden the website only shows this error 1 exception(s): Exception #0 (UnexpectedValueException): Setup ...
2
votes
0answers
906 views

New Order Confirmation Email Not Being Sent

We have a fresh Magento installation 1.9.2.4. Confirmation emails for new orders are not being sent. After reading this thread, it's clear that Magento now queues all new order emails. That thread has ...
2
votes
0answers
3k views

Order Confirmation Email Not Sending Magento 2

New order confirmation emails are not being sent out when an order is processed. If I add a comment to the order and click 'notify customer by email' that will send the update to your order ...
2
votes
1answer
473 views

Custom order summary in email

Is there any possiblity to build custom order summary form in emails? I'd like to build custom table which I can style as needed since editing files in Magento_Sales/templates/email/* doesn't have ...
2
votes
0answers
4k views

Sending custom email for custom module - Magento2

I have used the below code for a custom module to send mail. Its working fine. I want to send email for another custom module. So I duplicated the same controller file and changed the required ...
2
votes
0answers
4k views

How to Use Custom Variable in Email Template?

I'm following below post & able to send email. how to send custom email no template in magento2? I have created 1 custom variable named Custome Footer. app\code\Custom\Module\view\frontend\...
2
votes
1answer
851 views

Magento emails are not going

I am working on MAGENTO 1.9.2.4 Emails are not going in it through zend mail and php mail function even testMail emails also are not going.I have then send mails through PHP Mailer and tested it,test ...
2
votes
0answers
24 views

How can use strleft function in email template?

I am going to use strleft in email template. I used php inside the template. I am failed to use the php code in email template. Does anyone known how to use php in email template of magento? Please ...
2
votes
1answer
958 views

M2 | sales email > customize price display > how to show only grand totals?

I'm trying to style Magento's transactional emails. I already managed it to edit and style the item display and included the item picture, but i haven't found a solution to only display the grandTotal ...
2
votes
1answer
35 views

After uninstalled extension confirmation email send

Can you please tell me how can i send confirmation email to our server if someone uninstalled our extension or package. Thanks.!
2
votes
0answers
77 views

Email.less won't compile

I tried to customize my emails with the _email-extend.less in my theme. But no matter what I try to do at the end Magento only compiles the email-inline.css instead of the email.css. I also tried to ...