Questions tagged [email]

Questions about emails sent by Magento in general

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2
votes
4answers
568 views

How to use store image URL in Email Templates

I have multiple stores and want to change Store Logo in Email templates specific to the store.
2
votes
1answer
388 views

Magento2 Welcome Email

I am unable to edit the CSS for the welcome email template in Magento2. Please help me where to edit this.
2
votes
2answers
7k views

Magento 2: How to solve the message “Unable to send email”?

My Magento 2 send an email when I register in the newsletter, but I receive that exception all time: How can I solve it? Thanks
2
votes
1answer
2k views

Connection refused error while sending order confirmation mail

My magento admin dashboard says that the order confirmation mail has been successfully send, but I am not getting any mail in my inbox, and the exception.log file says this exception '...
2
votes
1answer
3k views

How to stop Magento from sending emails via cron?

In Magento 1.9.1, order confirmation emails are queued and scheduled to be sent. How can I disable this? I would like Magento to send emails in real time like it used to do.
2
votes
2answers
457 views

M 1.9.0.1 - path hints showing in order email

Believe it or not but my customer forwarded an order-email where the template path hints of the single blocks are showing. Nothing changed in config Path hints disabled Developer client IP set It ...
2
votes
1answer
460 views

Email notifications for inbox messages?

Is there any way to have magento send me an email when I get a message in my admin inbox? I don't log in often and would like to stay on top of of security patches, etc.
2
votes
2answers
1k views

How to delete email recipients from database?

After upgrading from 1.7 to 1.9.1 I have some challenges for the Cron Mail. Mail sends out as it should without any problem. When the cron job core/email_queue::cleanQueue is running, it only delete ...
2
votes
1answer
4k views

Get transactional email id by name

Does someone know how do I get the id of an email by name set on backend? I have an email created in backend in transactional emails that I want to send it programatically, but the id of it may differ ...
2
votes
1answer
2k views

Client and Admin not receiving Sales Email Notifications

I've configured notifications in System -> Configuration -> Sales Emails But still, I'm not receiving any email notification.
2
votes
3answers
2k views

$_item->getOptionByCode('simple_product') in Order Mail

In the checkout-cart (template/checkout/cart/item/default.phtml) I have this code: $simpleProduct = $this->getItem()->getOptionByCode('simple_product')->getProduct(); I want to use the same ...
2
votes
1answer
3k views

Order confirmation, add order comment, Order (send email), Send Order Email Copy To

I have a weird problem. For some reason, all order related functions doesn't work. Order confirmation doesn't get send Add order comment and email doesn't send Clicking on the send email in order ...
2
votes
1answer
2k views

New email template not sending

I created an email template which appears to be set up correctly. I say this based on it appearing in the System->Transactional Emails section. I tested this by changing the label a few times to make ...
2
votes
1answer
4k views

Magento Unable to send mail [duplicate]

I have a custom module that sends email on localhost but now when I uploaded it to a live server, it generates an exception saying that "Unable to send mail." Note: emails are enabled on the server ...
2
votes
1answer
2k views

If email exists force customer to login before ordering

My current configuration is allowing customers to place orders without having to log-in on checkout, even though they currently have accounts in the system, with the same e-mail we have stored for ...
2
votes
1answer
6k views

How can I change reply-to email adress of contact form when using transactional email template?

I am using a custom template for the contact form because I need a unique subject line for incoming contact form. I got that working by using a custom transactional email template. But now I came ...
2
votes
2answers
6k views

Order made with PayPal, new order e-mail not sent [duplicate]

I have a problem with the orders with PayPal payment gateway. When order is made, the customer didn't receive any email for "New Order" placed. I have established a sandbox for my PayPal and changed ...
2
votes
2answers
564 views

Seemingly Random Wrong Store View in Email

In a client's website, the sales emails is seemingly randomly (so far we've notice it for the order_new and the shipment_new) sent in another language that the language set for the store view the ...
2
votes
2answers
24 views

Magento 2 - Email attachment is not working in my controler

Here is my code. $pdfFile = 'pub/pdf/13_rajeshnagappan2016@gmail.com.pdf'; $store = $this->_storeManager->getStore()->getId(); $transport = $this->_transportBuilder->...
2
votes
2answers
149 views

Magento2 - New order e-mail for us

we have an extension that sends out a new order e-mail to our own private mailbox. Which is different from the ones that customers get. We print these mails automatically on a receipt printer. We use ...
2
votes
1answer
94 views

Get admin detail via load by user_id in magento 2

username = 'admin'; $user_data = Mage::getModel('admin/user')->getCollection()->addFieldToFilter('username',$username)->getData(); var_dump($user_data); //By Username get admin User's Role ...
2
votes
1answer
61 views

Add Dynamic Variable To Transaction Email

I need a dynamic variable to be called in email header and footer based off of the name of the main email template. I achieved this by adding my variable directly in the setTemplateParams()function ...
2
votes
3answers
222 views

Customer model file override issue in Magento2

I am trying to override customer model file below is the code of my di.xml <preference for = "Magento\Customer\Model\AccountManagement" type = "Vendor\Module\Model\Rewrite\Customer\...
2
votes
3answers
896 views

We're unable to send the password reset email

I'm using Magento 2.1 When I try to reset my password by using forgot password link, I get following error. Error : We're unable to send the password reset email.
2
votes
2answers
74 views

How to give condition for Contact Form Only For Registered Customer?

Below is my Contact Form Email id Box : <div class="field"> <label for="email" class="required"><em>*</em><?php echo Mage::helper('contacts')->__('...
2
votes
3answers
3k views

Magento 2: Low Stock Notification Email to Admin

We have below settings Admin -> Stores -> Configuration -> Catalog -> Inventory -> Product Stock Options Notify for Quantity Below -> 1 Admin is not getting email fo Low Stock Products. Notify ...
2
votes
3answers
257 views

How to send an Confirmation email when customer has login successfully?

I want to send a confirmation mail to the customer when has customer login. Please let me know how can I achieve it. I am using Magento 1.9.2. this is my _loginPostRedirect() function code ...
2
votes
3answers
992 views

magento 2 any type of emails is not working

when user purchases an item, email is not going neither to the client nor to the admin. what should i do to make the emails working?
2
votes
1answer
720 views

Is it possible to send email from observer using SMTP

Is it possible to send email to customer when he place an order this is my event.xml <?xml version='1.0'?> <config xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xsi:...
2
votes
1answer
444 views

Order email sent to customer but not admin

When an order is placed, the order is sent to the customer and BCC'ed to the webmaster (different domain than the website) but the order is never received by the store admin (same domain as the ...
2
votes
1answer
1k views

Send Magento order confirmation after succesful checkout

Here's my problem: When a customer in my Magento store places an order, the confirmation mail is being sent right away. Even when the payment procedure is not done. I want the order confirmation mail ...
2
votes
1answer
6k views

How to attach Invoice PDF in invoice email

I want to attach invoice pdf to the invoice mail, I followed the link and override the email functions. First Override the app/code/Mage/core/Model/Email/Template/Mailer.php like, Adding protected $...
2
votes
3answers
116 views

I could not send the mail by using the attachement in magento?

I had created the dropdown list with fields Lab,Pharmacy,Food and Nurse.When I select the lab it generates the new fields and when I select the pharmacy it generates the new field with upload button.I ...
2
votes
1answer
652 views

How to Enable/Disable transactional emails by customer?

I want to setup a customer option like Newsletter Subscription. But for transactional emails. Is there an extension for that? How can I do it?
2
votes
1answer
598 views

CE 1.9.2 - Send Queued Transactional Custom Email

I have a custom module working as I want it to that sends external stakeholders emails depending on the items in the order. I am observing the sales_order_save_after event and checking if the order ...
2
votes
1answer
263 views

Wrong email body in transactional email

I'm using the contacts module to output different contactforms in different stores in a multishop environment. I insert my contact form like this: {{block type="core/template" name="contactForm" ...
2
votes
1answer
122 views

I'm having trouble getting an observer to fire after trying to hook to the aschroder_smtppro_before_send event; any ideas?

I've been working a bit now on a little project to implement a simple blacklist for Magento CE 1.9.x and Aschroder's SMTPPro email extension. I've been in a couple of different directions with this, ...
2
votes
1answer
479 views

How to remove credit card number from order confirmation email?

I use magento 1.8.1.0. How can I remove Credit Card Number: **** **** **** 1234 this part from order confirmation email?
2
votes
1answer
1k views

Order email not working in CE 1.9 in hostgator shared hosting plan

Hello could anyone help me to resolve my order email problem, i am struggling with setting up cron job in hostgator, currently i am running on shared plan, as per hostgator, in shared service plans ...
2
votes
2answers
3k views

The e-mail queue not working - old recipients not deleted after receiving e-mails

After upgrading to 1.9.1 (from 1.7.0) I experience a lot of challenges with the Cron E-mail - and I am stuck about how to solve it... E-MAIL QUEUE not working? When customer or Admin added an order, ...
2
votes
1answer
212 views

Built in option of emailing client after submitting contact form

Is there a built in option in magento of emailing the client after submitting the contact form? I can't find anything like it..
2
votes
3answers
3k views

Customers multiple email addresses

I've been searching high and low but I can't seem to find any information on this. My client would like the ability of multiple email addresses to a customer, so that all sales emails would be sent ...
2
votes
1answer
2k views

Magento: Custom Shipping Method email notification to user and admin

i just created my custom shipping method. i created custom module. now what i want to do is if user select custom shipping method and submit the order , user and customer both will get one ...
2
votes
2answers
6k views

Connect Manager not able to install

I've recently move my Magento shop from one server to another, and since then I haven't had else but problems. I can't blame the host because they are running on professional servers with CentOS, ...
2
votes
1answer
914 views

Resend email confirmation after customer changed his email address

Magento's default behavior is to send a confirmation email to new customers, but if a customer that already has an account change his/her email address, Magento does not verify the new one. Is it ...
2
votes
1answer
246 views

Hide product options in email template for customer only not for admin

I want to customize email template for new order mail. I want to hide product options in mail for customers only, but want to show these product options in administrator mail. I am attaching a screen-...
2
votes
1answer
18 views

After send an email page is not redirecting in magento2

After email sent page is not redirecting. Email function is using in magento2 helper. $transport = $this->_transportBuilder->setTemplateIdentifier($templateConfigId) ->...
2
votes
1answer
77 views

Disable email notification for specific customers

Please can any one help me on this, I would like to disable email notofication for customers, which have a flag non_email_customers set to true. I Have Try this way. i have created a plugin for: ...
2
votes
1answer
254 views

Magento 2 : Transactional mail going to spam (only Gmail)

I have configured SMTP Magetop - Marketplace Extensions using Sendgrid(Third party service) in M2 site(ver. 2.1.8). When I trying a test for Gmail, mail is going to spam folder. But when I trying ...
2
votes
3answers
134 views

How can I add weight on an order confirmation?

I would like to add the total cart weight onto the order confirmation. On Magento 1 this code was added- <td colspan="4" align="left" valign="top" style="font-size:11px; padding:3px 9px; border-...