Questions tagged [email]

Questions about emails sent by Magento in general

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818 views

Magento 2 set email template for customer_account_information_change_email_template

I've been building on a Magento 2.1.7 store for a while now and changed all Magento email templates using the built-in editor, however, I can't seem to find the config value for which template to use ...
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1answer
30 views

Automatically generate a coupon or apply credit to a customers account

We are looking to draw in more customers to our store by offering incentive to existing customers to email friends about our website. What we want to have is a page with a form on it where they can ...
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1answer
535 views

Magento 2 : Load Roboto font in custom email template

I want to load Roboto font in the custom email template.If load fonts from admin transactional email styles it displays properly in preview but can not load in an email. Import code : @import url('...
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1answer
2k views

Magento 1.9.3.1 is not sending any order/shipment emails [duplicate]

I'm running a website on magento 1.9.3.1 and i'm having email issues. I am not using an SMTP as the installation for the SMTP Pro plugin crashed my website. I am trying to send emails through the ...
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1answer
258 views

Magento 2 Multi-site second site domain not working

I have Magento 2.1.7 with 2 websites. First site is www.domain.com second site is second.domain.com The scope for users is website so that each website has its own users. The first website ...
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1answer
248 views

Magento 2 Order notification email sent after 3 hours of creating order?

I transferred my website to another hosting company. Now When I create an order, I got the notification email 3 hours later, while it was instant email. What may have changed after the transfer?
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1answer
3k views

Change order confirmation email text

On the generic order confirmation emails that are sent out after a customer places and order, how do I go in and changed the email address for customers with questions to contact us? Right now it's ...
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1answer
387 views

Subscription and email issues Magento 2

Hi I am having issues with subscriptions and my site sending emails out. I'm pretty sure they are being caused by the same thing but I can't figure out what. Whenever a user tries to subscribe they ...
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2answers
81 views

How to change a text on the invoice?

How can I change the text on my customer's invoice " Surcharge fee " on Magento 2 Thanks!
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0answers
281 views

admin url in email template

i am sending admin edit page url for custom module as bellow. One point is that i am sending admin url from frontend. My link is http://127.0.0.1/magento/admin/Cutommodule/edit/id/62/key/...
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1answer
806 views

Magento 1.9.1 After changing the order address from admin notification, mail is not going to customer

In Magento 1.9.1, I have placed an order for a wholesale customer from the admin. The customer receives an email of new order placement. After placing the order I notice the shipping address which I ...
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2answers
2k views

Customize Magento2 sales email, in especial items.phtml

We are struggling since hours with customization of the Order- and other sales emails. The part with the email templates (e.g. order_new_guest.html etc.) works easily fine. However, we do not succeed ...
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0answers
722 views

Magento 2: Forgot Password mail not receiving to some customers

I am facing a weird issue, some of the customers not receiving password resetting email(not in spam also) after they request Forgot password, but I have tested with several test accounts these are ...
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1answer
80 views

HTML and attachment issue in order confirmation email - Magento 1.9

When someone placed an order on the website, they received a order confirmation email and its works, but the problem is its coming as attachment email and HTML format to show on the email so my ...
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votes
1answer
25 views

Magento : How Can We Mail a File From Frontend

In my website, I have an option to choose a file. I want file to be mailed to a particular email-id. Screenshot of the file upload screen I want to have a button which should mail selected file to ...
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1answer
73 views

add new to Transactional email template backend is not working

Transnational email template i cant edit in on backend nor i can't add new template page goes blank white page in backend its working fine on local environment but not on live server
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0answers
47 views

Email are not sending from my magento store

I am using following code to send email from my magento store but i am not able to sent any email <?php echo "start mail"; echo "<br>"; ini_set('memory_limit', '500M'); ini_set('...
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0answers
906 views

magento 1.9.2.2 any emails not sending

My magento server (live) not sending any emails I try several methods to fixed this but anything doesn't work I correctly set Cron on my server its running every 5 minutes. here is what I do So far ...
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votes
1answer
79 views

How to add mail subjetct in custom mail on Magento 2

I try to add mail subject in my custom mail, but i can't find anything about this. My code for sending emails looks like this: $from = array('email' => "info@info.nl", 'name' => 'info'); $...
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votes
1answer
541 views

How to change the email template depending on shipping method?

I was wondering if it is possible to change the email template after the order is placed depending on a shipping or payment method. I built the observer here: config.xml <events> ...
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0answers
792 views

Override order_new_guest.html email template in Magento 2

In my custom module i want to override new order email template which will be sent after customer placed an order, what i've done so far are created the file in app/design/namespace/module/...
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1answer
376 views

Magento Shipment Email Confirmation Being Sent Twice

Our shipment confirmation email is being sent twice. They email templates look the same except one email includes tracking while the other does not. This only happens with shipment confirmations, ...
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0answers
579 views

Magento 2 : Use Customer Data Model in transactional e-mail templates

I'm Trying to send a transactional mail and I want to use the customer data model in my e-mail template. Note: Customer Data Model (\Magento\Customer\Model\Data\Customer). Not Customer Model (\Magento\...
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1answer
220 views

How to Send Emai SMTP with template in magento 2?

I follow this respitory to send SMTP email and it successfully done, but right now if i want to set the template for email i have to use setBodyHtml() like this: $body = '<html><head> <...
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1answer
132 views

Language prefix in email template path Magento 2

I am currently building a Magento 2 module. I defined adminhtml/system.xml file: <config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:...
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1answer
175 views

How to track whether the order confirmation mail is loaded in email queue or not

I have a problem which order confirmation mail sent twice. I debug the cron.php file and it works good. My ecommerce send well all kind of email automatically but order confirmation mail. I realize ...
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votes
1answer
908 views

Share Cart via Email in Magento 2

I'm currently building a store where I want a user to be able to share their cart with someone via email. So that say a child could send their cart to their parents who could open the link in the ...
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1answer
69 views

How to send custom email with custom module to mutiple user in magento 1.9?

I want send custom email with custom module in magento.I have successfully send email to customer after submit inquiry. now need to send custom email to admin with diffrent template. i.e customer ...
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votes
1answer
373 views

Magento add custom attribute to transaction email items

I want to change the default SKU field inside the transactional email item field, to a custom attribute. Therefore I need to edit the following file: /app/design/frontend/theme/theme/template/email/...
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0answers
252 views

Custom Form with not sending emails from frontend:Unable to send email. Sample of a custom notification error from Contact Us Form

I have following email controller in my custom module not sending emails. when I print the $params arrays it giving the output not email is not sending. Please check and let me know what is wrong with ...
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votes
1answer
50 views

Module is not working on front and not sending emails

I have just created a form with sending email but my module is not working on front end its going to 404 so i am unable to test if my form is working and sending email My Config.xml file in app > ...
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1answer
68 views

what should i do to get my emails worked in magento 2

The client gets email when they create account. but later they don;t get any emails during purchasing. i dont want to use extensions.
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1answer
259 views

Magento Currency code in Transaction email showing only base currency code..

I have configured a uk store in my magento site.. Now in order invoices It is showing euro symbol which is the currency code of default store.. I need the The uk pound symbol.. In uk store frontend ...
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1answer
16 views

Get rid of tracking email being sent when we don't offer tracking as a option

When our customers get sent a confirmation email it states a "we will send an email with a link to track your order". We do not offer this and would like to remove this.
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1answer
53 views

Send mail on New product add and on edit existing product

I want to sent one email when we adding new product & another different email when we editing present product?
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0answers
92 views

How to send compare product list via email in magento 1.9?

I want send compare product list via email in magento 1.9. i have tried this link Email Compare Product List but not works for me. following is my list.phtml file <?php <div class="page-title ...
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1answer
894 views

Send Customer Registration Confirmation mail using SOAP API

I am trying to create API for customer signup. I works perfectly but now i need to add one more functionality. i want to sent customer confirmation mail when customer register. i have tried all but ...
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0answers
25 views

What is the best solution to adopt for email marketing in magento?

I am in a requirement to develop something that will help me to send emails to subscribed customers for their abandoned carts, pending wishlist items, promotional email whenever required, etc. What ...
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1answer
298 views

sender address must contain a domain in While Sent NewsLetter magento 2

I am working with Newsletter in Magento 2. I have follow this link http://blog.belvg.com/newsletters-in-magento-2-0.html to Configure NewsLetter in Magento 2. After Queueing Newsletter, admin ...
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0answers
313 views

Send email depending on selected option in Contact form

I have created a custom select in contact form (Contact Us page). Is it possible to send an email to a different email address depending of the selected option? i.e. if i choose 'Area 1' the email is ...
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votes
1answer
355 views

Magento 1.x : Custom emails sent by cronjob returning admin store url instead of store base url

Here is how I'm sending emails from my multi-site magento 1.9.2.4, this function is called by a cron job & working fine to send emails. Everything is working fine but all of the emails templates ...
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votes
1answer
30 views

Not getting emails from Magento custom form

I made a custom form using instructions found at Inchoo. I've created the form and it's appearing properly but the mails are not sending at all. I get an error 'Unable to Send email' which comes from ...
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1answer
933 views

How can i send an Confirmation email when Registered email id Was changed by customer?

In My account after login, the customer can change the registered email id.I want to send a confirmation mail to the customer whenever the email id is changed. Please let me know how I can achieve it. ...
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3answers
700 views

Unable to send inquiry in contact form

I have an issue with my contact form. I have created a static block and I insert this code {{block type='core/template' name='contactForm' action='/contact-us/index/post' template='contacts/form....
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1answer
23 views

Emails footer.html not in en_US localization (multistore)

I think since an update to 1.9.2.4, I have problems with the email footer (/app/locale/en_US/template/email/html/footer.html). In my default-shop in german (de_DE) the content of footer.html is shown, ...
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1answer
23 views

I am getting mail afrer Clicking Forgot Password, but after clicking the password reset link I m getting a blank page

Forget Password link not loading layout and template page.
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0answers
123 views

Error while checkout

I'm trying to send email to customer email id while he place order after click checkout I got this error : Exception #0 (Magento\Framework\Exception\MailException): 5.7.0 Must issue a STARTTLS ...
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1answer
440 views

Duplicate and Previous Customer Transaction Emails are being Sent 1.9.4

I apologize if this is the wrong way to ask this question. I don't have enough reputation points to ask in the original post. And I'm almost out of hair from trying to figure out this issue. Magento ...
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0answers
2k views

Magento 2: SMTP Email gives error “Could not open socket”

Using Magento 2 Version 2.1.0 on WAMP Windows 10 As continue with this question Magento 2: SMTP Email gives error "Invalid sender data" Now this is my code $storeScope = \Magento\...
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2answers
84 views

how to reset password for 15000 user and send it to the email id in magento 1.9

i got this error Fatal error: Uncaught exception 'Exception' with message 'Warning: simplexml_load_string(): Entity: line 41: parser error : StartTag: invalid element name in public_html/lib/...