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Questions tagged [email]

Questions about emails sent by Magento in general

5
votes
0answers
501 views

Debugging emails

I have a Magento ver. 2.1.3 setup that is not sending any emails. I'm trying to fix this, but nothing I do seems to work. My server has protections against spam which forces scripts to use smtp. I'...
3
votes
0answers
31 views

Get UnProccessed Email Default Email Template In Magento1

I am trying to fetch the email template html with processing the variable. I want forgot_password default template without processing the default variable. Is it possible to that template without ...
3
votes
0answers
522 views

Receiving Multiple Order Emails Magento 2

Occasionally multiple order emails are received by our order notification email from a single order. I cannot see any similar issues online currently for Magento 2 just for Magento 1 and was wondering ...
3
votes
0answers
337 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
3
votes
0answers
434 views

E-mail field not required on checkout

I have a Magento 1.9.1 installation and I wish to convert the e-mail field to be non-required on the checkout process.
3
votes
0answers
448 views

Email validation in registration form to exclude example addresses

My current registration form only validates the proper input email format. Where my validation.js file has ['validate-email', 'Please enter a valid email address. For example johndoe@domain.com.', ...
2
votes
0answers
27 views

How to show image in custom email. Magento 2

I'm getting my custom data from email function and also I'm getting the Product image URL to show it in mail now I tried many ways to show my image in email but its not working for me my custom email ...
2
votes
0answers
33 views

Change VAT text to Sales Email

How can I change "VAT" with another text in the sales email? Magento 2.2.2. Thanks.
2
votes
0answers
73 views

PHP Fatal error: Cannot declare class Zend_Mail_Message after composer update Magento 2.2.7

Does anybody know how to fix this? When running the index PHP Fatal error: Cannot declare class Zend_Mail_Message I already tried Deletion of cache, redis, generated folder etc Setup upgrade and ...
2
votes
0answers
100 views

How to override Magento 2 welcome email upon new customer account creation

I need to customize default Magento welcome email template which is sending upon new customer account creation in my custom module. I'm using the following functions for sending welcome email upon ...
2
votes
0answers
28 views

Some users can not request the new password mail

I'm not able to figure out, why some users can not request the "Forgot Password E-Mails", so Magento can not send them to the users. Magento shows message like "the mail isn't a correct one". Tested ...
2
votes
0answers
39 views

How to check why magento store can't send email with new order

I'm meeting the problem with my store, I'm using 1.9.3.2, the email with orders can't send such as new order, new shipment, new invoice but contact email is working, I have checked the log file and ...
2
votes
0answers
35 views

Magento 1.9.2 - Encrypt the password from the php file

I created a file for sending the email from my site in php via SMTP. To do this I followed a guide where he said that you had to write as text in the sending file (MailSMTP.php) both the email address ...
2
votes
0answers
103 views

Check if email already subscribed (on newsletter)

I have a custom popup for email signup to the newsletter, and add the email via a custom module, which works fine.. but, It seems to allow duplicate emails, which I don't want. How can I check if an ...
2
votes
0answers
28 views

Send email to admin during extension installation?

I want to send an email to admin (website owner) to notify that our extension has been installed in your web store. For that, I have developing an extension but not getting any way to shoot the email ...
2
votes
0answers
78 views

After Hostforweb migration - Order Confirmation Emails are not being sent; Everything else works fine!

Magento 1.9.1 Aschroder.com SMTP Pro Email Extension Sendgrid.com We were affected by the Hostforweb recent meltdown (migrating the site to New York having an outage and then being assigned new IP's ...
2
votes
0answers
587 views

How to send invoice mail automatically when invoice is created on Magento 2

What i tried to do, is to send invoice mail automatically to the customer when I successfully created an invoice. By default the invoice mail in send just when i checked the Email Copy Invoice and ...
2
votes
0answers
81 views

Magento 1.9.2.2 emails not sending

sorry but im really quite new to magento. Recently all emails stop sending from my site. Emails are generated in core_email_queue but are not sending. I have cron jobs configured and i have ...
2
votes
0answers
888 views

New Order Confirmation Email Not Being Sent

We have a fresh Magento installation 1.9.2.4. Confirmation emails for new orders are not being sent. After reading this thread, it's clear that Magento now queues all new order emails. That thread has ...
2
votes
0answers
3k views

Order Confirmation Email Not Sending Magento 2

New order confirmation emails are not being sent out when an order is processed. If I add a comment to the order and click 'notify customer by email' that will send the update to your order ...
2
votes
0answers
4k views

Sending custom email for custom module - Magento2

I have used the below code for a custom module to send mail. Its working fine. I want to send email for another custom module. So I duplicated the same controller file and changed the required ...
2
votes
0answers
4k views

How to Use Custom Variable in Email Template?

I'm following below post & able to send email. how to send custom email no template in magento2? I have created 1 custom variable named Custome Footer. app\code\Custom\Module\view\frontend\...
2
votes
0answers
24 views

How can use strleft function in email template?

I am going to use strleft in email template. I used php inside the template. I am failed to use the php code in email template. Does anyone known how to use php in email template of magento? Please ...
2
votes
0answers
67 views

Email.less won't compile

I tried to customize my emails with the _email-extend.less in my theme. But no matter what I try to do at the end Magento only compiles the email-inline.css instead of the email.css. I also tried to ...
2
votes
0answers
1k views

External SMTP server in Magento 2?

Do you guys know any easy way to set up Magento 2 to use external SMTP server? We currently use MailGun. Thanks
2
votes
0answers
928 views

Magento 1.9.1.0 Cron job / Order confirmation mail not sent

I've set up a Cron job through cPanel for my Magento install using the code: * * * * * wget -O /dev/null -q http://www.webpage.com/shop/cron.php > /dev/null (the cron.php file is in the ...
2
votes
0answers
204 views

I am getting 'Permission denied' every time when a mail is send

I have my Magento 1.9 installed on CentOS 6.6 locally and every time I send a mail I get permission denied. Same mail settings works perfectly fine on Production (AWS). I tried on different ...
2
votes
0answers
387 views

Is there way to send the reports generated by magento (under reports) to a mail?

I need to setup a cron job to send the reports generated by magento to a particular mail. Is there way to configure this ?
2
votes
0answers
695 views

magento got invalid login or password error for customer

i added one customer programmatically and send mail to that customer for new password and also in admin side i found that customer but when customer try to login with email id and password got error '...
2
votes
0answers
235 views

Magento custom email Not sending when tried programatically in localhost from shell folder (not in local directory) using SMTP

i need to create a custom mailing script in magento in Shell folder. I got the sample script from internet. this script was described as a stand alone script and no template id's are required and this ...
2
votes
0answers
1k views

Troubleshooting customer email missing in orders

Customer email is required in one step checkout, however, in the last three months I have had a few orders that have not captured the customers email or at least not saved it to the Magento order. ...
1
vote
0answers
11 views

Magento 2 Invite friend via email with custom template in Myaccount dashboard Section

I have added a link in my account dashboard section, but i would like insert Invite email field with custom template. Thanks
1
vote
0answers
10 views

How to share wishlist email from a custom module in Magento2.2.5?

I have created a custom module for wishlist, and I need to share email from wishlist which include multiple products in Magento2.2.5? My Code: <?php namespace Emipro\GuestWishlist\Controller\...
1
vote
0answers
37 views

how to call phtml file in email template in magento2

I need to pass the phtml file into email template. but I'm getting error like Error filtering template: Invalid template file: 'Vendor_Module::emailproducts.phtml' in module: '' block's name: '...
1
vote
0answers
177 views

After upgrade to Magento 2.2.8 my transactional email is not working anymore

I just updated to Magento 2.2.8 and now my email is not working anymore, the message I get is: The message should be an instance of \Zend_Mail I tried the Mageside and Mageplaza module, also ...
1
vote
0answers
17 views

How to send Product Image in Mail. Magento 2

I want to send the Product Image in email I'm getting the ID of the product from my custom table now from that ID how can I get the image of the product and send it in the email public function ...
1
vote
0answers
17 views

How to Append Comment When “Send Tracking Information” is Clicked

After an order is shipped with the tracking number another button appears "Send Tracking Information". If clicked it resends the tracking email to customer. But one doesn't get the checkbox to append ...
1
vote
0answers
50 views

How to move product.info.mailto block in custom layout file in magento 2?

In vendor file \magento226\vendor\magento\module-catalog\view\frontend\layout\catalog_product_view.xml I found <container name="product.info.extrahint" as="extrahint" label="Product View ...
1
vote
0answers
28 views

Magento 2 Send Admin Customer Registration Email

I'm trying to set up an observer that sends an email to the admin when a user registers on the website. I am following a tutorial but have hit a dead end. The observer is working correctly however I ...
1
vote
0answers
13 views

Having problems with Magento 2.2.4 outgoing email to customers

Can anybody identify this error message and tell me what it means? Running Magento 2.2.4 TLS 1.2 Have Campaigner Extension installed I have problems sending customers emails from Admin panel and ...
1
vote
0answers
17 views

Cron dosen't sending newsletter

I run manually cron via cron:run first I got the error that email address isn't valid when I correct that, now in cron.log I don get nothing about newsletter sending, I don't receive the email either. ...
1
vote
0answers
51 views

Magento 2 : SMTP email not received in LIVE site but working in localhost

Am using this extension for SMTP email- https://www.mageplaza.com/magento-2-smtp/ .This extension work perfectly in my localhost but live site its not working and no email are received for forget ...
1
vote
0answers
19 views

In Magento 2.2.5, logo is not changing in custom mail

In Magento 2.2.5, I am adding some custom mail functionality. It is triggering with the content. But the mail logo is not changed. Here is mail template content. Changed mail logo in Admin panel - ...
1
vote
0answers
38 views

M2 Confirmation Mail: prefix won't translate

Customers are saved in the DB with prefix "Mr." or "Mrs.". Registration Confirmation Email Template looks like this {{template config_path="design/email/header_template"}} <p class="greeting">...
1
vote
0answers
19 views

Magento 2 | How to put Button in Guest user Order and Account Information Page?

I need to edit email address of Guest Customer. As form the picture: I know it should be done by plugin but I want to know What is the right way to find right method to override for putting button ...
1
vote
0answers
74 views

Duplicate order confirmation mail

Thanks for providing solution. I have apply same solution in one of my site along with I have follow all your steps. But it still send two confirmation mailto both admin and customers. My magento ...
1
vote
0answers
25 views

How to send create account email

Using this code i have create new customer and also it will login $customerFactory = $objectManager->get('\Magento\Customer\Model\CustomerFactory'); $websiteId = $storeManager->getWebsite()->...
1
vote
0answers
12 views

Handling email attachments through Filesystem, correct or unnecessary?

I have a custom contact form for sending emails. One of the options is to attach a PDF. This is the part of the controller that handles checking the attachments and uploading them. $files = $...
1
vote
0answers
26 views

AheadWorks - Follow Up Email extension review event

I'm using Follow Up Email extension from AheadWorks. I wrote a rule to send a notification email when a user has submitted a review. What I'd want to achieve is to state name and sku of product for ...
1
vote
0answers
60 views

Send customer account creation email to admin

I want to send account creation notification email to admin . I followed following code. events.xml path Namespace/Modulename/etc <?xml version="1.0"?> <config xmlns:xsi="http://www.w3.org/...