Questions tagged [email]

Questions about emails sent by Magento in general

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Debugging emails

I have a Magento ver. 2.1.3 setup that is not sending any emails. I'm trying to fix this, but nothing I do seems to work. My server has protections against spam which forces scripts to use SMTP. I'...
Oylex's user avatar
  • 201
5 votes
0 answers
202 views

Magento2 how to fix upgrade UCT tool errors

1. 36 WARNING Extending from class 'Magento\Framework\App\Action\Action' that is @deprecated on version '2.4.5' - See \Magento\Framework\App\ActionInterface 2. Using class 'Magento\Framework\...
Nagaraju Kasa's user avatar
5 votes
0 answers
74 views

Magento 2 : Is there any idea how product will come in mailchimp after connect my magento with mailchimp?

I just need to use Product Recommendations block in mailchimp account. My magento store is already connected with mailchimp account but i can not seen any product inside this product block in ...
Dhaval Vaghela's user avatar
4 votes
1 answer
637 views

The Store View selected for sending Welcome email from is not related to the customer's associated website : Magento 2

I have Magento 2.4.4 and multi website is setup in the store. If i create the customer from the front-end then it works fine and correct website assigned to customer also works fine. Issue is when i ...
Sunny Rahevar's user avatar
4 votes
1 answer
2k views

Alert stock email not received

I've configured my Magento ver. 2.2.4 to send email to customers that have registered themselves for an stock alert when the product which is "out of stock" goes to be back in stock, but when I try to ...
Coquelicot's user avatar
4 votes
2 answers
3k views

Magento 2: Transportbuilder sending empty mails

I'm trying to use the transportbuilder to send an custom email in my module. I succeed in sending an email, but the body is always empty. This is my email_templates.xml (placed in view/frontend/email/...
Xaiamedia's user avatar
  • 341
4 votes
0 answers
616 views

E-mail field not required on checkout

I have a Magento 1.9.1 installation and I wish to convert the e-mail field to be non-required on the checkout process.
Konstantinos Koletsas's user avatar
4 votes
5 answers
2k views

Non-transactional emails are not being sent (email confirmation, welcome email, shipping)

I've looked at the core-email queue in the SQL database and only "new order" and "update order" are being sent in the queue for the CRON job. I've read somewhere that there might be an exception and ...
popo's user avatar
  • 41
4 votes
1 answer
360 views

Why magento 2.1.9 not sending confirmation email after successful password reset?

In magento2 - after reset password conformation mail not send. We have default functionality in Magento 1.x but how is it possible in Magento 2.x? Thanks in advanced.
Gautam's user avatar
  • 51
3 votes
0 answers
637 views

Magento 2 set custom variable to use in email template on all emails

I want to be able to add a custom variable through an event observer of some sort which enables me to output this variable in any given email template. I know I can make an event observer for example ...
ElFietsbel's user avatar
3 votes
1 answer
277 views

Email Template Error with spanish characters

I am sending a custom email, the custom template data is in Spanish. if the template is in the English language it's working perfectly. but in Spanish language, it shows me unknown error. it's not ...
Ashish Viradiya's user avatar
3 votes
0 answers
52 views

Email not sending from admin in magento2

If I can place an order from the frontend, then the order email was sent successfully. But in the admin side, (Invoice, shipment, notify, send email) Email is not sending in live. But both side ...
Mahi M's user avatar
  • 2,540
3 votes
0 answers
662 views

How to show image in custom email. Magento 2

I'm getting my custom data from email function and also I'm getting the Product image URL to show it in mail now I tried many ways to show my image in email but its not working for me my custom email ...
Asad Khan's user avatar
  • 1,486
3 votes
3 answers
2k views

Magento 2:- "Forgot your password?" issue from admin side

I try to change admin password by Forgot your password link but I did not get any email for Forgot password.
sky's user avatar
  • 1,397
3 votes
0 answers
34 views

Get UnProccessed Email Default Email Template In Magento1

I am trying to fetch the email template html with processing the variable. I want forgot_password default template without processing the default variable. Is it possible to that template without ...
Bhupendra Jadeja's user avatar
3 votes
0 answers
812 views

Receiving Multiple Order Emails Magento 2

Occasionally multiple order emails are received by our order notification email from a single order. I cannot see any similar issues online currently for Magento 2 just for Magento 1 and was wondering ...
harri's user avatar
  • 5,465
3 votes
0 answers
930 views

How to send invoice mail automatically when invoice is created on Magento 2

What i tried to do, is to send invoice mail automatically to the customer when I successfully created an invoice. By default the invoice mail in send just when i checked the Email Copy Invoice and ...
Alin Lupoiu's user avatar
  • 2,662
3 votes
1 answer
88 views

M1 import orders disable all emails

We're working on importing orders from a legacy system into a Magento 1.9.2.3 store. We have a script that creates the customer if he doesn't exist and creates the order. We want to make ...
Haim's user avatar
  • 2,144
3 votes
0 answers
376 views

How to add receipent email in footer email template magento2

I have created custom footer email template by overriding it from Marketing >Email Templates. I have an requirement where i have to display the recipient email address in the footer every-time in the ...
Mahesh's user avatar
  • 31
3 votes
1 answer
359 views

Send email from observer using smtp on magento 2

I have this observer, and now i send emails via php mail() function, but i want to use the SMTP. Can anyone tell me which steep i need to follow? public function sendNotification($to,$subject,$...
Alin Lupoiu's user avatar
  • 2,662
3 votes
0 answers
705 views

Magento 2: Setting cron job for changing order status, can affect on performance?

I want to set cron job for order confirm. Below controller code Confirm.php used for confirm order from my fronted custom module. This will Set order status confirm. This is working fine. <?php ...
Dev's user avatar
  • 369
3 votes
0 answers
6k views

How to Use Custom Variable in Email Template?

I'm following below post & able to send email. how to send custom email no template in magento2? I have created 1 custom variable named Custome Footer. app\code\Custom\Module\view\frontend\...
Jackson's user avatar
  • 9,909
3 votes
1 answer
1k views

M2 | sales email > customize price display > how to show only grand totals?

I'm trying to style Magento's transactional emails. I already managed it to edit and style the item display and included the item picture, but i haven't found a solution to only display the grandTotal ...
Leander's user avatar
  • 31
3 votes
0 answers
92 views

Email.less won't compile

I tried to customize my emails with the _email-extend.less in my theme. But no matter what I try to do at the end Magento only compiles the email-inline.css instead of the email.css. I also tried to ...
Timo.Klement's user avatar
3 votes
0 answers
516 views

Email validation in registration form to exclude example addresses

My current registration form only validates the proper input email format. Where my validation.js file has ['validate-email', 'Please enter a valid email address. For example [email protected].', ...
Jay Sarraf's user avatar
3 votes
1 answer
318 views

problem with 1.9.1.1 & email template

After some actions - especially relating to transactional emails - in the frontend (e.g. new customer signup, newsletter signup, forgot password etc.) there's a blank page (e.g. www.domain.com/...
marcel's user avatar
  • 31
2 votes
3 answers
345 views

Prevent invoice email notification after invoice creation in Magento 2

I have used below event to stop Invoice email notification that is triggered after the invoice creation. Vendor/Module/etc/events.xml <?xml version="1.0"?> <config xmlns:xsi="...
Jafar Pinjar's user avatar
  • 1,929
2 votes
0 answers
47 views

How to determine refund type while issuing credit memo ? (Magento 2)

i am implementing an functionality where i need to determine refund type while issuing credit memo so based on that i can send different email template to customers. I have checked in Magento\Sales\...
Hamendra Sunthwal's user avatar
2 votes
2 answers
476 views

Magento 2 : Get shipping method using observer

I am trying to get the the shipping method using observer but I cant seem to get it to work, this is what I have for the ShippingTypeEmail.php <?php namespace vendor\Emails\Observer; use Magento\...
miller75's user avatar
  • 409
2 votes
0 answers
267 views

How to unsubscribe customers on mass / bulk in Magento 2.3

We have migrated from M1 to M2, and it appears on M1 we had customers "subscribed" in Magento admin but had subsequently unsubscribed in our email platform. Unfortunately, this had not ...
Jeff's user avatar
  • 121
2 votes
0 answers
70 views

Error sending emails "Magento\Framework\Mail\MimeMessage"

Every time magento has to send an email to the customer either for sale, or for anything that has to do with operations that require sending an email to the customer.   I have checked the log system....
Manuel Perez Garrido's user avatar
2 votes
0 answers
663 views

order confirmation email send twice for customer

When placing an order the customer receives two duplicate confirmation emails. I found this solution: New order email being sent twice but I can't find anything in the database !! I don't know what ...
AnaMagento's user avatar
2 votes
0 answers
161 views

Adding Predefined Variables to New Email Template?

I am creating a new email template and am trying to attach predefined variables (specifically Order Id) to the new template. I would like the option of clicking on the "Insert Variable" button and ...
pkc21's user avatar
  • 21
2 votes
0 answers
801 views

Magento 2.3.4 Emails have 2 content type headers

I am getting a few rejected emails undelivered from my Magento 2 install with the following error message or similar, but only about 1% at most of all customers (1000's), this problem does not occur ...
Jaimie Dijstra's user avatar
2 votes
2 answers
432 views

Magento 2.3.3 Undefined property EmailMessage.php

I am having this issue after upgrading to magento 2.3.3 and applied the email patch they provided. When try to send email I get: report.CRITICAL: Notice: Undefined property:Magento\Framework\Mail\...
G. G.'s user avatar
  • 1,132
2 votes
3 answers
461 views

How embedded CSS in transactional email works?

I have a very frustrating issue with the Magento 2 sales order emails. Through experimentation, I worked out the locations of the many files that are used to comprise these emails. At some point, I ...
AdamJones's user avatar
2 votes
0 answers
118 views

Which emails are send by schedule?

I'm having some emails been sent by my Magento 2, and others not, I'm suspecting that the Magento has sent just the transactional emails sent immediately, not the emails by cron schedule, even with my ...
Rafael Corrêa Gomes's user avatar
2 votes
2 answers
757 views

Magento 2 : How to add custom parameter in invoice template email

I want to add a custom parameter in the invoice template and display that template. so please give me any solution on how to do that?
Vishal Baraiya's user avatar
2 votes
0 answers
67 views

Magento 2.3.2 custom email send createAttachment() method is not working

custom email send createAttachment() method is not working how to solve?
pankaj parmar's user avatar
2 votes
1 answer
409 views

Magento 2:How to enable google customer review survey email from google merchant center

I am implementing the google customer review on success page. It's working fine. But survey email confirmation is not sending to customer after complete the order. Any suggestions?
Shomita's user avatar
  • 1,113
2 votes
1 answer
223 views

Magento 2 order confirmation email not sent

I'm working on a clients' store, and face a problem with no order confirmations being sent. The following error is logged in system.log: [2019-06-11 11:53:04] main.ERROR: Invalid address format [] []...
Digitaq's user avatar
  • 151
2 votes
1 answer
490 views

Disable email notification for specific customers

Please can any one help me on this, I would like to disable email notofication for customers, which have a flag non_email_customers set to true. I Have Try this way. i have created a plugin for: ...
Wojciech Ka's user avatar
2 votes
0 answers
880 views

Email Sender name is not correct in all emails in Magento 2.3

After upgrading in Magento 2.3.1, Email sender name is not showing correct as configured in admin. If Email [email protected] is configured in admin then sender name is showing "info". How can I fix ...
Vinod Kumar's user avatar
  • 2,045
2 votes
1 answer
136 views

Email not sending magento 2

I sending email from one custom module so everything is working fine but If I change from , I am not getting emails. public function beforeSendMessage(\Magento\Email\Model\Transport $subject) { ...
Daniel_12's user avatar
  • 680
2 votes
1 answer
155 views

change email template before sending email

Guys am trying to modifying variables used in email templates, like store name, store email for every email. How can we do this good manner? Add plugin on \Magento\Framework\Mail\TransportInterface ...
Daniel_12's user avatar
  • 680
2 votes
1 answer
79 views

Change VAT text to Sales Email

How can I change "VAT" with another text in the sales email? Magento 2.2.2. Thanks.
KernelPaniC's user avatar
2 votes
0 answers
363 views

PHP Fatal error: Cannot declare class Zend_Mail_Message after composer update Magento 2.2.7

Does anybody know how to fix this? When running the index PHP Fatal error: Cannot declare class Zend_Mail_Message I already tried Deletion of cache, redis, generated folder etc Setup upgrade and ...
Sander van Zuidam's user avatar
2 votes
0 answers
206 views

Some invoices not showing on grid and email not sent, but row are created in DB

We have been having this occasional issue, for some orders, the payment is processed (by any of our methods), the sales_flat_invoice_* records are created for the invoice, the items and the grid. But ...
wren's user avatar
  • 21
2 votes
0 answers
452 views

How to override Magento 2 welcome email upon new customer account creation

I need to customize default Magento welcome email template which is sending upon new customer account creation in my custom module. I'm using the following functions for sending welcome email upon ...
sreelakshmi's user avatar
2 votes
0 answers
31 views

Some users can not request the new password mail

I'm not able to figure out, why some users can not request the "Forgot Password E-Mails", so Magento can not send them to the users. Magento shows message like "the mail isn't a correct one". Tested ...
eoztwl's user avatar
  • 21

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