Questions tagged [email]

Questions about emails sent by Magento in general

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100 votes
16 answers
190k views

New order email confirmation not being sent

I have upgraded my website to 1.9.1 and now my customers are not receiving order confirmation email. I tried sending through the admin panel but nothing happens, also no update email is being ...
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  • 1,009
34 votes
2 answers
26k views

Magento 1.9.1 Email Queue not working/buggy - how to troubleshoot and what is considered the best patch?

First of all yes, this is yet another question/topic about the 1.9.1 email queue. But it is not about about any cron problems (like this or this) or about the new queue feature not being used (like ...
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  • 1,091
23 votes
7 answers
23k views

Magento 2: send email with Attachment

How to send email with a file attachment.
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  • 1,180
9 votes
5 answers
22k views

Magento : send file attachements in Emails

in a custom module, I use this function to send Emails: public function sendMail($errorCod, $errorMsg) { $mail = Mage::getModel('core/email'); $recipients = array( Mage::...
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  • 597
2 votes
5 answers
4k views

Magento 2.3: Add Attachment with email (Magento 2.3 use zendframework 2)

I am working on a module in which I need to attach an attachment with sales email. However, Magento 2.3 use zendframework2 so email attachment is not the same as zendframework1 (in Magento 2.2). Can ...
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9 votes
6 answers
12k views

Magento 2.3 custom email attachment not working

Custom email attachment file is not working in magento 2.3. its working in Magento 2.2.X Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Mail\Message\Interceptor::...
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1 vote
4 answers
18k views

How to create a custom form for sending email with file attachment in magento 2

How to create a custom form for sending email in Magento 2 Fields are like First name Last name Address City State Zip code Email Phone Product type: checkbox Option like (1) One (2) Two File upload ...
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11 votes
1 answer
41k views

How to send an email programmatically in Magento 2? [duplicate]

How to send an email programmatically in Magento 2 instead of php mail() function?
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6 votes
2 answers
19k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override the new order email template and add custom details in the order email. Please help. Steps I have done 1. I have created a new email template and assign it to a ...
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  • 911
7 votes
2 answers
25k views

how to send custom email no template in magento2?

In magento2 send email with contact module use: $transport = $this->_transportBuilder ->setTemplateIdentifier($this->scopeConfig->getValue(self::XML_PATH_EMAIL_TEMPLATE, $...
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  • 2,044
5 votes
2 answers
10k views

Magento 2 : Is there any way to disable Welcome Email after signup

What is the right approach to disable Welcome Email after completes registration process. I'm using magento2.1. We have an integration with a customer management system and which will sent email to ...
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0 votes
0 answers
857 views

Magento 2 : How to send form data to admin email?

How to send the form data through email to admin I have created a form in the template and on submit click it should send data to the admin.
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13 votes
2 answers
10k views

Invalid email address "admin@eternal.florist"

Hi I bought this new fancy domain name and now I'm in trouble. I was trying to set that into store email addresses in Magento admin. And got the above error. What do I do? (I've also attempted to ...
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  • 325
16 votes
2 answers
18k views

Magento 2 error: We're sorry, an error has occurred while generating this email

I am getting below error in magento 2 local system. We're sorry, an error has occurred while generating this email.
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9 votes
3 answers
42k views

order confirmation email not send in magento 2

I Installed magento 2 on my vps server and configured store email like this but order confitmation email will not send to the customers what should I do , should I setup cron as some link ...
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  • 731
6 votes
2 answers
16k views

Magento 2 - Emails -> if statement

I'm currently configuring my transactional emails for Magento 2 and since I am in germany and want to ship some parts to a partner inside the EU i can place those orders without calculating taxes for ...
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26 votes
4 answers
18k views

Magento 2: Sending Email Programmatically

Does Magento 2 have any built-in integration with third party transaction email deliverability systems like Amazon SES, Mandrill, etc., or is the built-in email functionality still based around PHP's ...
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  • 43.8k
11 votes
5 answers
20k views

How to solve the message "Character content other than whitespace"?

I've received that message below when I try to reset my admin password using the Admin panel, I've my custom module installed. I see this same message on a white screen when I try to access using the ...
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7 votes
7 answers
14k views

How do I add a customer's email to the sales invoice?

Essentially looking to add customer email to our customer's receipts (invoices) and sales order emails that are generated to dispatch/couriers as well etc. With a bit of searching I've established ...
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  • 1,013
5 votes
1 answer
11k views

password in email confirmation of registration

When a customer signs up on my site, it receives a confirmation of registration which it is written the username and password. Is it regular to have the password in plain text in email?
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  • 461
1 vote
2 answers
2k views

How to send 2 newsletter success emails at the same time with magento [duplicate]

I managed to add the 2nd emails select field but am wondering how to send 2 different emails to the newsletter subscriber.
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1 vote
4 answers
13k views

Magento e-mail sending does not work

When I complete an order, I configured Magento to send an e-mail to the buyer. But no e-mail are sent… In the “sales email” page (in the system settings), I enabled all e-mails. And in the “system ...
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  • 147
0 votes
2 answers
415 views

Magento order confirmation emails are not working

The order confirmation email doesn't work. All other e-mails are sent. The cronjob is working properly, I checked in my database. Screenshot: Magento version 1.9.2.0
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-1 votes
1 answer
561 views

send 2 success newsletter email in magento. Any ideas? [duplicate]

I am looking for is the subscription newsletter section. As you can see, there is only one success email template. I need to send 2 emails. Do you know which files handling the email section so I can ...
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12 votes
1 answer
70k views

How to setup external SMTP emailing on a local Magento?

I am trying to test some email sending from my localhost. I'd like to use an external SMTP server for this matter. I am using Windows 7/XAMPP. I tried configuring sendmail.ini with no luck. Where/how ...
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  • 421
15 votes
3 answers
10k views

How to render data type html in template email magento2?

I have email template in Magento 2: email-template.html {{template config_path="design/email/header_template"}} {{trans "%body" body=$data.body}} {{template config_path="design/email/...
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  • 2,044
5 votes
1 answer
16k views

Pass Variable And Output In Custom Email Template

I am trying to pass data into my email template, something like this: ['catalogue_url' => 'http://url.html'] I am struggling to access and output it in the email, I have tried the following: Test 1: ...
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  • 1,523
4 votes
3 answers
13k views

Magento 2: How to send emails from localhost?

I'm working on a module which sends emails from admin panel on some action. I want to test these emails on localhost. How can I configure my Magento 2.1 settings or add SMTP so that sends emails over ...
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2 votes
8 answers
2k views

is we need to pay and return to site successfully to get paypal order confirmation email

we are not getting order confirmation email if customer placed an order through paypal.but we get invoice and shipment mails. we set Sale : Payment Action in paypal configuration. so once we create ...
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0 votes
1 answer
415 views

Magento not sending emails

I have a problem with the system sending Magento . Do not want to send e -mail order confirmation (e- mails about the account is sent ) . When you refresh a cron job in my web browser , these emails ...
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  • 193
15 votes
2 answers
38k views

Transactional e-mail: How to template 'sales_email_order_items' (or how to override adminhtml template)

In the transactional email code, I see this: {{layout handle="sales_email_order_items" order=$order}} {{var items_html}} Which, I believe, refers to this template file: /app/design/adminhtml/...
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  • 723
28 votes
10 answers
11k views

Magento 2: Fails to upload a transactional email logo from admin

I'm trying to change transactional email logo from. Admin > Content > Design > Configuration > Edit any record -> Transactional Emails It's on Magento 2.1 but logo showing broken image after ...
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15 votes
3 answers
25k views

Magento not sending order confirmation emails to admin

I'm at loss on what to do. This morning I configured cron and according to Aoe_Scheduler the emails in the queue are sent each 5 minutes. I don't, however, receive new order confirmations on my email ...
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  • 365
5 votes
2 answers
11k views

Email templates: using store email address and logo in the admin back-end

In the email templates we use the email address of the shop (info@shopname.com), as plain text, and a custom logo with the name of the shop in it (shopname_email.png). Now, for each store, we have to ...
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  • 1,297
3 votes
1 answer
6k views

Newsletter subscribed but no confirmation mail

If I subscribe to the newsletter as guest I get a email to confirm my subscribtion but after I confirm I don't get a confirmation mail that I am subscribed now. How can I change this to get the ...
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  • 3,204
6 votes
1 answer
8k views

Magento 2 : How to handle array values in custom email templates?

This is my observer from where i am passing product name,prodcut price and product quantity in my custom email template file email_template.html . $templateVars = array( 'store' => $...
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5 votes
4 answers
24k views

New Order Email Notification not working

The website I am working on doesn't sends the orders notification email either to admin nor to the customers. But the admin and customers receive registration and reset password notification emails. I ...
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  • 203
2 votes
1 answer
10k views

Magento 1.9 - Change color or email templates

Im trying to change the color of the standard email templates. I have: Magento 1.9 Set custom skin to my custom theme Moved email-inline.scss and email-non-inline1.scss into my custom theme All I ...
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  • 726
9 votes
1 answer
7k views

Magento 1.9.1 - Emails being sent by the new email queue?

According to the Magento 1.9.1 release notes: all Magento e-mails (including order confirmation and transactional) are now queued However, I cannot see how any emails except the new order and ...
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7 votes
2 answers
12k views

Nested if Statements in Email Templates

I am trying to use nested if statements in my email template, like the following: {{if subscriber.promo_group}} <p>You are one of the first {{var subscriber.promo_group}} subscribers.</p&...
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  • 2,695
6 votes
3 answers
12k views

sales email cron job not sending (1.9)

I have verified that the cron script is running, but order confirmation emails are not being sent out. When I open cron.php I see nothing in there regarding emails. Do I need to add anything to the ...
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5 votes
1 answer
2k views

Magento CE 1.9.1 not using cron for sending emails

I recently upgraded from Magento CE 1.9.0.1 to 1.9.1. I read that emails are supposed to be sent via a queue/cron but after some testing this turned out to not be true. When I place an order the ...
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2 votes
3 answers
10k views

Use multiple footers for email

Is it possible to use multiple footers for the Transactional Emails? So I want to use a specific footer for a new order email, and an other footer for the shipment email. I currently load the footer ...
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  • 1,498
1 vote
3 answers
51k views

Magento 2 - How to config mail sending?

In Magento 2, How to config mail sending ? I used the gmail host to test. I set below but I try use feature forgot password on front-end and then I can't see email in client's mail box. View "forgot ...
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  • 3,556
5 votes
2 answers
13k views

Magento unable to send eMail, exeption error

I got this error message in my exception file. exception 'Zend_Mail_Transport_Exception' with message 'Unable to send mail. ' in /lib/Zend/Mail/Transport/Sendmail.php:137 Stack trace: #0 /lib/Zend/...
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  • 51
4 votes
1 answer
13k views

Magento invoice email customization

I am trying to setup a Invoice email template in Magento, and I see that the most of the informations I want is displayed. However, I would like to display the shopping cart content with only the ...
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4 votes
6 answers
39k views

Magento 1.9.2 not sending new order confirmation emails

I'm new to Magento. I've upgraded recently Magento to 1.9.2 and it's not sending new order confirmation emails. I checked email templates and they're in a place (I use default Magento templates from ...
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3 votes
3 answers
12k views

How to get store admin email address and name in Magento 2 in a Block?

I would like to know the equivalent Magento 2 code to give me access to display these values on the frontend. /* Name */ Mage::getStoreConfig('trans_email/ident_sales/name'); /* Email */ Mage::...
user avatar
  • 101
2 votes
2 answers
21k views

Magento 2: How to solve the message "Unable to send email"?

My Magento 2 send an email when I register in the newsletter, but I receive that exception all time: How can I solve it? Thanks
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1 vote
1 answer
1k views

Sales Emails going via wrong email address magento 2.2.x

I have setup email address in sales representative but getting sales email from apache@domainname So where I need to fix this issue? Can anyone let me know? Other emails except sales are working ...
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  • 1,965